Approaching the Grand Finale of DOTCOM Waste

This Blog offers a quick glimpse at the recent endeavours of the DOTCOM Waste project consortium, partnered by the United Nations University (Germany), Cross-border Research Association (Switzerland), Compliance & Risks (Ireland), TECOMS (Italy), Ports Environmental Network-Africa (Ghana), Basel Convention Regional Centre for Asia and the Pacific (China), Basel Convention Regional Centre for West Africa (Nigeria), and the Public Prosecutor Office of Bari (Italy).

 

The two-year European Commission (DG HOME) funded project that kicked off in January 2016, seeks to enhance the capabilities of a range of governmental authorities, including police, customs, port authorities, environmental agencies and prosecution offices, to fight cross-border waste crime more effectively. To attain this goal, the project aims to increase stakeholders’ understanding of current waste crime trends as well as to identify and share good practices for detecting, investigating and prosecuting waste crime activities. Some key actions envisaged are the development of a targeted training toolkit, including training materials and practical operational tools, and the execution of training activities for relevant stakeholders.

DOTCOM Waste is now reaching its culmination as the knowledge accumulated throughout the project has morphed into a complete set of training materials, including live and online training seminars. Two separate face-to-face training sessions will take place this year in Rome (EU/West Africa routes) and Beijing (EU/China routes), in September and October respectively. The webinar series planned to take place in May and June, is underway. Six webinars have been scheduled so far and more may take place in the future, should the need arise. Experts may present either in English or in other languages in future webinars. Information on the training events were advertised on the DOTCOM website and circulated among the networks of the partners. Nearly 120 people registered for the first two webinars and there are 122 applications for the face-to-face training workshops. Applications are being reviewed for the final selection for the live training sessions. These events will target mixed groups of intermediate to high level practitioners, mostly from police, customs, port authorities, environmental agencies and prosecutors; while the webinar/ e-learning courses allows for the delivery of more basic training to a wider range of stakeholders.

The training toolkit for the face to face sessions will largely focus on a broad range of subjects including the Legislative Landscape; Waste Classification and Problematic Waste Streams; Inspection and Detection; Next Generation Compliance; Investigation; Intelligence; Illegal Shipments; Prosecution; Sentencing; and Interagency Collaboration and Networking. Each webinar intends to provide up to date insights on a separate topic, namely Intelligence in Fighting Waste Crime; Collaboration on Illegal Waste Crime; Financial Investigation in Tackling Waste Crime; Inspection Plans and Next Generation Compliance; Legislation on Transfrontier Shipments of Waste; and Using Remote Sensing Technologies when Fighting Illegal Waste Crime. A comprehensive Risk Analysis of waste crime, a systematic assessment of the current gaps in capacity building and training needs (Training Needs Assessment) of the stakeholder groups, as well as a compilation of a Compendium of Best Practices on waste crime response, led to the designing of the DOTCOM training toolkit and materials.

To maximise the output of the project, the training toolkit will also be made available online in a members-only section, vastly increasing the amount of people who will be able to access the training materials. These e-learning modules will reflect the content of the face-to-face training events and webinar content, and users will be able to easily navigate to any topics that they have a specific interest in.

A “Validation Meeting” was organised in Dublin in March this year to test the training toolkit and e-learning materials. A group of high-level experts with in-depth experience in training law enforcement officials and prosecutors was involved in the review of the materials. The DOTCOM consortium reviewed and amended the training package based on the new insights and feedback gained in this crucial expert meeting.

On May 1 2017, DOTCOM Waste hosted a side event at this year’s Conferences of the Parties to the Basel, Rotterdam and Stockholm Conventions (COPs), in Geneva entitled, “Get the Tools You Need to Make a Difference – Global Training Toolkit + Waste & Chemicals Inspection App”. The participants were briefed on the main activities of the DOTCOM Waste project and received an overview of the online training toolkit on enforcing transboundary movements of waste regulations. There was also a demonstration of the new inspection application for environmental inspections called WATCH-IT.

The joint final conference of the DOTCOM Waste and BLOCKWASTE projects will be held in Brussels on 23 November 2017. In addition to presenting the results of the two EU Internal Security funded projects on illegal waste management and trafficking, the conference will promote interactive and constructive dialogue through round table discussions with contributions from experts. The conference aims to highlight concrete ways of addressing cross-border waste crime, while at the same time build on the valuable insights gained in the projects by keeping alive the spirit of collaboration and continuous process of finding new solutions.

 

31.5.2017, CBRA Blog by Dr. Sangeeta Mohanty

 

Eager to learn more on DOTCOM Waste? Visit: www.dotcomwaste.eu

A Decade of Academic SCS Research -compendium

I am pleased to announce that – jointly between Riga Technical University, HEC University of Lausanne and Cross-border Research Association – a new compendium titled “Supply Chain Security (SCS) Compendium: A Decade of SCS Research” has been published. Copies of the book have already been sent to key international organizations, and, will be soon made available for CBRA Partner Universities, on all continents, as part of early steps in setting up the Global Trade Facilitation Research Network (acronym G-FAN; more information will be shared later this year).

 

This compendium consists of 18 supply chain security research papers and related articles co-authored by Dr. Juha Hintsa, the founder of the Cross-border Research Association (CBRA), and several of his colleagues at HEC University of Lausanne, EPFL, Aalto University etc., during the years of 2005 to 2014. The target audience for this compendium is undergraduate and graduate students studying supply chain and logistics management, risk and security management, and customs administration management in various universities and other educational institutes across the world. In addition, supply chain security and customs practitioners and consultants may find the articles useful for their daily work.

