Interviews - Cross-border Research Association

Criminalization of global supply chains, by Mr. Hamon

February 4, 2016/0 Comments/in All transport modes, CBRA, Counter-terrorism, Customs, Customs risks, Cybersecurity, Dual-use goods, Global, Interviews, Manufacturer, Money laundry, Organized crime groups, Other-cluster, Police, Prohibited goods, Restricted goods, Risk-cluster, Shipper, Strategic goods, Supply chain security, Terrorism/destruction, Trafficking, Transport carrier, Transport security agency, Violence, WP17, WP3, WP4 /by Vladlen Tsikolenko

Hi David, and thanks for joining a CBRA Interview – can you first tell a bit who are you and what you do?

I served in the US Army as a logistician, served with the United Nations Peacekeeping Department as well as work with the UN humanitarian organizations. I recently retired from a not-for-profit government contractor to pursue more creative work. Whilst at the latter position I was seconded to the US Defense Department, first in African Affairs, and then as Research and Studies Director for a strategic studies office within a US Defense Agency. I currently work, mostly independently, on a great many things related to future threats and re-defining of security/stability as it pertains and impacts diplomacy, development, defense, society, and economics/finance.

We met first time in Lausanne, Switzerland, around 2005 – what was that roundtable event again about?

Many years before cyber based terror threats were on the radar, we launched an inquiry into what we termed “Economic/Financial Terrorism” and whether security threats emanating from terrorism in the future would take the form of attacks on the Western system of finance and the economy. We brought in a host of experts from the US and Europe to debate the changing face of terrorism and likely goals of future terror groups. We examined everything from evolving ideology, motivation and intent, culture and identity to strategy, tactics, targets, weapons, and groups. It was an extremely interesting event with industry admitting – at the time – they were not prepared for this phenomenon and governments largely split on the issue. Additionally, experts and think tanks disagreed on whether economic terrorism was tangible. It was very forward-looking for its time. All participants came away with greater awareness on the subject as we went above and beyond what is currently called “financial crimes,” exploring potential kinetic based threats terror groups would use against the economic and financial machinery that included physical attacks on the supply chain, tourist industry, psychological undermining of the Western economic system to disrupt the normal provision of goods and services.

Can you tell more about your views on ´criminalization of global supply chains´?

I take similar views on the subject as Dr. Moisés Naim, in his 2005 book ‘Illicit: How smugglers, traffickers, and copycats are hijacking the global economy.’ He addresses several tenants that remain true today including the role of governments, technology, the Illicit traders mimicking licit trade and logistics actors – while simultaneously collaborating with many of them, and criminal groups seek high-profit opportunities as opposed to any other attribution (see CBRA Blog 21 October 2014). Terror groups care less about profit but when thinking about logistics networks, what if the two groups collaborated? Today logistics systems are more complex and move faster than ever in history, have less margin to fail, are far less ‘hands-on’ and offer many ways and places to hide illegal activity. Detection and interdiction of this activity isn’t exclusively in the realm of governments. Industry has a role to play if it wishes to minimize new regulations, taxes, deter corruption, and other drains on efficiency and profit. Experts, both public and private, rarely take a systems approach to detecting criminal activity with much throughput going undetected. Both parties want to specialize on one aspect and miss the big picture. A good example was the AQ Khan network. How long has it been since industry has undertaken an assessment of whether there is a new “Khan” network out there? Do trade organizations war-game with governments on criminality within supply chains?

Interesting! What are your views on ‘multi-commodity trafficking / crime portfolios’?

