Academic - Cross-border Research Association

Enhancing security through efficiency focus- Insights from a multiple stakeholder pilot implementation (Sternberg et al. 2012)

June 30, 2016/0 Comments/in Academic, CBRA, CORE-Observatory, Customs, Customs risks, Data quality, Data sharing, Demo-cluster, EU, Global, IT, Maritime, Optimization, Other-cluster, Police, Risk management, Road, Satellites, Scientific, Sea port, Shipper, Supply chain security, Tax evasion, Terrorism/destruction, Theft, Tracking, Trade facilitation, Trafficking, Transport carrier, Transport security agency, WP10, WP11, WP13, WP14, WP15, WP17, WP19 /by Vladlen Tsikolenko

Summary

Efficiency and security are said to be opposing goals of logistics operations: when security goes up, efficiency decreases, and vice versa. Yet, it is suggested that information technologies could improve efficiency and security simultaneously. Sternberg et al. (2012) investigate this hypothesis: whether and to what extent increased attention to efficiency results in improved security in carrier operations in a seaport context. In a longitudinal case study, they research carrier operations in connection with port terminals carrying out Roll-in Roll-out (RoRo) operations on trailers at the port of Gothenburg. They find that investments in new ICT solutions, in fact, remove some of the barriers to higher efficiency and improve security against cargo theft and terrorism. In particular, they report that ICT investments increased efficiency in terms of reduced waiting times and increased ability to plan port operations (pre-arrival notification) and fast positioning of trailers in a port. The new ICT solutions also increased security in terms of more secure document handling (decreases the risk that sensitive information falls into the hands of criminals), better anomaly detection (helps customs identify trailers that are most likely tampered in-transit) and increased visibility. The abstract is available at: http://onlinelibrary.wiley.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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This article is relevant for CORE demonstrations that focus on sea port operations (WP10-11 and WP13-15 and WP17). The research shows how a ‘common information sharing platform’ – an electronic and highly automated communication network among LSPs, carriers, ferry operators, port operators and authorities – increases logistics efficiency and security performance simultaneously. The main components of this platform include information sharing through a common information area, real-time geographical position of truck and trailer, identification technology in truck, RFID tags on transport units and RFID readers mounted on terminals, electronic manifest, and electronic container seals. More specifically, Sternberg et al. (2012) observed that adoption of a set of IT-enabled SCS solutions eliminated logistics efficiency and security issues simultaneously:

Real-time geo-positioning of trucks and trailers enabled the port operator to allocate a vacant spot for a trailer prior to its arrival, which reduced the waiting time at the port entrance. The real-time information enabled also customs to detect anomalies in shipping schedules and routings that would imply a heightened risk of smuggling.
RFID-based identification of drivers, trucks, and trailers automated and accelerated the access formalities at the port entrance and increased reliability of driver authentication.
Digitalization of cargo manifests eliminated the time-consuming manual document handling and reduced the risk of unauthorised access to confidential information.
E-seals enabled customs officers to identify intact containers and spare them from time- consuming inspections.

Reference

Sternberg, H., Nyquist, C., & Nilsson, F. (2012). Enhancing Security Through Efficiency Focus— Insights from a Multiple Stakeholder Pilot Implementation. Journal of Business Logistics, 33(1), 64-73.

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Global supply chain design considerations: Mitigating product safety and security risks (Speier et al. 2011)

June 30, 2016/0 Comments/in Academic, All transport modes, CBRA, CORE-Observatory, Counter-terrorism, Demo-cluster, Freight forwarder, Global, IT, Manufacturer, Optimization, Other-cluster, Retailer, Risk management, Risk-cluster, Scientific, Shipper, Supply chain security, Terrorism/destruction, Theft, Transport carrier, USA, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP19, WP2, WP3, WP9 /by Vladlen Tsikolenko

Summary

There is a broad consensus among supply chain professionals that supply chain disruptions are very bad for business: supply chain glitches commonly lower operational performance and reduce shareholder value. Regardless of this, there is surprisingly little research on supply chain design strategies that have the highest potential to mitigate the risk of disruptions. Based on interviews with 75 US-based managers, an industry survey and a case study, Speier et al. (2011) identify types of SCS strategies and examine how contextual factors influence business managers to select a set of SCS design strategies. They argue that the depth and breadth of security initiatives depend mainly on top management mindfulness, operational complexity, product risk and coupling. The abstract is available at: http://www.sciencedirect.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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The paper of Speier et al. (2011) is quite theoretical and it has therefore only a limited impact on CORE work. It is useful for people for the CORE demonstrators to be aware of various supply chain design strategies and factors that support their selection. All in all, the paper introduces an interesting table that shows what supply chain factors typically affect selection of certain supply chain design strategies (see table below). The paper also includes a useful discussion about the nature of supply chain security risks. The authors point out that supply chain security covers risks of contamination, damage and destruction of products or other supply chain assets, and that these risks may arise from intentional or unintentional activities.