The compendium aims to provide comprehensive information on the multifaceted subject of supply chain security (SCS) with a three-fold focus: First, it provides an overview of the negative impacts of illicit activities in global supply chains; second, it presents a broad spread of good practices across a range of governmental and private sector actors in response to identified threats; third, it outlines the drivers of change and future trends in SCS management in view of the current situation. In keeping with these objectives a systematic presentation of the 18 research papers have been made in the following thematic order (please note that with two of the papers we are sharing two chapters per paper in separate sections – thus the total number of 20 sections below):

1. Illicit activities and their (negative) consequences in global supply chains: papers coded CBRA1-6;

2. Governmental responses to secure the global supply chains: papers coded CBRA7-10;

3. Supply chain company responses to secure their supply chains: papers coded CBRA11-16; and

4. Change drivers and future trends in supply chain security management: papers coded CBRA17-20.

 

First and foremost, I would like to thank Professor Ari-Pekka Hameri and the Faculty of Business and Economics at University of Lausanne for providing the baseline funding and overall infrastructure for the supply chain security research work, which started already in January 2002. Second, I would like to thank Professor Aivars Vilnis Krastins, Mr. Normunds Rudzitis, Mr. Jan Jansson and Riga Technical University, the Institute of International Business and Customs, for the close collaboration within and beyond the World Customs Organization’s PICARD program ever since the year of 2005. I also thank them for organizing and financing the printing of this compendium. Third, I thank the European Commission and FP7-project CORE as well as the Swiss–Latvian cooperation program block grant “Swiss Researchers’ Activities in Latvia” for the financial support, enabling myself to focus on the development of educational and training materials on global supply chain security management. Fourth, I thank all the original publishers of these research papers for granting the re-printing rights, among them: EEAS, Emerald, Inderscience Publishers, OSCE, Procon, Springer, UNECE, World Customs Journal, WCO; as well as the organizers of the e-Freight, HICL and T-LOG conferences.

 

And last, but definitely not least, I would like to thank all the co-authors across the 18 papers: Mr. Fathi Abu Ayyash, Mr. Juha Ahokas, Professor Matthias Finger, Mr. Cees Fossen, Dr. Ximena Gutierrez, Professor Ari- Pekka Hameri, Mr. Frank Heijmann, Professor Jan Holmström, Ms. Tamanna Khan, Ms. Minodora Lazarescu, Mr. Peter Myers, Dr. Sangeeta Mohanty, Dr. Toni Männistö, Mr. Normunds Rudzitis, Mr. Jukka Sahlstedt, Mr. Chris Thibedeau, Mr. Vladlen Tsikolenko, Dr. Luca Urciuoli, Professor Philip Wieser, and Ms. Melanie Wieting. Finally, I express my gratitude to Mr. Bryce Blegen, Mr. Roeland van Bockel, Dr. Andrew Grainger and Dr. Andrew Trail for their critical review on several of these publications.

 

Reference: Hintsa, J. (2017), “Supply Chain Security (SCS) Compendium: A Decade of SCS Research”, HEC University of Lausanne, Switzerland & Riga Technical University, Latvia.

 

 

 

Full Bibliography

CBRA1: Hintsa, J. and Wieting, M. (2014), “A new research protocol to develop multiple case studies on illicit activities in trade, logistics, processing and disposal of WEEE – waste in electrical and electronic equipment”, Proceedings of the Hamburg International Conference of Logistics (HICL), September 18-19, 2014, Hamburg, pp.291-312.

CBRA2: Urciuoli, L., Männistö, T., Hintsa, J. and Khan, T. (2013), ”Supply chain cyber security – potential future threats”, Information & Security: An International Journal, Vol.29, pp. 51-68

CBRA3: Hintsa, J., Männistö, T., Urciuoli, L. and Ahokas, J. (2012), “Does better visibility help mitigate security risks in cross-border supply chains? – Case FP7-CASSANDRA”, Proceedings of the e-Freight Conference, May 9-10, 2012, Delft, pp.1-16.

CBRA4: Männistö T., Hintsa, J., and Urciuoli, L. (2014), ”Supply chain crime – taxonomy development and empirical validation”, International Journal of Shipping and Transport Logistics, Vol. 6 No. 3, pp. 238–256

CBRA5: Hintsa, J. and Mohanty, S. (2014), “A literature-based qualitative framework for assessment of socio-economic negative impacts of common illicit cross-border freight logistics flows”, Proceedings of the Hamburg International Conference of Logistics (HICL), September 18-19, 2014, Hamburg, pp. 313-334.

CBRA6: Hintsa, J., Mohanty, S., Rudzitis, N., Fossen, C. and Heijmann, F. (2014), “The role and value of customs administrations in minimization of socio-economic negative impacts related to illicit import flows in freight logistics systems- three preliminary cases in Europe – FP7-CORE”, Proceedings of the 9th WCO PICARD Conference, September 17-19, 2014, Puebla, pp. 1-29.

CBRA7: Hintsa, J., Männistö, T., Hameri, A.P., Finger, M., Thibedeau, C., Sahlsted, J. and Tsikolenko, V. (2010), “Customs risk management (CRiM): a survey with 24 customs administrations”, Proceedings of the 3rd International Conference on Transportation and Logistics (T-LOG), September 6-8, 2010, Fukuoka City, pp.1-22.

CBRA8: Hintsa J (2010).Initial Results of the Customs Risk management Survey”, WCO News, No. 62. June 2010. pp. 17-19.

CBRA9: Hintsa, J., Männistö, T., Urciuoli, L., and Ahokas, J. (2011), “Customs perspectives on detection of deliberate regulatory violations in global supply chains – the role of information and data in risk identification”, OSCE-UNECE Round Table/UNECE Inland Transport Security Forum, December 12- 13, 2011, Vienna, pp. 55-72.

CBRA10: Gutierrez, X. and Hintsa, J. (2006), “Voluntary supply chain security programs: a systematic comparison”, Proceedings of the International Conference on Information Systems, Logistics and Supply Chain (ILS), May 15-17, 2006, Lyon, pp. 1-11.

CBRA11: Hintsa, J., Ahokas, J., Männistö, T. and Sahlstedt, J. (2010), CEN supply chain security (SCS) feasibility study”, CEN/TC 379 Supply Chain Security, Final report, January 15, 2010, pp. 43-66.

CBRA12: Hintsa, J. (2013), AEO – MRA Study for RTC- Thailand Europe Cooperation TEC-II, PDSC: Implementation of international standards on Supply Chain Security leading to a secure Trade Environment and to increased Trade Facilitation (Activity Code : TRA 4), Final Report, Bangkok, pp. 39-62

CBRA13: Hintsa J. (2014). “AEO programmes, the benefits for supply chain companies and MRA preparations”, WCO News June 2014 | n° 74 |WTO Trade Facilitation Agreement, pp. 42-46.