At the last corporate organization where I worked my team did some analysis on unregulated, illegal fishing as a security threat to Pacific Island nations. In the course of this analysis, we discovered it was the same actors doing the illegal fishing as doing illegal dumping, illegal smuggling, illegal trafficking, among other illicit activities. The criminality was only one aspect of the supply chain as the “demand” side as well as the delivery side was entirely legal and within businesses who conduct practically all business legally. The same boats as platforms – and their crews – were used to conduct all activity legal and illegal and to the local authorities – as well as donor nations attempting to help – it was impossible to project accurately when the activity would switch between licit and illicit. We couldn’t analyze if this was a regional or global phenomena but I guess it was a widely copied practice. As Anthony Barone has pointed out, border management and controls are not the panacea of containment but need to be part of a larger practice (see CBRA Interview 18 December 2015). Criminals use technology just as effectively! His idea of assembling a group of independent experts to rethink new approaches to border management – and I might add, redefining the meaning of borders and how thinking differently about borders per se – is a good start. Using strategic foresight come up with several alternative futures to present to a dedicated [supply chain] private-public partnership empowered to make changes would be my overarching recommendation

Sounds that the global supply chain community is facing increasingly more threats and risks! Any other suggestions on how to improve the situation, both short term and long term?

In the short term, as I mentioned, conduct a public-private-partnership exercise to rethink the concept supply chain surveillance for illicit activity and anticipating new and emerging illicit activity. In the long run, we don’t give enough thought to knowledge as a part of the supply chain. Using the supply chain for illicit activity begins with motivation and intent getting out in front of those who may do harm. To address alternative futures will take some innovation and creativity, but the stakes are high. The next AQ Khan Network may bring very bad things into Europe (and beyond!) compliments of ISIS. We don’t know what knowledge the current refugee population possesses that may be part of some future attack on the financial and economic system of the EU or if some refugees worked on chemical or biological programs in their countries of origin.

Thanks David for this interview – and let´s start working towards a joint project on these topics of common professional and research interest!

Web-links:

https://www.cross-border.org/2014/10/21/dr-naim-on-illicit-trade/

https://www.cross-border.org/interviews/new-approaches-to-border-management/

Updates on Customs brokers, by Ms. Carol West

January 30, 2016/0 Comments/in All transport modes, CBRA, Compliance management, Coordinated border management, Customs, Customs risks, Demo-cluster, EU, Exporter, Freight forwarder, Global, Importer, Interviews, Other-cluster, Shipper, Supply chain security, Trade facilitation, USA, WP1, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP19, WP6, WP9 /by Vladlen Tsikolenko

Hi Carol, and thanks for joining a CBRA Interview – can you first tell a bit who are you and what you do?

I am the President of the Canadian Society of Customs Brokers and the Secretary of the International Federation of Customs Brokers Associations, IFCBA. My office is in Ottawa, Canada. I have spent my professional life in the world of Customs, border management and trade facilitation. I am an advocate for the value and importance of customs brokers and I am passionate about the possibilities of Customs-business partnership, in Canada and worldwide. I believe strongly that building knowledge, investing in technology and managing relationships are critical to effective border management.

IFCBA and CBRA produced jointly the first survey study on future roles of customs brokers around 2004-2005. Looking now, in 2016, at the study outcomes: do you see that anything has changed or evolved in the “world of customs brokers” the way we anticipated a decade ago?

It is difficult to generalize as the role of a customs broker still differs so much between countries. The regulatory framework for licensing customs brokers and their scope of practice may be different, and the level of automation of a country’s Customs administration may influence the role of customs brokers in effective border management. Having said that, I believe that in the last decade the role of a customs broker as a trade facilitator has been even more effective than we had anticipated. Both importers and Customs recognize that knowledgeable, regulated customs brokers not only provide expedited navigation through and compliance with complex Customs requirements, they are widely used by businesses looking to reach new markets, with a minimum of cost and delay.

With Customs administrations automating their systems for risk management and implementing coordinated border management processes, there is also more focus on gathering information on the goods being imported prior to arrival, for admissibility and security purposes. In this context, the automation of carrier and cargo information is more important than it was ten years ago. With that in mind, the role of a customs broker is even more crucial today as the broker acts as a hub for all the data relating to a client’s transaction, ensuring its accuracy and compliance with Customs requirements.

Ten years ago, we thought that, by now, we would have made more progress with consistency of data requirements globally. There has been great work done by the World Customs Organization with its data model, but we still find that data requirements are not as harmonized or standardized as they could or should be.