Reference

Speier, C., Whipple, J. M., Closs, D. J., & Voss, M. D. (2011). Global supply chain design considerations: mitigating product safety and security risks. Journal of Operations Management, 29(7), 721-736.

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Supply chain efficiency and security: Coordination for collaborative investment in technology (Lee et al. 2011)

June 30, 2016/0 Comments/in Academic, All transport modes, CBRA, CORE-Observatory, Counter-terrorism, Global, IT, Risk management, Safety, Satellites, Scientific, Shipper, Supply chain security, Terrorism/destruction, Tracking, Transport carrier, WP17, WP19 /by Vladlen Tsikolenko

Summary

Information technologies often provide significant benefits for companies in terms of better logistics efficiency and security. But despite of this fact, many companies in the logistics sector have not adopted such technologies to a high extent as one would expect. In their research paper, Lee et al. (2011) investigate coordination problems and related incentive mechanisms between manufacturers and retailers in a two-echelon supply chain, when companies are investing in ICT technologies that have potential to improve both logistics efficiency and security. Using mathematical modeling, they find that relative strengths of efficiency and security concerns result in different coordination problems when implementing a technology. To increase overcome coordination problems and reach the optimal level of ICT investments, the authors propose imposing penalties on parties, that are responsible for security breaches, and introducing tax incentives. They conclude that IT-based supply chain security solutions have a high potential for increasing both security and logistics performance through higher supply chain visibility. The abstract is available at: http://www.sciencedirect.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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Lee et al. (2011) consider the SCS performance rather narrowly as the organization’s ability to locate and eliminate the source of a product contamination. This is a rather unorthodox approach: scholars commonly consider SCS performance in terms of capability to prevent, detect and recover from crime that takes place in the supply chain context. But regardless of the narrow scope, the paper provides useful information how about to protect cargo from hostile tampering cost-effectively. This is particularly relevant for the CORE demonstrator with fast-moving consumer goods of Procter & Gamble (WP17). Also partners involved in the development of educational and training material are going to benefit from the findings of this research paper.

Reference

Lee, J., Palekar, U. S., & Qualls, W. (2011). Supply chain efficiency and security: Coordination * for collaborative investment in technology. European Journal of Operational Research, 210(3), 568-578.

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Controlling access to pick-up and delivery vans: the cost of alternative measures (Haelterman et al. 2012)

June 30, 2016/0 Comments/in Academic, CBRA, CORE-Observatory, Counter-terrorism, Demo-cluster, EU, Express courier, Global, High-value goods, IT, Optimization, Risk management, Risk-cluster, Satellites, Scientific, Supply chain security, Terrorism/destruction, Theft, Time-critical goods, Tracking, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP19, WP2, WP3, WP9 /by Vladlen Tsikolenko

Summary

The situational crime prevention theory suggests that preventive security measures often backfire. For this reason, it is problematic that many managers do not have a holistic picture which kind of considerations should precede selection of implementation of security measures. A paper by Haelterman et al. (2012) tests the practical feasibility of a new management model that is designed to highlight the most promising preventive security measures given a set of preconditions and costs. The authors apply this model in the context of pick-up and delivery van operations at a Belgian branch of a major express courier company. Such transport operations are subject to risk of theft and terrorism, especially if unauthorized people managed break into pick-up and delivery vans. To test the management model, the authors collect views of of supply chain practitioners in two expert panels and through a survey. Their analysis covers a broad array of preventive security measures including key card, audible alarm, silent alarm + GPS, notification on vehicles, awareness training, no company logos, formal instructions / compliance checks & sanctioning, double drivers, over security escorts. The abstract is available at: http://link.springer.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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The research of Haelterman et al. (2012) sets a solid theoretical basis for practical supply chain security work. All CORE work packages that cover aspects of road transport benefit from the analysis of this research paper. The research shows that a set of preconditions influence outcomes of preventive security measures: availability (legal, infrastructure), practicability (perceived), required knowledge, required expertise, user awareness, user belief, use commitment (anticipated), and co-operation. Security measures also incur different kinds of costs: financial costs, ethical/social cost (labeling, distrust, civil liberties, inequalities), aesthetical cost. Finally, as the theory on situational crime prevention suggests, security measures may result into various reverse effects, including crime displacement (geographical, temporal, target, tactical, crime types), escalating effects (e.g., use of violence), creative adaptation, and enticement effects.

Reference

Haelterman, H., Callens, M., & Vander Beken, T. (2012). Controlling access to pick-up and delivery vans: the cost of alternative measures. European Journal on Criminal Policy and Research, 18(2), 163-182.