CBRA14: Gutiérrez, X., Hintsa, J., Wieser, P. and Hameri, A.P. (2007), “Voluntary supply chain security program impacts: an empirical study with BASC member companies”, World Customs Journal, Vol. 1 No. 2, pp.31-48.

CBRA15: Hintsa, J., Hameri, A.P., Männistö, T., Lazarescu, M., Ahokas, J. and Holmström, J. (2010), ”Conceptual model for measuring benefits of security in global supply chains”, Proceedings of the 3rd International Conference on Transportation and Logistics (T-LOG), September 6-8, 2010, Fukuoka City, pp. 1-25.

CBRA16: Hintsa, J. (2013), AEO – MRA Study for RTC- Thailand Europe Cooperation TEC-II, PDSC: Implementation of international standards on Supply Chain Security leading to a secure Trade Environment and to increased Trade Facilitation (Activity Code : TRA 4), Final Report, Bangkok, pp. 97-128.

CBRA17: Hintsa, J., Ahokas, J., Männistö, T. and Sahlstedt, J. (2010), CEN supply chain security (SCS) feasibility study”, CEN/TC 379 Supply Chain Security, Final report, January 15, 2010, pp. 67-87.

CBRA18: Hintsa, J. (2010), “A comprehensive framework for analysis and design of supply chain security standards”, Journal of Transportation Security, Vol. 3, No. 2, pp. 105-25.

CBRA19: Hameri, A.P. and Hintsa, J. (2009), “Assessing the drivers of change for cross-border supply chains”, International Journal of Physical Distribution & Logistics, Vol. 39 No. 9, pp.741-761.

CBRA20: LOGSEC Final Roadmap (2011), “Development of a strategic roadmap towards a large scale demonstration project in European logistics and supply chain security”, FP7-project LOGSEC, (Grant agreement no: 241676, date: 1.4.2010-31.3.2011, Hintsa acted as the technical manager of the project).

FP7-CORE & Cops – Plans with police organizations

The fourth and last year of FP7-project has started, with a large number of research, innovation, technical and educational activities going on – until the project finalization on 30.4.2018. In this CBRA Blog we elaborate on our ideas to expand CORE outreach towards European and Global police organizations.

 

As many of you CBRA Blog readers are aware, FP7-CORE project focuses on improving the security of global supply chains, while facilitating the cross-border trade transactions and logistics movements to the maximum. Main part of the remaining work in CORE is performed in dozen+ tangible supply chain security pilots and demonstrations, one example being “enhancing governmental agency cooperation in flower trade lane from Kenya to the Netherlands – with the explicit aim to reduce trafficking in prohibited goods, to minimize tax fraud as well as to mitigate the risk of plant diseases” – thanks to improved national and international information exchange, physical inspection and other cooperation between police, customs and phytosanitary agencies.

One of the areas we here at CBRA plan to explore in more detail during the next 11 months is about “Police relevant CORE outcomes and results”. Supply chains are more and more commonly seen as key elements of critical infrastructures, thus calling for “Critical Infrastructure Protection (CIP)” measures. Next to the European Programme for Critical Infrastructure Protection (EPCIP), this can be linked all the way to the recent United Nations Security Council resolution UNSC 2341, which discusses, among other topics, the necessity of “…capacity-building and technical assistance to protect critical infrastructure from terrorists…”. Certainly, good potential for the CORE-project to make police relevant contributions, both from European as well as global perspectives!

So far during years 2016 and 2017 we have had several discussions about CORE (plus more) with the following European police networks and organizations:

Following these preliminary discussions, the main objective of CBRA is to convert key results and findings from the CORE-project into “police relevant learning materials” – for example “global supply chains 101 for police officers”, “how to enhance cooperation between police and customs agencies”, and, “how can law enforcement officers benefit from trusted trade lanes”, just to name but few examples. More specifically linked to the last example: “the CORE collaborative chain control approach in the trusted trade lane supervision concept allows for more targeted and effective combatting of tax fraud and other trade related crimes” is likely to raise high interest among broader police audiences. We plan to pilot such materials during October 2017 – March 2018, before publishing the final versions for European and worldwide police use in April 2018.

Last but not least, we have a continuous interaction with the “global INTERPOL family”, when it comes to exploring CORE dissemination and exploitation among the global police communities. As a concrete example, Mr. Mike Ellis of CBRA (former head of illicit trade at INTERPOL), will host a CBRA-CORE booth at the INTERPOL World, Singapore, 4-7.7.2017, with the primary purpose of disseminating police relevant CORE brochures, https://www.interpol-world.com/supporting-organizations . In addition, CBRA is working closely with the INTERPOL International IP Crime Investigators College, and their e-learning platform, http://www.iipcic.org/ .

To summarize, CBRA is looking forward to tightening CORE-cooperation with various police organizations – and of course any national police agencies who might have interest on crime prevention in global supply chains. In case your agency is interested to learn more, please contact us by email ( cbra@cross-border.org ) , or, by phone ( +41765890967) !

 

In Lausanne, 24.5.2017, CBRA Blog by Dr. Juha Hintsa

Mini-blog: CBRA at WCO PTC meeting 4/2017

Next to our “full length CBRA Blogs” – some so long (over 2-3 pages) that we split them into two parts – we start publishing now “CBRA Mini-Blogs”, which can be just few paragraphs in length – still hopefully with some timely links or messages, in the broader context of supply chain security and trade facilitation. #supplychainsecurity  #tradefacilitation

 

 

Myself, Juha Hintsa, had the pleasure to join the main part of the WCO Permanent Technical Committee (PTC) meetings some three weeks ago (3-5.4.2017, to be exact). I made couple of interventions from the academia side during those days – and, following the suggestion of one of the PTC sub-group chairs, I also prepared this small “final suggestion”, which was read out by a kind colleague on the last day of the PTC (Friday 5.4) when I could not join any more at the WCO:

 

“We heard several times during the week about the rich set of guidelines and other tools WCO has produced during the past decades. One example mentioned by GEA, Dietmar Jost, on Tuesday, is the single window guidelines. Dietmar also pointed that often these great tools may be underused by WCO members.