From a business process standpoint, where licensed customs brokers exist they are used by the majority of importers – large multinational companies as well as small to medium enterprises. In a competitive marketplace, customs brokers are seeing more emphasis on performance measurement and key performance indications during the procurement process as well as in standard operations. Today, there is greater uncertainty in the business environment and increased complexity of the global supply chain. We think this also reflects the maturation of the brokerage industry where business managers focus on continuing improvements to their processes to reach maximum efficiencies in delivering value to clients.

By the way, are you aware of any recent research focusing on customs brokers, either on global or on national level?

The World Customs Organization, WCO conducted a survey of its members in 2015 on the subject of customs broker regulation and had an outstanding response rate. With many models of customs broker regulatory regimes among the WCO members, from no regulation to the mandatory use of a licensed customs broker, the results of the survey point to some opportunities for cooperation between Customs administrations and customs brokers, and, based on existing best practices, suggests considerations for a model for establishing a broker licensing system, particularly valuable where none exists today. It also offers ideas on engagement with customs brokers and other private sector players to enhance compliance and trade facilitation. We see this as a positive indicator of interest in issues that are of critical importance to the international customs broker community, and a sign that there is value in doing some additional work in this area.

From a customs broker’s perspective, which areas of global trade facilitation and supply chain security do you see as most important in 2016? What about the most difficult or challenging ones?

A very important development that might impact global trade is the Trans-Pacific Partnership, TTP. I say might because coming into force depends on the US Congress ratification of the agreement, and currently the rhetoric coming from Washington shows little support for it. I guess we’ll have to wait and see what happens. But assuming the TPP is ratified by the 12 signatories, even though it means elimination of tariffs and tariff barriers, it also means a more complex environment to navigate the multiple free trade agreements for the multi-national importers. Customs brokers as experts in rules of origin and compliance, in general will continue playing a very important role in the trade chain.

Looking a bit further out, one of the most challenging issues of the next 5 years will be the immense growth in e-commerce globally, and the pressure put on governments world-wide by online retailers to increase the de-minimis thresholds. It is projected that the online sales will reach US $3.5 trillion by 2020. That represents a lot of import duties that may not be collected and remitted if the de-minimis thresholds are increased or standardized. We expect that the impact of this will be seen differently depending on positions taken by national administrations given their own economic situations and pressures for competitiveness. Customs brokers will no doubt integrate any such changes into their compliance models and service offerings, keeping their clients’ interests and obligations foremost.

We can’t speak of challenges without mentioning the global trade slowdown we’ve experienced since the 2008 global financial crisis. Many factors seem to be contributing to the continued sluggishness which some consider cyclical others structural in nature. Regardless, governments have to remember that trade can be a powerful tool in their policy toolkit and customs brokers are natural allies in promoting its growth.

Any other greetings you would like to send to the CBRA Interview and Blog readers?

IFCBA will be holding its next World Conference in Shanghai 17-21 May, 2016, and the theme is “Facilitating Trade Through the Customs-Business Connection”. Hundreds of delegates from all regions of the world will be in attendance representing national customs brokers associations, international customs organizations such as the WCO, freight forwarding firms, shipping companies, cross-border e-commerce associations, world logistics enterprises, and many more. Our conferences are held only every two years, and we are very excited about sharing ideas and strategies for success with business and government colleagues from around the world.

Thanks a lot Carol for this concluding note – we just added the IFCBA World Conference to CBRA´s Events calendar – and thanks for the whole interview; maybe we can explore bit later this year on joint research, training or other project opportunities…!