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The displacement effect in cargo theft (Ekwall 2009)

June 30, 2016/0 Comments/in Academic, CBRA, CORE-Observatory, EU, High-value goods, IT, Other-cluster, Risk management, Risk-cluster, Road, Satellites, Scientific, Supply chain security, Theft, Tracking, Transport carrier, Warehouse keeper, WP19, WP2, WP3 /by Vladlen Tsikolenko

Summary

Cargo theft has always been a problem for shippers and logistics service providers. Even so, regardless of the persistent efforts to reduce cargo theft, crime continues to strive. This classic supply chain security paper by Daniel Ekwall analyzes and explains why cargo theft continues to occur in the transport network despite all implemented countermeasures. Focusing on Swedish transport and logistics facilities, the Ekwall’s research builds on interviews with six subject matter experts, survey with four terminal operators, and macro-statistics from TAPA (Transported Asset Protection Association). The paper finds some evidence on crime displacement in terms of method (modus operandi): cargo thieves target increasingly cargo in-transit because logistics facilities are nowadays better protected. However, displacement is likely to be partial in contrast to complete displacement. This means that absolute theft risk can be reduced. Download the abstract here: http://www.emeraldinsight.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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The Ekwall’s research gives an interesting overview on criminological theories underpinning supply chain security research. The theoretical outlook provides the foundation for the CORE work and all CORE work packages can therefore benefit from the analytical discussion and findings of this research paper. The main lesson is that criminals and terrorists are calculating antagonists who adapt their behavior in response to information on risks and rewards of crime opportunities. More specifically, Ekwall argues that professional cargo thieves seem to target increasingly “cargo on wheels” instead of warehoused goods. He explains this shift in the behavior with the fact that, facility security has improved relatively more than in-transit security over the past decade. However, he stresses that it is hard to establish a causal relationship between security interventions and changes in criminal behavior. He holds further that if displacement occurs, it is likely to be partial rather than complete.

Reference

Ekwall, D. (2009b). The displacement effect in cargo theft. International Journal of Physical Distribution & Logistics Management, 39(1), 47-62.

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Estimating the Operational Impact of Container Inspections at International Ports (Bakshi et al. 2011)

June 30, 2016/0 Comments/in Academic, CBRA, CORE-Observatory, Counter-terrorism, Customs, Demo-cluster, Global, Maritime, Optimization, Other-cluster, Resilience, Risk management, Scanning, Scientific, Screening, Sea port, Supply chain security, Terrorism/destruction, Trade facilitation, Trafficking, Transport security agency, USA, WP10, WP11, WP13, WP14, WP15, WP17, WP19 /by Vladlen Tsikolenko

Summary

The US government is pushing a new 100 % screening regime for US-bound containers in foreign ports to mitigate the risk of weapons of mass destruction entering US soil. The 100 % regime, however, is a major concern for foreign port operators because the current Container Security Initiative (CSI) regime seems not to be scalable for high inspection rates. The paper of Bakshi et al. (2011) simulate impacts of two container inspection regimes (the CSI and a new one) in terms of port congestion, handling cost and dwell time. To carry out the simulation, the authors use discrete event queuing network simulation with real container movement data from two of the world’s busiest container terminals. The analysis shows that cargo inspections many times disrupt optimized logistics processes at seaports. In particular, inspections extend the transportation leadtime because shipments lose time as they (i) are moved to an inspection site, (ii) queue for inspection to start, (iii) pass inspections themselves. Download the abstract here: http://pubsonline.informs.org.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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This paper is highly relevant for CORE demonstrations that involve screening in seaports (WP10-11 and WP13-15 and WP17). The research illustrates the impact of the security integration on speed, cost, and predictability of the seaport logistics. Bakshi et al. (2011) observe that security inspection at port entrances (quayside for ships and city-side for trucks) with drive-through inspection portals, does not delay nor divert the routine container handling process, in which a crane unloads a container from a ship or a truck and deposits it to a stack where the container waits until it is its time to leave the port. But if a container is inspected a few hours prior its scheduled departure, as is currently done under the US Container Security Initiative (CSI) regime, the routine handling process gets disrupted, (see Figure 6). Remarkably, the only value-adding security activity “non-intrusive inspection” (11) requires three preceding activities (8P10) and another three following activities (12-14), none of which add value from security or service standpoints. Other valueless activities, which do not appear in the illustration, include searching of the shipment selected for screening and verification of its documentation. The extra activities consume time and money but add no value to the shipping service. The first approach with drive-through portals eliminates the non-value adding supportive logistics activities (8-10 and 12-14) and therefore enhances logistics speed and efficiency without necessarily lowering the security level.

Reference

Bakshi, N., Flynn, S. E., & Gans, N. (2011). Estimating the operational impact of container inspections at international ports. Management Science, 57(1), 1-20.

