The effect of supply chain security management on security performance in container shipping operations, 2012 (CORE1201)

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Summary: The study creates a supply chain security framework that can be adapted on assessing how security management measures affect on safety and customs clearance performance in container shipping firms. Security management interventions are clustered in four categories: facility and cargo management, accident prevention and processing, information management, and partner relationship management. Findings indicated that container shipping firms that mainly focus on facility and cargo management and less on partner relationship management are generally more dissatisfied with their company’s customs clearance performance than companies that prioritize partnerships with governmental and commercial companies. The governmental agencies and commercial actors can employ supply chain security management framework, its attributes and dimensions in order to assess the supply chain security performance of container shipping firms.  The reviewed document is available at: http://dx.doi.org.

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Full review:  Several authors have clustered supply chain security measures into different categories, but only few authors have provided statistical models to test how well these categories can be used to assess benefits of security measures. The study establishes four security categories/dimensions: facility and cargo management, accident prevention and processing, information management, and partner relationship management. The results imply that partner relationship management is positively related to customs clearance performance. Further, information management and partner relationship management are positively related to safety performance. However, facility and cargo management and accident prevention and processing were not found to have substantial positive impacts on security performance what is controversial to many safety studies. Improved access control, material handling, information processing and reporting of anomalies are clearly factors that are positively related to safety performance based on several work place safety studies. The difference is probably due to questions that defined safety performance: the study addressed accidents and property damages while safety studies measure often near misses and their reporting.

The FP7 CORE project utilizes key performance Indicators (KPIs) to assess and monitor organization’s performance at the operational level. Two CORE KPI’s measure address safety and customs clearance performance, consequently the supply chain security framework can well be adapted on the CORE context. Improved access control, cargo handling, shipping information processing and reporting of anomalies can be measured by using the construct for ‘facility and cargo management’. CORE Training and education can be embedded into the factor ‘accident prevention and processing’ that captures documenting and disseminating of security information. ‘Partner relationship management’ can be tested as a mediating factor that controls how strongly implemented CORE interventions influence on organizational performance indicators in specific demonstrations. Customs agencies can consider using four dimensions of supply chain security as criteria for assessing security performance in container shipping firms. Finally the dimensions and attributes of the framework provide a tool to analyse qualitative data in the project where getting reliable quantitative data is challenging.

Reference: Ching‐Chiao Yang, Hsiao‐Hsuan Wei, “The effect of supply chain security management on security performance in container shipping operations”, Supply Chain Management: An International Journal, Vol. 18 Iss: 1, pp.74 – 85

 

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Supply chain security culture: measure development and validation, 2009 (CORE1200)

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Summary: Supply chain security culture (SCSC) is as an overall organizational philosophy embracing norms and values that keep employees vigilant when performing supply chain security practices. The article presents a scale that makes possible to gauge supply chain security culture and its correlation to organization’s ability to respond to unexpected disruptions. Employees are asked to assess two topics: security strategy of the company and impacts of significant supply chain breech to business operations. According the study improved supply chain security culture makes company more resilient against major disruptions. This research helps executives to justify their expenditures on security efforts. The reviewed document can be purchased here: http://dx.doi.org.

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Full review: Researchers have stressed the importance of having an organizational culture that highlights proactivity and vigilance toward supply chain security breaches. In security-focused supply chain management environment workers are empowered to detected and handle supply chain security threats without seeking formal permission from supervisors and managers. Company security strategy gives specific attention how SCS concepts are embedded into firm processes and procedures. Alignment with organizational culture and business or corporate-level strategies is believed to result in enhanced organizational performance. In addition, organization culture encompasses supply chain continuity management. The paper presents a scale for measuring supply chain security culture defined as the overall organizational philosophy that creates supply chain security as a priority among its employees through embracing and projecting norms and values to support secure activities and to be vigilant with security efforts.

The study makes possible to assess how implemented FP7-CORE security technologies, tools and practices influence on supply chain resilience based on the perception of company managers and employees. The article gives also guidelines how to develop survey forms and protocols in order to assess the influence of implemented security measures on other KPIs such as supply chain visibility and reliability. The survey tools based on perceived operational and organizational changes complete toolbox to measure impacts of introduced security interventions.