Web-resources:

http://ifcba.org/

http://www.wcoomd.org/en/topics/facilitation/resources/~/~/media/234D5143B2344B918496C93F24B48586.ashx

https://www.internetretailer.com/2015/07/29/global-e-commerce-set-grow-25-2015

http://bruegel.org/2015/08/the-global-trade-slowdown-puzzle/

https://www.wto.org/english/news_e/pres15_e/pr752_e.htm

https://globalconnections.hsbc.com/global/en/tools-data/trade-forecasts/global

https://www.imf.org/external/pubs/ft/weo/2016/update/01/pdf/0116.pdf

Related CBRA studies:

Gutierrez, X., Hintsa, J., Wieser, P. and Hameri, A.P. (2005), “New roles for customs brokers in international supply chain”, Proceedings of First International Conference on Transportation Logistics (T-LOG), July 27-29, 2005, Singapore.

Hintsa, J., Mohanty, S., Tsikolenko, V., Ivens, B., Leischnig, A., Kähäri, P., Hameri, A.P., and Cadot, O. (2014), The import VAT and duty de-minimis in the European Union – Where should they be and what will be the impact? Final Report, Brussels, Belgium.

Dr. Federico Magalini on waste logistics crime

January 13, 2016/0 Comments/in Academic, All transport modes, BMT, CBRA, Customs, Document forgery, Environmental crime, Exporter, FP7, Fraud, Global, Importer, Interviews, No-cluster, Organized crime groups, Trafficking /by Vladlen Tsikolenko

Hi Federico, and thanks for agreeing to join a CBRA Interview, as the first expert in year 2016 – can you first tell a bit who are you and what you do?

Thank you for the opportunity of sharing some of the past experiences and projects done, including those with CBRA and looking ahead into the next years. I’m a mechanical engineer as background, with a PhD in Management, Economical and Industrial Engineers and I am working as Associate Programme Officer at United Nations University – Vice-Rectorate in Europe. I’m in particular working for SCYCLE, SCYCLE operating unit of the UN University Institute for the Advanced Study of Sustainability.

Can you explain more on what is the United Nations University, UNU?

UNU is, despite the name, not a classical university as many might think. The United Nations University (UNU) is a global think tank and postgraduate teaching organization headquartered in Japan. The mission of the UN University is to contribute, through collaborative research and education, to efforts to resolve the pressing global problems of human survival, development and welfare that are the concern of the United Nations, its Peoples and Member States. We work a lot with leading universities and research institutes in various countries, functioning as a bridge between the international academic community and the United Nations system. Our operating unit SYCLE is particularly devoted to research in the field of electronic waste.

UNU, INTERPOL, CBRA and other partners finished few months ago a 2-year research project on electronic waste crime and non-compliance, the FP7-CWIT –project. From your perspective, what were the most important outcomes of that project?

The CWIT project contributed in my opinion to increase the general understanding of volumes of electronic waste annually arising in different EU Member States and the fate of the disposed equipment. Knowing the baseline of products annually discarded by EU citizens is a first, fundamental step to allow policymakers and stakeholders at large to develop a strategy to ensure proper collection and treatment. In addition to that the project described the main drivers behind the flows diverted from the actual take back and recycling systems across the EU.

A second important outcome of the project is the analysis and identification of the main crime patterns that are typical of such an Industry: in the illegal trade of WEEE, there is a varying degree of compliance and criminality that spans across a continuum ranging from minor unintentional violations or non-compliance by individuals to deliberate illegal activities following a criminal business model. The organisational structure differs by country and region, from individual traders to structured criminal groups.

The combination of those two elements – knowledge of the market and understanding of criminal behaviours – allowed drawing a roadmap for future improvement in compliance and enforcement.

Do you believe that some of the CWIT outcomes will have practical positive impacts to reduce future crime and non-compliance, in the broader context of e-waste handling and management?

I sincerely hope so. And I am sure this will happen. To which extent is hard to predict but in the second part of the project we really focused on how to derive practical recommendations for the various actors involved along the entire value chain. And we broadly discussed the ideas, in many cases deriving from real cases and best practices, with various stakeholders; I hope this will increase the likelihood of having some of the recommendations actually implemented.

We committed ourselves to disseminate the recommendations beyond the project duration and we have seen already some results, with the project findings being discussed in various fora, conferences and public events, including some internal meeting with EC officials. And we have seen official request from some Members of the EU Parliament, who quizzed the EC on the consequences of the CWIT project, challenging here to take concrete actions.