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Supply chain security orientation: conceptual development and a proposed framework (Autry and Bobbit 2008)

June 30, 2016/0 Comments/in Academic, All transport modes, All-clusters, CBRA, CORE-Observatory, Demo-cluster, Freight forwarder, Global, Manufacturer, Retailer, Risk management, Scientific, Shipper, Supply chain security, Terrorism/destruction, Theft, Transport carrier, USA, Warehouse keeper, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP19, WP9 /by Vladlen Tsikolenko

Summary

Even though supply chain security has become an increasingly important managerial domain, there is little understanding about what security aware firms are, what enables and drives security awareness, and what are the outcomes of supply chain security (SCS) orientation. Autry and Bobbit (2008) set out conceptualize, validate and operationalize the construct of SCS orientation. Based on 31 interviews with US-based managers, they conclude that SCS orientation comprises four general categories of security solutions: security preparation and planning, security-related partnerships, organizational adaptation and security-dedicated communications and technology. The authors write that these security solutions “could result in supply chain risk management-related efficiencies, such as decreased lead times to customers, greater product reliability, waste reduction, and increased delivery reliability, due to the lessened need for operations workers to perform security-related tasks such as redundant container checking, securing shipments, or other similar tasks.” The abstract is available at: http://www.emeraldinsight.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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The CORE demonstrators could a learn lesson from the research paper of Autry and Bobbit (2008) that organizational commitment to security plays a critical role in the fight against supply chain crime. Ideas and findings of the research paper also contribute to the development of the CORE educational and training material (WP19). The article shows that top management support, employee security attitudes, employee integrity/loyalty are key internal factors that strengthen the SCS orientation. External contributing factors include political political/legal factors/support, partner cooperation, and partner support. Strong SCS orientation is expected to translate into higher business performance, customer satisfaction and supply chain chain continuity.

Reference

Autry, C.W. & Bobbitt, L.M., 2008. Supply chain security orientation: conceptual development and a proposed framework. The International Journal of Logistics Management, 19(1), pp.42–64.

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First results from the WCO Cancun AEO benefit survey

June 8, 2016/0 Comments/in Academic, All transport modes, Analytic, Authorized Economic Operator, Blog, CBRA, Customs, Exporter, Express courier, Freight forwarder, Global, Importer, Known Consignor, Mail operator, Manufacturer, Mutual Recognition Agreement, Other-cluster, Regulated Agent, Risk-cluster, Shipper, Supply chain security, Tax evasion, Trafficking, Transport carrier, Transport security agency, Trusted Trader, Uncategorized, Warehouse keeper, WCO, WCO, WP19 /by Vladlen Tsikolenko

In today’s CBRA Blog we provide a sneak preview of the outcomes of the AEO Benefit survey carried out by CBRA research team at the 3^rd Global WCO AEO Conference, in Cancun, Mexico, 11-13 May 2016.

We keep today’s Blog very simple. First, we would like to introduce a new test-categorization of Customs granted AEO benefits, with the following five groups:

More streamlined / simplified Customs (and related) procedures
Less frequent interventions by the Customs administration
Increased priority over non-AEO companies (“getting to the front of the queue”)
Increased (positive) attention by the Customs administration
Increased number of other privileges granted by the customs administration

And second, we list the AEO benefits from our survey (only question 2 in the survey form, which focuses explicitly on Customs granted benefits to the supply chain companies, and not benefits for Customs themselves, or any kind of “side benefits” for the companies) under each of the five categories. The order of the benefits per category is based on the survey outcomes, i.e. the first bullet point benefit was the most common one in the survey, followed by the second bullet and so forth. Please note that there are no ranking indications between the five groups, neither when it comes to the groups per se, nor to the individual benefits – these will be included in our academic publications, bit later this year…

Group 1. More streamlined / simplified Customs (and related) procedures

Enjoying increased paperless processing of import/export shipments
Enjoying an access to / pre-qualification with various simplified customs procedures
Enjoying having a reduced number of data elements in the (final) declaration
Enjoying having entry/exit summary declarations with reduced data sets
Enjoying easier access to other governmental certification in the supply chain (e.g. in aviation security)

Group 2. Less frequent interventions by the Customs administration

Enjoying minimum number of cargo security inspections
Enjoying the option of audit-based / account-based controls (versus only transaction-based controls)
Enjoying access to self-audit or reduced audit programs

Group 3. Increased priority over non-AEO companies (“getting to the front of the queue”)

Enjoying priority use of non-intrusive inspection techniques when examination is required
Enjoying a priority status in Customs processing during a period of elevated threat conditions
Enjoying priority response to requests for ruling from Customs
Enjoying expedited processes to resolve post-entry or post-clearance inquiries
Enjoying priority treatment of consignments if selected for control
Enjoying preferential treatment at border crossings in post-disaster/post-attack situations
Enjoying a priority status in exporting to affected countries after a security incident

Group 4. Increased (positive) attention by the Customs administration

Privilege to deal with designated Customs contact points / assistance by Customs supply chain security experts
Privilege to receive training provided by Customs experts
Privilege to be notified of the intention to release goods prior to their arrival (“pre-clearance”)
Enjoying special treatment in some non-criminal legal cases
Privilege to exploit “extended Customs office opening hours”, during high peak / congestion times