CBRA would like to propose an exercise where we first cooperate with WCO and few members to set up a straight forward measurement system focusing on the actual level of usage, and potential benefits, members may experience, thanks to select WCO tools – particularly those with WTO TFA relevance. And after that, slowly but surely, we could start assessing the actual guidebook etc. usage among members, including collecting anecdotes of progress made and results achieved.

For the next 12 months, this could be carried out in the context of FP7-CORE project, the one discussed already this week by IBM and others. After April 2018, we plan to launch a new, global research network on trade facilitation, titled G-FAN, initially consisting of 10 to 12 state universities from all continents – and this type of continuous monitoring activity could fit very well into the scope of the new G-FAN network!

Finally, thanks to WCO for 15 consecutive years of customs-academia cooperation with us, as we first entered the building in April 2002; not quite the numerous years Mr. Jost has been around, with his integrated supply chain guidelines and stone-age-blockchain technologies, but almost…”

De-minimis levels in EU imports – one more time!

“The European Commission announced it is proposing to extend the current VAT-system that applies for EU-intra-cross border services, the MOSS, to import and supply of E-commerce shipments. It also intends to dissolve the tax-exemption at import for shipments with a value of up to € 22, as this places regular retailers in the EU at a disadvantage”. Erasmus University of Rotterdam (RSM), in cooperation with National Trade Facilitation Committee of The Netherlands (ODB), are organizing an event titled “How to simplify the process and what are the implications for VAT in E-commerce considering the proposed changes of the EU?”. The event takes place on Tuesday 23 May 2017, 1-6pm, at the Erasmus University Rotterdam. CBRA recommends any interested party to join this timely seminar!

According to the RSM website, page https://www.rsm.nl, the seminar “will discuss the current status of these plans and the anticipated policies. Will the new EU legislation solve the problems of complexity? What are the consequences for customs import procedures if the Mini One Stop Shop will be applied at importation? Will it bring a level playing field for retailers, both in the EU and elsewhere? Are there any alternative procedures? And how will this system in new EU legislation impact on customs enforcement?”. Interesting questions, indeed!

As some of you CBRA Blog readers might recall, CBRA team executed a scientific study titled “The import VAT and duty de-minimis in the European Union – Where should they be and what will be the impact?”, during years 2013-14. You can find our 2015 Blog on the study here: https://www.cross-border.org/2015/02/09/de-minimis-study/ . Based on objective import (millions of) records and cost data (both from the express sector), certain (limited) data from multiple EU customs administrations, as well as outcomes of an independent consumer survey, the study made following key conclusions and recommendations:

  1. VAT de-minimis should be raised to 80 EUR from the current 22 EUR – this is due to the fact that the total cost of collection faced by Customs administrations and the private sector currently exceeds the revenues collected.
  2. While increasing de-minimis levels might affect the buying behaviour of consumers, such changes are not likely to be significant – for example, quality and dealer-reputation are more important to consumers in their purchase decisions.
  3. Raising the VAT de-minimis would enable Customs administrations across the European Union to reallocate resources towards higher priorities such as: the collection of higher revenues; anti-fraud activities; addressing product safety and intellectual property violations; and supply chain security.
  4. Development of an improved understanding of the costs faced by EU Customs administrations is crucial to the future enhancement of EU-level and national policy and regulatory decision-making in the future – as, today, significant shortcomings are apparent e.g. among the captured labour and technology costs.
  5. Investments in further harmonization and lean government programs across the EU are needed – as today there are significant and costly variations across Member States, for example in VAT-levels and rules, as well as in the practical implementation of customs procedures.

Unfortunately, it appears that not much of our recommendations were taken on board by the EC – our guess is that the topic became “overly political”, in the context of “total economic rational (i.e. do not collect low taxes where the total collection cost (government + private sector) is higher than the tax collected)” versus “placing regular retailers in the EU at a disadvantage”. We would have expected a rational increase in the VAT de-minimis to the level of 80 EUR, instead of totally abolishing the VAT de-minimis in the EU.

Well, now when it seems that the “VAT de-minimis abolishment procedure is in place, in an irreversible manner”, we encourage next all involved parties to work hard towards “highly cost-effective collection models, procedures and tools” – as collecting say 0.2 EUR import VAT -tax shouldn’t cost more than 1-2 cents, for customs and supply chains combined, in the future. Hopefully such approaches will be explored during the 23 May 2017 seminar at the Erasmus University Rotterdam!

 

CBRA Blog on 23.4.2017, by Dr. Juha Hintsa

PS. This event is organised by RSM in cooperation with the ODB to celebrate the accreditation of RSM’s Master in Customs and Supply Chain Compliance programme. This modular programme for international professionals in Customs and Trade Compliance is the first that is grounded in the EU Competence Framework for Customs

Webpage: https://www.rsm.nl

Bibliography: Hintsa, J., Mohanty, S., Tsikolenko, V., Ivens, B., Leischnig, A., Kähäri, P., Hameri, A.P., and Cadot, O. (2014), The import VAT and duty de-minimis in the European Union – Where should they be and what will be the impact? Final Report, Brussels, Belgium.

You can download the full report here: https://www.researchgate.net

WCO Capacity Building Committee, 8th Session (Part 2/2)

Capacity Building has become one of the most important subjects in Trade Facilitation with the recent entry into force of the landmark WTO Trade Facilitation Agreement, commonly known as the TFA. The  8th session of the World Customs Organization’s Capacity Building Committee, WCO CBC, was held on the premises of the WCO from 7-9 March, 2017. Experts from international organisations, national governments, academia and the private sector attended this two-and-a-half-day meeting in Brussels to gain first-hand information on the Capacity Building initiatives of the WCO and its partners, national developments with regard to Trade Facilitation and other related topics. I was happy to take part in this annual event on behalf of Cross-border Research Association. This Blog (part 2 of 2) encapsulates the main discussion points and the key messages conveyed in the latter part of the meeting.

The second day of the event was opened with a hearty applause to commemorate the International Women’s Day. The subject of gender equality and diversity figured prominently in the discussions during the second part of the meeting. Speakers emphasised the need to adopt a comprehensive approach to eliminate gender inequalities and to achieve balanced gender participation in political and economic decision-making spheres.