Now we are launching a new project called DOT.COM WASTE – with several CWIT partners, and few new partners. You are the project manager for this “CWIT follow-up” –project, congratulations on that. Can you please explain what this new project aims to achieve?

I am really happy of the DOT.COM waste project as combines some of the results of the CWIT project, particularly the recommendation on the need of better training of enforcement and prosecutors in one of the main areas of my personal interest and work at UNU: capacity building. The DOT.COM WASTE project seeks to increase the capabilities of law enforcement agencies, customs and port authorities, environmental agencies and prosecutors to fight cross-border waste crime more cost-effectively. To achieve this objective, the project aims to increase the stakeholders’ understanding of current waste crime trends and to identify and share good practices for detecting, investigating and prosecuting waste crime activities.

Which aspect of the DOT.COM WASTE project you see as the most challenging one?

I see two main challenges ahead for the DOT.COM WASTE project. The first one is related to the scope of the project itself: there are many waste streams and the challenges of different streams are different. As a consequence also the tools to tackle illegal activities might vary: we will have to identify the priorities in order to be effective.

The second one is related to the duration of the project; the project will translate the knowledge gained into training material and tools and will promote training sessions to help key stakeholders integrate good practices into their day-to-day operations. The project’s underlying objective is to intensify international collaboration through development and implementation of new mechanisms for information exchange, technology transfer and operational coordination. But I really hope that all those efforts will produce effects that will last longer than the two years of the project itself.

I sincerely hope that we will be able to make the difference here!

Thanks a lot Federico for this interview – and talk to you soon at the DOT.COM WASTE kick-off meeting.

New approaches to border management

December 18, 2015/in Academic, All transport modes, CBRA, Coordinated border management, Customs, Customs risks, Exporter, Fraud, Freight forwarder, Global, Importer, Interviews, Risk-cluster, Shipper, Supply chain security, Terrorism/destruction, Trade facilitation, Trafficking, Transport carrier, Transport security agency, WP1, WP19 /by Juha Hintsa

Today we discuss with Mr. Anthony Barone how to modernize border management techniques. Mr. Barone is a writer and adjunct professor. He has served at the WCO and American Federal Advisory bodies and held senior positions in both the industrial and logistics industries most recently at Pfizer.

Tony, it seems that we are living in a fairly dangerous world today. Threats to society arise from globalized terrorism, organized crime and individual criminal acts, such as the commission of fraud. How do border management techniques address these threats?

Not very well, I’m afraid. Border management techniques that are used today to identify and interdict criminal activities are based on technologies and concepts that are out of date. They cause unpredictability in supply chains, discriminate against smaller companies and opportune official corruption.

The absence of real time information exchange between countries, and even within countries among different departments of border management, is complicating the inherent challenges faced by border management authorities. Unfortunately crime has globalized, but law enforcement has not.

The supply chains are internationalizing rapidly, so all nations need to find ways that facilitate legitimate trade and simultaneously disrupt criminal activity hidden in commercial supply chains. Can emerging technologies be the solution?

Newly emerging technologies present both new threats and new opportunities. Threats arise from the criminal use of new technologies such as the use of social media by terror organizations and bitcoin money exchange by drug cartels. Opportunities to leverage technology arise from the ubiquitous use of integrated supply chain technology within the private sector, relatively inexpensive cloud based processing capabilities and a variety of hardware developments, such as Machine to Machine data processing or Internet of Things.

Emerging technologies may make it possible to accomplish the dual goals of facilitation and security, but certain prerequisites must be addressed in order for such solutions to succeed. The innovations must benefit both the private sector and governments in several different ways. There must be real economic value in transformative strategies. Political leadership must see a match to public policy goals and developers must see profit opportunity in the development of tools.

As you said, various public and private stakeholders may have different interests and priorities, and on top of this private citizens have increasing and legitimate privacy concerns. What should we do that real issues are accommodated despite these potentially contradictory goals?