Group 5. Increased number of other privileges granted by the Customs administration

Enjoying from tax privileges, such as speedier tax refunds and compensation
Enjoying the option to manage clearance formalities, inspections etc. at the business site
Enjoying from financial guarantee waivers, reductions or rebates
Privilege to self-manage the bonded warehouses
Enjoying tangible benefits due to mutual recognition agreements / arrangements (MRAs) with 3rd countries
Privilege to choose the place of controls (if selected for control)
Enjoying reductions on some Customs fees or charges
Privilege to conduct self-assessments when Customs automated systems are not functioning

And that’s about it! Please be reminded again that this CBRA Blog is just a first scratch on the surface to start publishing results from the WCO Cancun 2016 AEO conference… And by the way, we are also working to publish the results from the WCO Madrid 2014 AEO conference, as we have been waiting to publish the full results of the both conferences in a parallel manner / in a same paper. In the meanwhile, please email us any feedback, ideas and/or criticism regarding this Blog!

In Lausanne, 8 June 2016, CBRA Blog Dr. Juha Hintsa

PS. Our earlier Blog with all the WCO Cancun 2016 AEO survey questions can be read at: https://www.cross-border.org/2016/05/08/aeo-benefits-or-no-benefits-thats-the/

PPS. Related literature by the Cross-border Research Association team and key partners:

Most of these papers are available for download at ResearchGate, https://www.researchgate.net/profile/Juha_Hintsa/publications . And all of them can be naturally requested by email ( cbra@cross-border.org )

Hintsa, J., Mohanty, S., Rudzitis, N., Fossen, C. and Heijmann, F. (2014), “The role and value of customs administrations in minimization of socio-economic negative impacts related to illicit import flows in freight logistics systems- three preliminary cases in Europe – FP7-CORE”, Proceedings of the 9th WCO PICARD Conference, September 17-19, 2014, Puebla.

Hintsa, J. (2013), AEO – MRA Study for RTC- Thailand Europe Cooperation TEC-II, PDSC: Implementation of international standards on Supply Chain Security leading to a secure Trade Environment and to increased Trade Facilitation (Activity Code : TRA 4), Final Report, Bangkok.

Urciuoli, L. and Ekwall, D. (2012), “Possible impacts of supply chain security certifications on efficiency – a survey study about the possible impacts of AEO security certifications on supply chain efficiency”, Proceedings of Nofoma Conference, June 6-8, 2012, Naantali.

Hintsa, J., Männistö, T., Hameri, A.P., Thibedeau, C., Sahlstedt, J., Tsikolenko, V., Finger, M. and Granqvist, M. (2011), Customs Risk Management (CRiM): A Survey of 24 WCO Member Administrations, Study for World Customs Organization (WCO), February 28, 2011, Lausanne

Hintsa, J., Hameri, A.P., Männistö, T., Lazarescu, M., Ahokas, J. and Holmström, J. (2010), ”Conceptual model for measuring benefits of security in global supply chains”, Proceedings of the the 3rd International Conference on Transportation and Logistics (T-LOG), September 6-8, 2010, Fukuoka City.

Hintsa, J., Ahokas, J., Männistö, T. and Sahlstedt, J. (2010), “CEN supply chain security (SCS) feasibility study”, CEN/TC 379 Supply Chain Security, Final report, January 15, 2010

Gutiérrez, X., Hintsa, J., Wieser, P. and Hameri, A.P. (2007), “Voluntary supply chain security program impacts: an empirical study with BASC member companies”, World Customs Journal, Vol. 1 No. 2, pp.31-48.

Gutierrez, X. and Hintsa, J. (2006), “Voluntary supply chain security programs: a systematic comparison”, Proceedings of the International Conference on Information Systems, Logistics and Supply Chain (ILS), May 15-17, 2006, Lyon.

Interview with Mr. Bautista on PICARD2016

May 10, 2016/0 Comments/in Academic, Asia, CBRA, Customs, Global, Interviews, Other-cluster, Scientific, Supply chain security, Trade facilitation, WCO, WCO, WP19 /by Vladlen Tsikolenko

10.5.2016: CBRA Interview with Mr. Samuel Bautista from the Philippines

Hi Sam, and thanks for joining CBRA interview – and stopping by here in Geneva. Can you please first tell a bit of you and what you do in the Philippines?

First of all, let me thank you for inviting me for this interview with CBRA today. I am a customs broker in the Philippines, focusing my work mostly in the academia, teaching in the university and managing the Academy of Developmental Logistics that offers training for customs and logistics professionals. In October 2015, I was asked to join the technical team of the Customs Commissioner to help in the modernization and reform programs, as well as in the preparation for the Philippines’ hosting of the WCO PICARD 2016 Conference in Manila.

We know each other since many years from the WCO PICARD – customs-academia partnership program – conferences. Would you recall in which conference we met the first time?