In the first session, the Director of the WCO CBC gave a briefing on the overall context and mission of the CBC and the key results in Capacity Building delivery. The contextual background hinges on three pillars: the entry into force of the WTO TFA; global counter-terrorism strategy; and digitalisation and data analysis. The CBC strives to be particularly attentive to members’ needs and aims to provide high investments for project planning, structured organisational support, results-based implementation, and measurement tools for capacity performance. So far, the WCO has delivered 342 missions across 110 member countries. The most successful outcomes are observed when member states also demonstrate commitment to carry out these ambitious projects.

Insights on project management were provided in the next panel discussion. The representative from the Brazilian Revenue Office shed light on best practices in his administration. He presented a four-step methodology based on behavioural and technical elements as well as synergy and integration, placing a major focus on results and benefits. Today, the Revenue Office has around 60 strategic projects running with their individual portfolio management methodologies. He considers it important for each agency strategy to be linked to the entire government planning process and to draw lessons from both successful and unsuccessful cases.  Qatar has developed novel approaches for the efficient functioning of the General Authority of Customs. To cite an example, the administration has produced intelligence reports called “Smart Reports” on specific areas like food safety and decision-making processes. Qatar Customs places importance on setting priorities in the project planning process based on the significance of these projects and in view of their impacts on society.

Some pitfalls have been observed that lead to project failures at customs offices. These can be directly attributed to several reasons that were spelled out by the WCO Deputy Director of Capacity Building. He views correct communication as the most fundamental challenge. Communication issues stem from differences in perception and cultural differences across people and organisations. Second, problems arise in defining priorities and setting the sequence for implementing the priorities. Third, the scope of the project often gets expanded along the way due to increased pressure, making it difficult to manage. Several mitigation tools for the anticipated problems are outlined in the WCO Capacity Building Development Compendium. Some commonalities have been observed in customs project management across the globe. It is public in nature and subject to domestic and international scrutiny. It is also a cross-sector discipline that links to wider strategies at the organisational, ministerial and national levels and encompasses a wide range of new processes. The WCO tools for project management are provided in the WCO Compendium with dedicated chapters on Capacity Building development, donor engagement and performance measurement. The WCO is developing a training package for project management that aims to disseminate and enhance participant knowledge of best practices and modern techniques in specific areas of customs. The package consists of a 40-minute block seminar divided over seven different modules that will be piloted under the framework of WCO’s existing Capacity Building programmes in selected countries.

The International Women’s Day was celebrated with cocktails, toasts and flowers over the midday break. Speeches were made in recognition of women in customs and the need to promote gender parity. The WCO actively upholds the principles of gender equality and is striving to attain gender balance and to raise female representation at decision-making level in the global customs community.

Performance measurement and progress evaluation in the national context were discussed in the following sitting. The WCO customs expert presented the Maturity Model aimed at measuring members’ progress towards implementation of the TFA. The Maturity Model provides the WCO and the national customs administrations with a methodology to review practices and processes against known standards. In this context, the representative from Liberia provided information on the Liberian Revenue Authority’s ASYCUDA Performance Management Programme that was introduced in 2013. The WCO Maturity Model and the new project training package were endorsed by the CBC in the meeting.

As an integral part of the Capacity Building approach, the deployment of WCO experts was the next subject of debate. The WCO continues to expand its pool of experts, establish virtual working groups, conduct customs modernisation refresher events, and accredit experts. The HMRC – Her Majesty Revenue and Customs Service, UK – representative shared his experience on the Mercator activities pertaining to the mobilisation of experts. Three Mercator Programme Advisor, MPA, accreditation events have been delivered in the first year of the programme. However, a number of diagnostic challenges for MPAs arise in terms of strategic planning, time management, cultural awareness, and working knowledge of in-country TFA activity.

The CBC also discussed the challenges and opportunities of security and trade facilitation in fragile environments, with special reference to Nigeria, Tunisia, Jordan, Turkey and Syria. To assist members in tackling complex security issues, the WCO initiated its security initiative in 2010. The WCO findings from the seven research fieldworks on security clearly point to a need for inclusive approaches embedding customs and trade activities in conflict-ridden areas. The current security–development nexus is not deemed sufficient and the local role of customs seems to be undervalued. Capacity Building should be tailored to the needs of fragile borderlands, but members are confronted with a paucity of knowledge on these areas. The WCO and the Nigerian Customs Agency have convened the first meeting of the Technical Committee on the security project entitled Sécurité par Coopération. Nigeria has now established a strong link between security and development and has raised the customs profile in the post-conflict situation. Tunisian Customs have assumed a social role and strive to support people make a living along the borders. Heavy investments have been made in Turkey, Syria and Jordan to reasonably strengthen their strategic direction and administrative infrastructure. Intelligence exchange and coordinated border management are playing increasingly important roles in facilitating commerce in fragile environments.

On the third and final day of the CBC meeting, presentations were made on how to achieve the best possible cooperation between customs and tax authorities, whether integrated or independently organised. The Hungarian representative provided insights on the organisation of the National Tax and Customs Administration that embarked on a gradual process of merging, and is now in its fifth phase of functional integration. The current structure and functions of the Spanish Customs and Excise Department were elaborated by the representative from Spain.  Before 1992 customs and tax were separate directorates, but in due course merged into an integrated administration. The organisation is responsible for all national tax and customs systems. The WCO has developed guidelines to strengthen cooperation and information exchange between customs and tax departments in order to develop best practices and focus on business processes, both for merged and non-merged administrations. A briefing was provided on the main advantages and challenges of both joint and merged tax and customs administrations. Integrated IT systems have proved to be very effective. By giving more comprehensive information, a single database is extremely useful for tackling tax evasion and fraud. However, one main challenge is the difference in work cultures between tax and customs. There is a clear need for a common understanding and a joint strategy to fight effectively against fraud.

Some updates were provided on the activities of the WCO Regional Office for Capacity Building, ROCB and Regional Training Centres, RTCs. Regional strategic plans are in progress and each region will pursue its own strategy covering 2-4 years and put forward an action plan. The WCO has come up with a methodology and tailor made best practice guidelines for ROCBs and RTCs  that will be updated every year.