Reference: Zachary Williams, Nicole Ponder, Chad W. Autry, “Supply chain security culture: measure development and validation”, The International Journal of Logistics Management, Vol. 20 Iss: 2, pp.243 – 260

 

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The first Annual SYNCHRO-NET meeting

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The SYNCHRO-NET project had its first annual project meeting in Barcelona in early June. I had a pleasure to take part in the three-day event and enjoy the welcoming atmosphere and sunny weather of the Catalonian capital.

For those who are not yet familiar with the project, SYNCHRO-NET is a three-and-half-year demonstration project on advanced logistics optimization. The project seeks to advance and promote new concepts of synchro-modality and slow steaming for more cost-efficient, less congested and greener intermodal supply chains. The project includes three demonstrations that test slow-steaming and synchro-modal solutions in real international logistics networks. The first demonstrator involves shipping of goods from the Far-East to the ports of Valencia, Algeciras and Barcelona, and subsequent movement by rail inland and final short truck movement. The second demonstrator focuses on regional logistics movements through the Port of Cork. The third demonstrator will address multimodal container movements in major European routes. The project is funded by the European Commission under the Horizon 2020 Programme.

During the two first days of the meeting, the Partner Forum discussed the SYNCHRO-NET work ahead: standardization, development of a tool for logistics optimization, real-world demonstrations, and exploitation and dissemination of the project’s results. The discussion produced some interesting findings and conclusions. The Partner Forum observed that, given the large number and variety of factors, the optimization of shipping and logistics in terms of cost (including CAPEX, crew cost, fuel), duration, environmental impact, reliability and various types of risks is nothing but an easy task. For example, weather, tide and state of the sea affect maritime logistics, its speed, reliability and cost-efficiency. There was also a great deal of discussion about the dimensions of risk in the meeting. The International Organization of Standardization (ISO) defines risk as the “effect of uncertainty on objectives.” In this light, the concept of risk in the SYNCHRO-NET context covers at least damage to cargo, lead time variability, variability of cost, and possibility of theft and piracy. The Forum concluded that cost-efficiency and quality of international logistics depend largely on real-time awareness and visibility over logistics operations: “the sooner you know, the lower the cost will be to solve the problem.”

The three days of SYNCHRO-NET meetings culminated in the International Logistics and Material Handling (SIL) conference, the primary annual industry fair and networking event for logistics professionals in Spain. In the conference, Mr. Santiago Blasco (DHL) introduced SYNCHRO-NET at the “Consumer & Goods” working session for a large audience. Later that day, a group of leading logistics experts from Spain and the rest of Europe debated on pressing topics at three SYNCHRO-NET roundtables. The roundtable sessions focused on the general theme “How to build win-win solutions synchro-modal logistics stakeholders.” Here are brief summaries of the roundtable sessions:

  • “Smart Steaming – how to build a win-win solution for all stakeholders.” The members of the roundtable raised concerns about organizational, technical and business challenges of future slow steaming. There are obvious draw-back in slow steaming such as longer lead times and lower capacity utilization. However, the panel concluded that smart rather than slow steaming is here to stay: “While maintaining high service level, we can make logistics more cost-efficient.”
  • ”Effective management of synchro-modal logistics.” The panelists of the second session argued that the concept of synchro-modality is not yet very established in the logistics sector. Even so, the panel agreed that synchro-modality builds on real-time optimization, risk analysis and advanced, ITC-enabled logistics planning. Synchro-modality requires visibility over the supply chain, so that logistics planers react to contingencies and can make effective decisions in real time. The panel concluded that collaboration across supply chain operators – especially among shippers, carriers, freight forwarders – is the key to synchronized international logistics.
  • “Synchro-modal IT tools: innovation and value added to the logistics industry.” The third panel focused on the rather technical topic of leveraging cloud-based IT architecture for advanced logistics planning. The panelists saw a great potential in modern ICT solutions to enable synchro-modality, smart steaming and other ways for optimizing international freight transport. There still remain challenges for bridging a broad array of different computer systems for higher degree of logistics interconnectedness and interoperability.

The SYNCHRO-NET project has had a strong start, and the project progresses on the right track and at the full speed after one year of work. There is still much hard work to do over the next six months, for CBRA and other partners. In autumn, CBRA researchers will be focusing on reviewing policies, legislations, and standards that have an effect on synchro-modality and slow steaming. The CBRA team will also continue promoting the SYNCHRO-NET project and its findings at various events and publications. Stay with SYNCHRO-NET and visit the project website www.synchro-net.org.