I learned about the WCO PICARD conferences through my academic associations, although I registered but missed the 2010 Conference in Abu Dhabi. Luckily, my paper on customs-academia partnership was selected for presentation during the 2011 PICARD in Geneva, where I first met you and the CBRA team. Since then – except for the 2012 Conference in Morocco – I have been regularly attending the annual conference. I also remember that it was in Geneva when we first expressed our invitation for the participants to come to the Philippines.

That’s correct, you did mention in Geneva about your interest to organize the PICARD conference one day – and now, five years later, you are in the organizing team of the 11th PICARD conference, to be held in Manilla, the Philippines, September this year – congratulations on that! Where do you stand with the conference organizations at the moment?

Thank you for supporting our bid to host the conference. We are putting everything in place and took preliminary steps for the preparation. For this reason, we visited the WCO in Brussels few weeks ago and met with the team of Mr. Robert Ireland to discuss and firm up important details for the Conference. We also had the opportunity to sit down briefly with the Secretary General Kunio Mikuriya for some key points he stressed about the Conference. I know that it would be a great challenge for us but we are also reviewing and following the best practices taken in the past PICARD conferences. With the guidance of the WCO Research team, the Scientific Committee for WCO and the PICARD Advisory Group, we are confident about the steps we are taking.

Yes, I know from the experience that incredible number of details must be properly managed, starting from 12 months before the conference, all the way to the opening day – and, beyond… But, you think you will manage to take all steps on time?

As I personally experienced in 2011, despite the limited number of CBRA staff you had, I believe that you did a great job then! Every year is an exciting experience for all of us – PICARD attendees, and we would like to pick up from there. We are following a very strict timeline in coordination with Mr. Ireland of WCO and our team in the Philippine Customs. We also tapped the support and expertise of our colleagues in the academia and the business community and we believe that working together could help us deliver our commitment in hosting the PICARD conference.

Great! And what are your main expectations regarding the outcomes of the 11th PICARD conference?

When we first expressed our intention to host the conference, we would like to show to the global customs community not just the rich history of our culture and heritage, but also the progress that the academia, the business community and customs have initiated and put together in moving forward to a modern and efficient customs management. It is also very important to note that the Philippine legislature recently passed the Customs Modernization and Tariff Act and we are expecting the President to sign this into law very soon.

Excellent! Please let me and my colleagues know if we can be of any further help… And looking forward to seeing you again – by the way, this will be my first time in the Philippines! Thanks again Sam for the interview! Juha.

I feel excited seeing all of you in the Philippines and for first-time visitors like you Juha, we would make sure that you will surely be afforded the Filipino hospitality we are known of! Let me thank you again for the warm welcome you gave in 2011 and today. Mabuhay!

AEO benefits, or, no benefits, that’s the?

May 8, 2016/0 Comments/in Academic, All transport modes, Analytic, Authorized Economic Operator, Blog, CBRA, Customs, Exporter, Express courier, Freight forwarder, Global, Importer, ISO28000, Known Consignor, Mail operator, Manufacturer, Mutual Recognition Agreement, Other-cluster, Regulated Agent, Retailer, Risk-cluster, Scientific, Shipper, Supply chain security, TAPA, Tax evasion, Trade facilitation, Trafficking, Transport carrier, Trusted Trader, Warehouse keeper, WCO, WCO, WP19 /by Vladlen Tsikolenko

“To be, or not be – that is the question”, was Prince Hamlet wondering already some 412 years ago. 400 years later, the CBRA research team started to raise the question of “AEO benefits, or no AEO benefits – that is the ?”…

Around year 2004, we first started to study the emerging AEO-types of programs in Europe and globally, working intensively with multinational companies (clothing, cigarettes, machinery etc.), and with multiple governments. Initially, we reviewed any data available from C-TPAT, StairSec, BASC and TAPA programs, and later we concentrated on EU AEO and all other AEO programs across the globe. After 12 years of research our intention is to publish an academic journal paper summarizing all the knowledge from the literature as well as from our own research on AEO benefits for Customs administrations and for supply chain companies – focusing on the tangible, realized benefits, instead of “paper tiger / lip service” types of benefit checklists.

As the last step of data collection, we are now launching the study: “Customs Supply Chain Security Programs (AEO, C-TPAT etc.) – Survey on Supply Chain and Government Benefits – WCO 3rd Global AEO Conference, Cancun, Mexico, 11-13 May 2016 – Research project by CBRA, ZLC, UCR, HEC UNIL and FP7-CORE”. This survey is a direct follow-up with the one CBRA did in the 2^nd Global AEO Conference in Madrid two years ago. Ms. Susana Wong Chan from the University of Costa Rica and Cross-border Research Association is presenting the survey in Cancun next week, and collecting as many replies as possible, in person during the conference (and by email after).