Fruitful discussions were exchanged around the topic of gender equality and diversity. The representative from the WCO Secretariat presented the results of the 2016 survey on gender issues in customs. Iceland is a perfect example of gender balanced representation in all levels, including the upper echelons of the administrations. The speaker from Paraguay briefed up the CBC on the progress in mainstreaming gender perspectives in national policies and programmes. It was commonly agreed that a series of events must be conducted to address the question of gender egalitarianism within the broader customs community.

The discourse around the WCO Capacity Building approach show clear indications that the CBC is aiming to follow the maxim of “beginning with the end in mind”. Deliberations of the panellists reflected the importance of results based delivery, structured planning, collective strategic development, and goal oriented team work that are the hallmarks of the WCO Capacity Building philosophy. National administrations should endeavour to fully exploit the synergies between international policy formulation on the one hand and WCO supported trade related assistance on the other hand to pursue the overarching objective of comprehensive and integrated economic development.

 

Part 2 of 2 of the CBRA CBC-Blog by Dr. Sangeeta Mohanty.

WCO Capacity Building Committee, 8th Session (Part 1/2)

Capacity Building has become one of the most important subjects in Trade Facilitation, with the recent entry into force of the landmark WTO Trade Facilitation Agreement, commonly known as the TFA. The 8th session of the World Customs Organization’s Capacity Building Committee, WCO CBC, was held on the premises of the WCO from 7-9 March, 2017. Experts from international organisations, national governments, academia and the private sector attended this two-and-a-half-day meeting in Brussels to gain first-hand information on the Capacity Building initiatives of the WCO and its partners, national developments with regard to Trade Facilitation and other related topics. I was happy to take part in this annual event on behalf of Cross-border Research Association. This Blog (part 1 of 2) captures the focal points of the discussion on the first day that consisted of a Joint Session with the 7th Meeting of the WCO Working Group on the WTO TFA.

Following the adoption of the meeting agenda, the keynote address reinforced linkages between Trade Facilitation and Capacity Building. The keynote speaker, the Ambassador of Brazil to the EU, highlighted the importance of the TFA as the first multilateral binding agreement holding enormous development potential with far-reaching consequences for the world economy. Capacity Building is considered the epicentre of Trade Facilitation holding unprecedented potential for developing countries to boost commerce, while integrating into international markets. It has vast implications in terms of cost reduction, economic growth and job creation. It was pointed out that the TFA was negotiated at the WTO, but the first implications will be mostly dealt with in the WCO and national customs administrations. The current challenges and threats, including protectionism and high transaction costs cannot be faced in isolation and a harmonised implementation will provide greater benefits.

The first panel session centred on Stakeholder Engagement in the context of National Committees on Trade Facilitation, NCTFs, and how it can connect border agencies the private sector and other relevant organisations in the implementation of the WTO TFA. It reports on overall achievements and some outcomes related to Stakeholder Engagement since the last session of the TFA Working Group and CBC, in 2016.

Illustrative examples were provided on Colombia and India. Colombia has achieved spectacular results in terms of cost and time savings through a number of regulatory reforms and practical measures adopted over recent years. Examples include harmonising domestic laws; establishing an improved network of Single Windows; setting up a single point of contact for associated problems; coordinating opening hours; conducting joint physical inspections; and introducing elements like systematic operations, Advance Rulings, Authorised Economic Operators, and the redesign of customs channels into the national legal provisions.   Efforts are now concentrated on the greater use of non-intrusive technology and the increased use of IT for customs and other procedures.  The WCO has provided technical assistance on the pilot phase of the rolling out of non-intrusive technology. Interagency coordination, however, needs considerable strengthening in Colombia.

Experts from India spoke about the structure, design and underlying principles of the NCTF that reflects wide representation, inclusive approach, intra and interagency coordination, and public-private ownership. Adhoc Working Groups have been formed to address specific provisions of the TFA. In the context of agriculture, the NCTF is also engaged in reforming the policy and legislative gaps. The representative from the Federation of Freight Forwarders’ Associations in India, FFFAI, underlined the need to address the speed of doing business.  India’s ambition to be a leading economic power has placed much attention on the private sector. The Goods and Services Tax to be introduced in India is being designed along the lines of the TFA. Customs brokers will assume a new role in the context of the TFA and are being trained accordingly. Infrastructure development remains a high priority. According to the expert, India has reached a point where the government and the private sector are no more adversaries, but have identified common grounds and forged a common agenda.

The next panel focused on the recent developments with regard to the implementation of the WCO Mercator Programme, the World Bank and WTO’s implementation support, and Donor Coordination. The key objectives of the programme are to achieve uniform implementation of the TFA to provide tailor-made technical assistance and to facilitate effective coordination amongst all stakeholders. To support the harmonised implementation of the TFA by using core WCO instruments and tools, the WCO is now updating its Implementation Guidance, and developing e-learning courses. Post Clearance Audit workshops for Western Balkans were held recently in Serbia. The World Bank expert gave insights on recent activities of its Trade Facilitation Support Program, TFSP, for a number of Asian and African economies. The WTO speaker presented the online TFA Facility platform that was set up to assist member states in the implementation of the TFA. The platform intends to be a one-stop-shop presenting case studies, guides and tools, and aspires to be a central repository for all information, resources and materials.

From the perspective of Donor Coordination, references were made to the WCO’s multi-year projects and national-level collaboration with other development partners.  In addition, the Tailor-made Track of the Mercator programme was introduced. The Mercator Tailor-made Track provides the framework under which the WCO’s support takes into consideration the local conditions and environment for implementing Trade Facilitation measures with particular regard for the work of other development partners. The important role of academia as a contributor to TFA implementation was brought to the fore. First, universities should consider including courses specific to the TFA. Second, an attractive win-win situation could be achieved if Masters and PhD students are encouraged to write theses on TFA-related topics identified by the WCO.