CBRA Blog by Dr. Toni Männistö

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Figure 1 Santiago Bosco presenting SYNCHRO-NET at the the International Logistics and Material Handling (SIL) conference

Global supply chain design considerations: Mitigating product safety and security risks (Speier et al. 2011)

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Summary

There is a broad consensus among supply chain professionals that supply chain disruptions are very bad for business: supply chain glitches commonly lower operational performance and reduce shareholder value. Regardless of this, there is surprisingly little research on supply chain design strategies that have the highest potential to mitigate the risk of disruptions. Based on interviews with 75 US-based managers, an industry survey and a case study, Speier et al. (2011) identify types of SCS strategies and examine how contextual factors influence business managers to select a set of SCS design strategies. They argue that the depth and breadth of security initiatives depend mainly on top management mindfulness, operational complexity, product risk and coupling. The abstract is available at: http://www.sciencedirect.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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Full review

The paper of Speier et al. (2011) is quite theoretical and it has therefore only a limited impact on CORE work. It is useful for people for the CORE demonstrators to be aware of various supply chain design strategies and factors that support their selection. All in all, the paper introduces an interesting table that shows what supply chain factors typically affect selection of certain supply chain design strategies (see table below). The paper also includes a useful discussion about the nature of supply chain security risks. The authors point out that supply chain security covers risks of contamination, damage and destruction of products or other supply chain assets, and that these risks may arise from intentional or unintentional activities.

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Reference

Speier, C., Whipple, J. M., Closs, D. J., & Voss, M. D. (2011). Global supply chain design considerations: mitigating product safety and security risks. Journal of Operations Management, 29(7), 721-736.

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Supply chain efficiency and security: Coordination for collaborative investment in technology (Lee et al. 2011)

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Summary

Information technologies often provide significant benefits for companies in terms of better logistics efficiency and security. But despite of this fact, many companies in the logistics sector have not adopted such technologies to a high extent as one would expect. In their research paper, Lee et al. (2011) investigate coordination problems and related incentive mechanisms between manufacturers and retailers in a two-echelon supply chain, when companies are investing in ICT technologies that have potential to improve both logistics efficiency and security. Using mathematical modeling, they find that relative strengths of efficiency and security concerns result in different coordination problems when implementing a technology. To increase overcome coordination problems and reach the optimal level of ICT investments, the authors propose imposing penalties on parties, that are responsible for security breaches, and introducing tax incentives. They conclude that IT-based supply chain security solutions have a high potential for increasing both security and logistics performance through higher supply chain visibility. The abstract is available at: http://www.sciencedirect.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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Full review

Lee et al. (2011) consider the SCS performance rather narrowly as the organization’s ability to locate and eliminate the source of a product contamination. This is a rather unorthodox approach: scholars commonly consider SCS performance in terms of capability to prevent, detect and recover from crime that takes place in the supply chain context. But regardless of the narrow scope, the paper provides useful information how about to protect cargo from hostile tampering cost-effectively. This is particularly relevant for the CORE demonstrator with fast-moving consumer goods of Procter & Gamble (WP17). Also partners involved in the development of educational and training material are going to benefit from the findings of this research paper.

Reference

Lee, J., Palekar, U. S., & Qualls, W. (2011). Supply chain efficiency and security: Coordination * for collaborative investment in technology. European Journal of Operational Research, 210(3), 568-578.

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Supply chain security orientation: conceptual development and a proposed framework (Autry and Bobbit 2008)

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Summary

Even though supply chain security has become an increasingly important managerial domain, there is little understanding about what security aware firms are, what enables and drives security awareness, and what are the outcomes of supply chain security (SCS) orientation. Autry and Bobbit (2008) set out conceptualize, validate and operationalize the construct of SCS orientation. Based on 31 interviews with US-based managers, they conclude that SCS orientation comprises four general categories of security solutions: security preparation and planning, security-related partnerships, organizational adaptation and security-dedicated communications and technology. The authors write that these security solutions “could result in supply chain risk management-related efficiencies, such as decreased lead times to customers, greater product reliability, waste reduction, and increased delivery reliability, due to the lessened need for operations workers to perform security-related tasks such as redundant container checking, securing shipments, or other similar tasks.” The abstract is available at: http://www.emeraldinsight.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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Full review