We have three main questions in the Cancun AEO survey, each one with multiple sub-questions (all questions are presented with a five-point Likert scale, plus one option for “cannot say”):

Question for Customs administrations, supply chain companies, and all other experts in cross-border supply chains and Customs supply chain security programs: How often are the supply chain security program certified companies in your country benefiting from the following Customs granted incentives?
Question for Customs administrations only: What are the benefits for the Customs administration in your country arising from the supply chain security program?
Question for supply chain companies only: What are the additional benefits for the supply chain companies in your country, arising from the supply chain security program participations / certifications?

The full list of questions and sub-questions is shared at the end of this blog. In addition, you can download the questionnaire in word-format, in English and in Spanish, at: https://www.cross-border.org/downloads/

Why don’t (near) perfect AEO benefit -papers exist yet in the literature? One would think that the topic attracts lots of academics to carry out such research, and to publish their exciting findings, rather sooner than later… Well, it is quite challenging topic to study: where is the objective, non-biased data located, and how do you get access to it? How to deal with all the politics linked to the topic, as maybe many countries would like to be perceived as “leading edge AEO program holders, with a set of fantastic, innovative benefits delivered to the trade and logistics…”? How to differentiate between all the AEO marketing materials and incentive promises from what is actually implemented on the ground, for the real benefit of supply chain companies; and so forth..? To expand on these thoughts, one could revisit our article on the WCO News No 74 of June 2014. The table on page 45 includes a row on challenges and peculiarities with different categories of possible AEO benefits, sharing following observations and notes:

As some of the Customs granted benefits existed in many countries before the AEO era, companies which have enjoyed “such pre-AEO benefits” may fear a potential reduction in existing trade facilitation measures – instead of the introduction of truly new benefits.
Due to the dynamics in the cross-border flow of goods, outcomes might vary considerably over time – ‘seeing is believing’; in particular, the benefits linked to ‘elevated threat’ and ‘post-incident recovery’, may appear quite theoretical until such situations actually emerge (and the benefits materialize – or, not).
Some could also consider that the AEO system may become a technical trade barrier – the ´become an AEO or die´ scenario.
Some might think that an AEO program deters crime, as criminals would rather choose an easy target (i.e. a non-AEO target), for example in the case of warehouse theft; and, alternatively, other might think that an AEO program attracts criminals, as they know there are likely to be fewer Customs interventions – the smuggling of narcotics, for example.

Dear CBRA Blog reader: although this is very challenging research topic, and one should not dream of reaching “one ultimate truth out there” – we kindly ask that if you are in Cancun 11-13 May for the 3^rd Global AEO Conference, please take 10 minutes to reply the questionnaire..! Next to the good vibrations gained from participation in this highly important study, you will join a lucky drawing of a nice Costa Rican souvenir! In Lausanne, 9 May 2016, Juha Hintsa.

PS. List of benefit survey questions, for the CBRA Blog readers:

Customs Supply Chain Security Programs (AEO, C-TPAT etc.) – Survey on Supply Chain and Government Benefits – WCO 3rd Global AEO Conference, Cancun, Mexico, 11-13 May 2016 – Research project by CBRA, ZLC, UCR, HEC UNIL and FP7-CORE

Question for Customs administrations, supply chain companies, and all other experts in cross-border supply chains and Customs supply chain security programs: How often are the supply chain security program (AEO, C-TPAT etc.) certified companies in your country benefiting from the following Customs granted incentives?

Use the following scale: Very frequently – Frequently – Occasionally – Rarely – Never / Not applicable in our country (or, this is nothing specific for certified companies) – Cannot say

Are companies submitting entry/exit summary declarations with reduced data sets?
Are companies benefiting from reduced number of data elements in their final declaration?
Are companies benefiting from increased paperless processing of import/export shipments?
Are companies offered the option of audit-based / account-based controls (versus only transaction-based controls)?
Are companies having access to / pre-qualification with various simplified customs procedures?
Are companies self-managing their bonded warehouses?
Are companies benefiting from tax privileges, such as speedier tax refunds and compensation?
Are companies benefiting from financial guarantee waivers, reductions or rebates?
Are companies benefiting from reduction of any Customs fees or charges?
Are companies benefiting from access to self-audit or reduced audit programs?
Are companies allowed to conduct self-assessments when Customs automated systems are not functioning?
Are companies benefiting from designated Customs contact points / assistance by Customs supply chain security experts?
Are companies benefiting from training provided by Customs experts?
Are companies enjoying easier access to other governmental certification in the supply chain, e.g. in aviation security?
Are companies benefiting from the option to manage clearance formalities, inspections etc. at the business site?
Are companies benefiting from a minimum number of cargo security inspections?
Are companies being notified of the intention to release goods prior to their arrival? (“pre-clearance”)
Are companies benefiting from “extended Customs office opening hours”, during high peak / congestion times?
Are companies benefiting from choice of place of controls, if selected for control?
Are companies benefiting from priority treatment of consignments if selected for control?
Are companies benefiting from priority use of non-intrusive inspection techniques when examination is required?
Are companies guaranteed a priority Customs processing during a period of elevated threat conditions?
Are companies guaranteed preferential treatment at border crossings in post-disaster/post-attack situations?
Are companies guaranteed a priority in exporting to affected countries after a security incident?
Are companies benefiting from expedited processes to resolve post-entry or post-clearance inquiries?
Are companies benefiting from priority response to requests for ruling from Customs?
Are companies benefiting from privileges in any kind of non-criminal legal cases?
Are companies enjoying tangible benefits due to mutual recognition agreements / arrangements (MRAs) with 3rd countries?