The fifth and final session of the day was dedicated to understanding the Mercator operating modalities, including the proposed new operating model and delivery management of TFA-related requests. The Director of the Mercator Programme introduced the three pillars of the programme’s Operating Model, namely the harmonised implementation of WCO’s global standards; the tailor-made technical assistance and capacity building efforts; and effective stakeholder coordination. The dual-track method comprising the Overall and Tailor-made Tracks of Mercator culminate in a coherent, pragmatic and result oriented approach. The Overall Track provides for high-level donor coordination, ensures that the key development partners are well-represented at WCO meetings, and underpins the importance of harmonised working methods. The Tailor-made Track encompasses four key elements: country level engagements, monitoring, donor engagement, and the accreditation of experts.  The support mechanism consists of four steps: Mercator programme advisory functions; implementation validation; monitoring and evaluation; and planning and delivery. This discourse was buttressed by real-life examples from other panel members. The representative from the National Revenue Authority of Sierra Leone shared lessons and experiences on the gradual unfolding of the programme in the country. The diagnostic report and implementation proposal has been signed off and a focused yet flexible approach has been developed. Results based plan and outlook, needs based sequence of activities, effective coordination and duplication avoidance, and sound risk management are some of the underlying principles of the national plan. The expected outcomes of these efforts are achieving close alignment with the TFA policies, establishing Standard Operating Procedures through the use of WCO Tools and instruments, embedding a culture of continuous learning and improvement, and establishing a dynamic operational environment.

Both Uganda and Afghanistan demonstrate important progress in implementing the respective national action plans. The strategic interventions through Mercator have resulted in a series of customs legal reforms to bring the TFA in clear perspective. Examples of other concrete achievements include the establishment of a new training facility called the Afghanistan Customs and Tax Academy  and the establishment of a strong collaboration mechanism between the Uganda Revenue Authority and the Afghanistan Customs Department. The knowledge sharing on the WCO tools and instruments between the two countries has been instrumental in facilitating trade, especially in the case of Uganda.

The lively dialogue and exchange of opinions call attention to the new political momentum for streamlining global trade and unleashing the economic potential of developing countries. It was generally acknowledged that global efforts should not be confined solely to the TFA, but may go beyond its scope in pursuit of economic growth and increased prosperity. While the WCO is in a privileged position to act as a broker between donor and beneficiary and provides the necessary technical expertise, it is for the beneficiary to take ownership of the implementation of the TFA in a transparent, holistic and future oriented manner.

Mercator Programme: Building Networks, Partnerships and Economies

 

Part 1 of 2 of the CBRA “WCO CBC”-Blog, by Dr. Sangeeta Mohanty.

Standards seem like a pain – till an alternative is considered

Global supply chains seem to offer almost unlimited opportunities for innovation: new cost-effective and ecological transport technologies would have a major socio-economic impact, new IT and Internet of things technologies seem to be on the verge of breakthrough and aligning processes across organizations could streamline processes considerably. We would just need to launch these new, improved technologies and practices rapidly, but therein lies the … standard. 

In the context of any “disruptive” activity – be it early stage research or launch of a VC-backed startup – it might be tempting to see standards as anachronistic speed bumps on the innovation superhighway. At a first glance, they may seem to mainly introduce inertia into the system by establishing arbitrary rules that create barriers of entry for new players in the market. This is perhaps understandable when working in the context where the patience of the financial backers tends to be clearly shorter than time it takes to motivate, articulate, formalize and promote a new version of a standard.

However, we would like to argue that with all the limitations standards impose, innovation in global supply chain domain would be impossible without them. The role of standards is important in any trade-related activity, starting from specifying the characteristics of commodities in a way that makes it possible to compare offerings of different sellers and extending beyond the minutiae of payment modalities and dispute resolution that increase the parties trust in the marketplace and makes the trade-related risks manageable.  In the global logistic context that e.g. the EC-funded CORE project focuses on, these standards need also to support multi-party cooperation between numerous organizations and interoperability of data processing systems across several language/cultural barriers.

In almost every junction of the value chain, the decision-making processes cannot rely on direct consultations of the other stakeholders. The physical goods and accompanying data needs to be to a large degree “self-contained” entity that can be processed in a standardized manner relying only on a limited, commonly agreed information sources as a reference (e.g. classification of goods, and associated procedural requirements and tariffs). This need for highest possible degree of context independence has driven the standardization process for decades. As an example, the standardization of the layout of trade documents (starting as UNECE recommendation No 1 in 1973) may seem like an anachronistic concern today, but it represented considerable step forward in streamlining logistics operations. The standardized numerical field tags combined with the common layout meant that it was possible to extract pertinent information from a form written in any language.

From the perspective of global trade, being able to interpret information in a language independent manner is a powerful enabling tool for innovation. Mostly eliminating the need to stop a shipment while waiting for an interpreter makes global supply chain much more predictable and efficient. So even a hypothetical solution providing low-cost, supersonic air cargo service would need to comply with modern customs standards lest its end-to-end performance would fall below the current air cargo solutions. Thus, changing processes and approaches is no longer possible in isolation, and the promotion of new innovations needs to take into account the opportunities and constraints of the standards the stakeholders operate with. This issue of inertia is further compounded by the fact that – despite extensive collaboration between standards bodies – there are often several standards and standards families offering overlapping functionalities.

As a summary: in the global supply chain innovation, the developments related to standards represent both risks and opportunities. The uptake of the technical optimization depends not only on the economic and ecological savings that can be realized, but also on providing interfaces and conceptual models that are easy to implement based on the supply chain standards that will have the widest acceptance in the near-future. In the next standardization blog post we will look at methods an innovation activity can use to minimize the risks and aim at influencing standardization processes with limited resources.

 

CBRA Blog on 24.3.2017, by Mr. Heikkurinen.

Profile of the SCRM Consortium: Yesterday, Today & Tomorrow

The Supply Chain Risk Management, SCRM, Consortium was born out of an MBA classroom setting at Lehigh University, back in 2011, while exploring the impact of supply chain disruptions on global supply chains. Founded by Gregory L. Schlegel, CPIM, CSP, Jonah, Executive-in-Residence at Lehigh University and Adjunct Professor of ERM at Villanova University, the Consortium has grown to include 18 companies who bring unique core competencies in supply chain risk in an effort to “Identify, Assess, Mitigate and Manage Risks”, in complex supply chains. These competencies emanate from a new book and range of SCRM education, risk quantification, global risk event alert solutions, Business Continuity Planning, Enterprise Risk Management, ERM/Risk Register solutions, Supply Chain Cyber Security, Supply Chain Mapping solutions, and, much more.      