The CORE demonstrators could a learn lesson from the research paper of Autry and Bobbit (2008) that organizational commitment to security plays a critical role in the fight against supply chain crime. Ideas and findings of the research paper also contribute to the development of the CORE educational and training material (WP19). The article shows that top management support, employee security attitudes, employee integrity/loyalty are key internal factors that strengthen the SCS orientation. External contributing factors include political political/legal factors/support, partner cooperation, and partner support. Strong SCS orientation is expected to translate into higher business performance, customer satisfaction and supply chain chain continuity.

Reference

Autry, C.W. & Bobbitt, L.M., 2008. Supply chain security orientation: conceptual development and a proposed framework. The International Journal of Logistics Management, 19(1), pp.42–64.

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Interview with Ms. Sarma on the US CSP-program

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28.6.2016: Today’s CBRA Interview with Ms. Dace Sarma from CRDF Global focuses on the U.S. Department of State’s Chemical Security Program

 

Hi Dace, and thanks for joining CBRA Interview. Can you please tell first a bit of your background and what you do today?

I work at CRDF Global, an independent nonprofit organization that promotes international scientific and technical collaboration through grants, technical resources, training and services. At CRDF Global, I work in partnership with the U.S. Department of State’s Chemical Security Program, CSP in short, on programming collaborating with government, security, academic, and industrial communities around the world to strengthen their ability to thwart chemical attacks. Prior to working with CSP, I supported and implemented the Department of State’s Office of Weapons of Mass Destruction and Terrorism, WMDT in short, projects within the scope of CRDF Global support for the WMDT.

 

Thanks for sharing that. Can you explain more about CRDF Global and the Chemical Security Program, CSP, by the US State Department?

CSP works with a number of implementing partners, including CRDF Global, to promote chemical security through sponsorship of projects designed to identify and address chemical security vulnerabilities and prevent chemical attacks.

CSP collaborates with diverse stakeholders, including partner governments, subject matter experts, and international organizations, to enhance chemical security through capacity building workshops, and trainings.

 

I had the pleasure to join twice the CRDF Global workshops in 2015: first to Hurghada, Egypt, in March 2015, and second to Istanbul, Turkey, in December 2015. The former workshop was targeted for the Egyptian government and chemical industry, and the latter one for the Iraqi government and chemical industry. Extremely interesting 3-4 days in both workshops, with great audiences and co-speakers / co-facilitators. In both workshops I gave presentations e.g. on FP7-project CORE / dangerous goods tracking, and on Dow Chemical supply chain security – thanks again to Ms. Antonella Di Fazio of Telespazio and Dr. Toni Mannisto of CBRA for co-producing these presentations. What is the current status of CSP regarding these countries today, if I may ask?

Thank you again for your participation in these workshops, Juha. We all appreciated you sharing your experience in chemical supply chain and transportation security.

We have continued work with our partners in Egypt on chemical supply chain security. CRDF Global, the Federation of Egyptian Industries’ Environmental Compliance Office (FEI-ECO) and the Federation of Egyptian Industries’ Chamber of Chemical Industries (CCI) held an event in December, also sponsored by CSP, which convened 170 government, industry and academia representatives from Egypt’s chemical sector to highlight Egypt’s achievements in securing the chemical supply chain and identify further steps required to secure their chemicals in transit.  FEI-ECO and CCI are also working to provide technical guidance and support for Egyptian chemical companies to adopt Responsible Care®, an international voluntary chemical management initiative developed by the chemical industry to help chemical companies operate safely, securely and profitably.

In Iraq, CRDF Global and CSP have continued to work closely with a variety of partners from across the chemical and security communities. Most recently in April, with sponsorship from CSP, CRDF Global implemented the 1st National Chemical and Biological Security Coordination Conference in Baghdad. The conference convened Iraqi government, security, industrial, and academic sectors to discuss national efforts, interagency coordination, and best practices to counter chemical and biological proliferation in Iraq.

 

Any plans in 2016 to organize similar workshops in the MENA region?

We will continue to work with our international partners, including in the MENA region, in 2016. As the world becomes more connected, we will continue to focus on securing the chemical supply chain.  Many of our partners have also identified chemical ground transportation security as an area of particular interest.  We look forward to working with technical experts like CBRA and leaders from chemical communities worldwide to enhance global chemical security.