Question for Customs administrations only: What are the benefits for the Customs administration in your country arising from the supply chain security program (AEO, C-TPAT etc.)?

Use the following scale: Strongly Agree – Agree – Neither Agree nor Disagree – Disagree – Strongly Disagree – Cannot say

Better overall allocation of governmental resources
Improved indirect tax revenue collection
Improved prevention of trafficking and illicit trade
Improved detection and/or seizures in trafficking and illicit trade
Improved prosecution to judgements -ratio (= higher percentage of successful prosecutions)
Increased confiscations of criminal assets and/or proceeds of crime
Improved collaboration with supply chain companies
Improved collaboration with other national government agencies
Improved international collaboration with Customs administrations in other countries

Question for supply chain companies only: What are the additional benefits for the supply chain companies in your country, arising from the supply chain security program participations / certifications (AEO, C-TPAT etc.)?

Use the following scale: Strongly Agree – Agree – Neither Agree nor Disagree – Disagree – Strongly Disagree – Cannot say

Improved customer service
Improved customs loyalty
Increased market share/ gaining more new customers
Improved security commitment of employees
Improved company image and credibility
Reduced overall vulnerability of the supply chain
Improved supply chain resiliency
Reduced cargo theft incidents
Reduced tax fraud incidents
Reduced illicit trade / trafficking incidents
Reduced insurance fees
Improved inventory management
Fewer delayed cross-border shipments
Reduced lead time variability in the cross-border supply chain

PPS. Related literature by the Cross-border Research Association team and key partners:

Most of these papers are available for download at ResearchGate, https://www.researchgate.net/profile/Juha_Hintsa/publications . And all of them can be naturally requested by email ( cbra@cross-border.org )

Hintsa, J., Mohanty, S., Rudzitis, N., Fossen, C. and Heijmann, F. (2014), “The role and value of customs administrations in minimization of socio-economic negative impacts related to illicit import flows in freight logistics systems- three preliminary cases in Europe – FP7-CORE”, Proceedings of the 9th WCO PICARD Conference, September 17-19, 2014, Puebla.

Hintsa, J. (2013), AEO – MRA Study for RTC- Thailand Europe Cooperation TEC-II, PDSC: Implementation of international standards on Supply Chain Security leading to a secure Trade Environment and to increased Trade Facilitation (Activity Code : TRA 4), Final Report, Bangkok.

Urciuoli, L. and Ekwall, D. (2012), “Possible impacts of supply chain security certifications on efficiency – a survey study about the possible impacts of AEO security certifications on supply chain efficiency”, Proceedings of Nofoma Conference, June 6-8, 2012, Naantali.

Hintsa, J., Männistö, T., Hameri, A.P., Thibedeau, C., Sahlstedt, J., Tsikolenko, V., Finger, M. and Granqvist, M. (2011), Customs Risk Management (CRiM): A Survey of 24 WCO Member Administrations, Study for World Customs Organization (WCO), February 28, 2011, Lausanne

Hintsa, J., Hameri, A.P., Männistö, T., Lazarescu, M., Ahokas, J. and Holmström, J. (2010), ”Conceptual model for measuring benefits of security in global supply chains”, Proceedings of the the 3rd International Conference on Transportation and Logistics (T-LOG), September 6-8, 2010, Fukuoka City.

Hintsa, J., Ahokas, J., Männistö, T. and Sahlstedt, J. (2010), “CEN supply chain security (SCS) feasibility study”, CEN/TC 379 Supply Chain Security, Final report, January 15, 2010

Global supply chain design considerations: Mitigating product safety and security risks (Speier et al. 2011)

Supply chain efficiency and security: Coordination for collaborative investment in technology (Lee et al. 2011)

Controlling access to pick-up and delivery vans: the cost of alternative measures (Haelterman et al. 2012)

The displacement effect in cargo theft (Ekwall 2009)

Estimating the Operational Impact of Container Inspections at International Ports (Bakshi et al. 2011)

Supply chain security orientation: conceptual development and a proposed framework (Autry and Bobbit 2008)

First results from the WCO Cancun AEO benefit survey

Interview with Mr. Bautista on PICARD2016

AEO benefits, or, no benefits, that’s the?

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