Now what is SCRM?  The working definition inside the classroom and   the new book describes it in the following manner. “Supply Chain Risk Management is the implementation of strategies to mange everyday and exceptional risks within the supply chain through continuous risk identification, assessment, mitigation and management with the objective of reducing vulnerability and ensuring sustainability.” The Consortium’s view of SCRM is driven by its new 21st Century Supply Chain Risk/Maturity Mode that is presented in the following diagram.

 

The Maturity Model contains four stages, basically formulating a roadmap for SCRM success. The stages, Visibility, Predictability, Resiliency and Sustainability have many elements supporting the journey, including tools, techniques, methodologies, tactics, frameworks and more. With the model as a foundation, the SCRM Consortium provides risk education, solutions and advisory services in an effort to identify, assess, mitigate and manage risks throughout the supply chain. The Consortium recently produced some concrete outputs, namely:

  • First-of-a-kind book on SCRM;
  • Over 40 public SCRM workshops worldwide, during a three-year period;
  • Over 20 articles and whitepapers published in three years;
  • Cloud-based Risk Assessment Tool licensing agreements;
  • Co-creators of the APICS Certificate in SCRM;
  • Co-creators of the new Certification, “SC-R”, Supply Chain Resiliency, with The Logistics Institute of Canada;
  • Risk Assessment and Risk Training for several mid-western state NGO’s;
  • Over 15 conference speaking engagements in three years;
  • In-house training and consulting for several large manufacturers across multiple industries;

The 2017 calendar is “action-packed” with new tools, techniques, methodologies and solutions coming on board throughout the year. Below are a few exciting new deliverables coming to fruition in 2017, again, all in an effort to Identify, Assess, Mitigate and Manage supply chain risks.

  • Lehigh University will be supporting the Consortium’s expanded education product portfolio with Certificates in SCRM and SCR&R, Supply Chain Risk & Resiliency, through new Case-based, Tool-based, Team-based, Instructor-led courses around the globe.
  • The Consortium is embarking on developing a “First-of-a-Kind” Online SCR&R course culminating in a Certificate from Lehigh University.
  • The Consortium is moving forward with a “First-of-a-Kind” SCRM Simulation-Game to demonstrate the basic concepts of the body-of-knowledge.
  • The Consortium will be speaking and running workshops on SCRM, SCR&R in the USA, South Africa, Hong Kong, China, Germany, England and the UAE.
  • The Consortium will be expanding the SCRM body-of-knowledge into the “Fast Fashion” arena with workshops at LIM College, in New York City.
  • The Consortium has and will continue to run SCRM workshops for the US Department of Defense, in conjunction with the National Defense Industrial Association, NDIA.
  • Several research projects will be launched at Lehigh University, including an expansive study on the ERM Operating Frameworks – capturing, codifying and classifying the attributes of four classic Risk Perspectives and Appetites.
  • The continuation of Classroom MBA SCRM courses at Lehigh and Villanova Universities.
  • Several SCRM engagements for global manufacturers around the globe across multiple industries.

 

Please feel free to visit The SCRM Consortium’s new website (www.thescrmconsortium.com) and join our LinkedIn Discussion Group (https://www.linkedin.com/groups/4874779).

CBRA Blog on 19.3.2017, by Guest Editor Gregory L. Schlegel CPIM, CSP, Jonah, FOUNDER (grs209@lehigh.edu)

Customs True Societal Protection Performance index

Effective and efficient border management brings wide benefits for international trade as well as for border control agencies – this has been discussed in multiple CBRA Blogs and Interviews in the past. Benefits like increased speed, cost-efficiency, and time-certainty of cross-border logistics can be and already are measured by trading companies and in some cases by border control agencies. Customs and other border agencies also measure performance of border management, by computing values for labour productivity, hit-rates, and other operational metrics. So far, however, there have been very limited efforts to capture the overall performance of border management, under a single metric, which would help governmental decision-makers to better target budgets, and to justify future border management investments.

This Blog introduces a new comprehensive metric for measuring holistic impacts of border management. This model, developed by Cross-border Research Association, has been created as part of the FP7-project CORE, in cooperation with several customs experts. The proposed index, Customs True Societal Protection Performance (CTSPP), measures effectiveness and efficiency of customs controls at borders, and it can be used to estimate overall protection benefit that custom bring for the society. The formula for computing value for the index is the following:

The figure below illustrates computations with sample numeric values. Say that 2 million sea containers enter country-Z every year. Let us assume that customs choose 8% of this container traffic for inspection, based on risk assessment customs do based on Entry Summary Declaration (ENS) and other available information for each container. Because customs officers find something illegal in 22,400 of the inspected containers, the hit rate of targeted inspections is 14%. Besides targeted inspections, customs officers also select 2% of all containers to inspection randomly, and hit-rate of random inspections is 4% (= 1,600 containers). Because 4% of randomly inspected containers contain something illegal, we can infer that around 4% of all containers (= 80,000) are illegal, as well. Now we can deduce that share of detected illegal containers (22,400 + 1,600 = 24,000) of all illegal containers (80,000) is 30%. This means that because customs catches three of every ten illegal containers, the Customs True Societal Protection Performance index is 30%.

Customs True Societal Protection Performance index is under further development: CBRA research team refines this preliminary model with feedback from the European customs community. Future model’s editions are going to distinguish between different threats (e.g., counterfeiting, fiscal fraud, and security) and between various inspection methods (e.g., X-ray, detection dogs, physical inspection, and document review). The model might also incorporate inspection activities of border control agencies other than customs (e.g., health authorities and phytosanitary inspectors), after all, border control is a shared responsibility, combining the results of other agencies, towards a more complete view. The future versions could also make the model sensitive to inspection costs as well as to “value of societal protection”. In addition, the model could cover other cargo than containerized shipments in the future.

Please contact us if you want to contribute to the future development of this important model, or, if you have access to the detailed data, useable for the model.

 

CBRA Blog on 24.2.2017, by Dr. Hintsa and Dr. Männistö