 

Thanks a lot Dace for this interview – and hope to meet you soon again, at one the upcoming missions / workshops! Juha

Interview with Mr. Thorsten Neumann on TAPA EMEA

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21.6.2016: Today’s CBRA Interview is with Mr. Thorsten Neumann, from TAPA EMEA and Microsoft.

Hey Thorsten, can you first tell a bit about yourself and what you do?

Hey Juha, thanks for the opportunity to give an interview for the CBRA. First of all, my name is Thorsten Neumann, and I’m the chair of the Transport Assets Protection Association TAPA Europe, Middle East and Africa. I’m leading the board of directors in EMEA and I am the representative in the TAPA Worldwide Council. Furthermore, I’m the director for channel security management at Microsoft within the ANTIPIRACY services department, and I’m leading all our risk management-related Original Equipment Manufacturer (OEM) and Volume Licensing (VL) efforts inside our company. I’m in charge of business resilience, as well.

Can you tell more on TAPA EMEA: What are your main activities in the field of supply chain security?

Since TAPA was founded in 1997 in the US by four major global manufacturing companies, the organization has transformed into a completely new business model. And what we mainly do is, that we connect the dots within the end-to-end supply chain security world. In TAPA EMEA, we have people who are experts in various technologies, industries and countries. If you take a look what we’ve achieved in the last ten to twenty years, you can see that our security certification model has been very successful. It is today one of the most important pillars within the TAPA organization globally. The certification program covers mainly the Freight Security Requirements (FSR) and the Truck Security Requirements (TSR). We are now also working on new Parking Security Requirements (PSR). We also offer a lot of other services and systems, like the Incident Information Service (IIS) that provide tremendous benefits to our members. TAPA is involved in regulatory affairs, as well: we are interacting with the European Commission, the United Nations, the World Customs Organization and other great institutions – they all see us as the leading industry association fighting cargo theft in the global supply chain.

How would you describe both the benefits and challenges of conducting industry-academia research in the field of supply chain security?

Considering the ongoing TAPA-CBRA work, I think increased transparency and the opportunity to identify and fix the weakest security links in the supply chain are the main benefits. I do strongly believe in proactive partnerships with research experts who are capable of identifying and analysing return on investment linked to the great work we are doing as an association. I trust on CBRA’s professional skills and their outstanding network. I’m convinced that, with inputs from TAPA members, CBRA will build the most robust model possible for estimating the total cost of cargo theft. From the study point of view, I’m looking forward to work with you guys.

Can you elaborate a bit on the “Total Cost of Cargo Theft” study background and the expected outcomes of it?

In the first kick-off phase, we try to estimate the total cost of cargo theft in all three TAPA regions – EMEA, Americas and APAC. This study gives us a unique, global overview on the total cost of cargo theft and estimates on various cost components that account for the total cost. I’m proud to work together with CBRA, the Borås University in Sweden and Texas A&M in the US. The plan is also to engage the Singapore Institute for Materials Management (SIMM) in the study.

The background and motive of this study is the following: we are operating in a very competitive business environment, and therefore security managers need to justify and explain budget that they spend on cargo security. With this study, we could underline how dramatic impact cargo theft has not only on company profits but also on the entire economy of a country. If you take a look on what is happening right now for example in Germany, Italy, Netherlands, France, but also in South Africa, Brazil, Malaysia and so forth, you realize the seriousness of modern cargo crime. The study would give us the analytical background and results we need to sell what we do also to the government, to our own companies, to the CEO, CFO, but also of course the WCO, as one of the driving factors of fight against criminals within the supply chain.

Thanks a lot for this interview, Thorsten! By the way, HEC University of Lausanne Executive MBA students learn every spring about the latest & greatest in supply chain security management, including from “TAPA activists” like our buddy Gilad…. Maybe next year you could also join as a guest lecturer at the UNIL eMBA class?

I would be really happy and proud to be a guest lecturer at your university. This fits quite nicely my current activities as I’m already running lectures at the University in Bremen. Count me in and see you in the class room next year. Thanks!

CASSANDRA compendium. Standards in supply chain management (Ch. 9)

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Summary: Chapter 9 of the CASSANDRA compendium lists and discusses various standards that set the context for international supply chain management. The chapter focuses especially on management standards (e.g., ISO28000), technical standards (e.g., RFID, electronic seals and barcodes), standards for exchange of information among supply chain stakeholders (e.g., UN/EDIFACT and XML messaging), and customs security standards (especially the World Customs Organisations’ SAFE Framework of Standards). GS1 Global Visibility Framework and other industry standards are included in the discussion, as well. The chapter points out that because a large variety of standards are already available, the challenge is not a lack of standardisation but the lack of harmonisation between different standards. The section also concludes that even if the diversity of standards was harmonised, the next step would be to ensure that the standards would be consistently implemented in different contexts.

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Full review: The chapter focuses on listing different standards that affect the modern supply chain management. There not much details to be reported in this section. However, especially people working with CORE work package 6 “SCS Reference Framework and Standards” should read the brief listing and general discussion of standards and standardisation. Other chapters of the CASSANDRA compendium provide complementary information about standardisation in the field of supply chain management (e.g., Ch. 5 & 6).

Reference

Hintsa, J. and Uronen, K. (Eds.) (2012), “Common assessment and analysis of risk in global supply chains “, Compendium of FP7-project CASSANDRA, Chapter 9

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CASSANDRA compendium. Technologies for supply chain visibility and security (Ch. 8)

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Summary: Chapter 8 of the CASSANDRA compendium reviews current and future technologies that help managers to improve visibility and security over global end-to-end supply chains. The supply chain visibility technologies, in essence, provide logistics managers with a variety of information – shipment data, performance metrics, inventory levels, production / delivery schedules and sales forecast, for example – in or close to real time. The chapter’s review on supply chain security technologies focus mainly on security sensors (e.g., motion detectors), container seals, biometric user authentication devices (e.g., fingerprints), and non-intrusive inspection equipment (e.g., X-ray screening stations). The section also elaborates modern ways for sharing information among stakeholders that are concerned about security of the supply chain. The CASSANDRA compendium is available for download: www.cassandra-project.eu. Review by Toni Männistö (CBRA)

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Full review: Chapter 8 includes some interesting details and insights about modern visibility and security technologies, many of which are relevant especially for CORE demonstrations but also for other work packages such as WP2 (SCS controls), WP7 (CORE Connectivity Infrastructure and Solutions Development Environment) and WP8 (CORE Ecosystem).

Many large logistics operators have developed own supply chain visibility systems to coordinate and organise logistics operations. A large logistics service provider, Kühne+Nagel uses its KN login visibility system that allows the company to optimise its complex global operations in terms of speed, time-certainty, security and cost-efficiency and many other relevant metrics. DHL, a German-based international express courier and logistics company, uses its LOGIS software for its operations. Previous EU projects have also developed visibility systems, for example Smart CM SICIS (Shared Intermodal Container Information System).

These visibility systems enable fast response to most operational contingencies that are about cause deviations from original plans. For instance, if a shipper got instant information about a stolen container, a new delivery could be quickly arranged and the consignee could be informed as soon as possible about the reshipment. Moreover, the visibility systems often interface ITC systems of other key stakeholders in the international supply chains. Customs, for example, receive advance cargo information (ACI) automatically from these systems.

The second part of the chapter 8 focuses exclusively on security technologies. The review starts with description of security sensors that are designed to detect tampering, unplanned detours, and other suspicious events in the supply chain. The modern sensor technologies sense at least changes in lighting, acceleration, location (geo-fencing functionality), motion and CO2 levels (used, e.g., to detect stowaways inside shipping containers). The chapter introduces modern user authentication technologies (e.g., fingerprints, face, retina, hand geometry and other unique biometric characteristics). Some information is provided regarding non-intrusive screening solutions that are often considered to be necessary for fast and secure screening operations. The rest of the chapter discusses various technical and institutional solutions for exchanging security-relevant information among supply chain operators and relevant government agencies. Especially interoperability of ICT systems seems to be crucial for effective security efforts in the global supply chains. The CASSANDRA compendium is available for download: www.cassandra-project.eu. Review by Toni Männistö (CBRA)

Reference

Hintsa, J. and Uronen, K. (Eds.) (2012), “Common assessment and analysis of risk in global supply chains “, Compendium of FP7-project CASSANDRA, Chapter 8

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