The importance of engaging the private sector as agents of change cannot be understated. Both goods shippers and logistics service providers must find benefit through significantly reduced costs. And those savings must outweigh out-of-pocket investments that are needed to achieve them.

Articulating possible solutions faces significant headwinds. Among these are the investments made in current practices on both the private and public side. Reluctance to change is further bolstered by financial considerations including possible costs of transformation and the loss of revenue derived from existing systems.

Additionally, authorities charged with these responsibilities may feel threatened by criticism of programs they administer. Importers and exporters may fear reprisal from authorities. Trade associations may be too dependent on access to authorities to seriously challenge extant programs. Without a political constituency and given these challenges, introducing and implementing game changing ideas will be difficult.

So, what would you propose to modernize border management techniques? It seems to require radically transformative ideas.

I propose that we get together a group of independent experts who are willing to explore radically new approaches to border management. They would be tasked to investigate how supply chain facilitation as an open source capability could simultaneously block criminal activity and reduce the costs of border administration. They should consider both private and public sector effects and have a global focus so that all nations can benefit from their work.

Thank you, Tony, for the interview. CBRA team is interested to join the group of independent experts you suggested – hopefully we can get together on this, already during the first couple of months in 2016!

Mr. Greg Schlegel on Supply Chain Risk Management

December 6, 2015/in All transport modes, CBRA, Consulting, Interviews, Risk management, Technologies, USA, WP19 /by Juha Hintsa

Hi Greg, and thanks for agreeing to be interviewed by CBRA – right at the time of the opening of our new website… First, can you please tell a bit about yourself, your background, and what you do today?

Juha, my pleasure. First, congratulations on your new web site, it looks great! And, on behalf of the Supply Chain Risk Management Consortium, we want to welcome you and the Cross-border Research Association to our family of Supply Chain Risk evangelists.

My background is pretty varied. I spent about 30 years as a supply chain practitioner, managing large-scale, complex supply chains for several Fortune 100 companies. I then began my consulting experience with IBM and spent seven years as a Supply Chain Executive Consultant. I’ve been teaching at the University level throughout my professional career. I’ve taught at six US universities and presently teach Supply Chain Risk Management at Lehigh University and ERM, Enterprise Risk Management at Villanova University, both here in the States. Presently, I’m the Founder of The Supply Chain Risk Management Consortium, which originated out of the Risk MBA class at Lehigh University.

I’ve also been a lifelong member of APICS and was APICS’ President back in the late 90’s.

You mentioned an interesting keyword, the Supply Chain Risk Management Consortium. Another one is SherTrack. Can you please elaborate a bit on both, starting with the SCRM Consortium?

Sure. The Supply Chain Risk Management Consortium was born out of our MBA classroom setting at Lehigh University, back in 2010, while exploring the impacts of supply chain disruptions on global supply chains. The Consortium has grown to include 15 companies who bring a unique set of core competencies in supply chain risk. These competencies range from SCRM education and body-of-knowledge, to risk identification and quantification, supply chain mapping, ERM, Business Continuity Planning, Identifying, Assessing, Mitigating and Managing risks, and more.

Thanks, and what about SherTrack?

SherTrack is a member of the Risk Consortium. I’m a Principal at SherTrack. We’ve been developing and deploying Stochastic, Probabilistic Models for about 10 years in an effort to solve complex supply chain problems. SherTrack maintains a vast library of Predictive Analytic Models that have begun to solve complex supply chain problems in the areas of Rail Car Management, Manufacturing Scheduling and S&OP “What-if” Scenario Planning. SherTrack’s models have supported several supply chain risk engagements calculating probabilities of occurrence and profiling how complex supply chains react to demand and supply disruptions with statistical confidence.

Good to learn about the both… Any interesting plans for year 2016 you could share with our readers?

Absolutely! Next year is shaping up to be quite exciting for the entire Risk Consortium. We will be facilitating about 20 supply chain risk workshops around the globe. We’ll be publishing another 10 articles in several magazines and blogs and will continue to support APICS’ new Certificate in SCRM and will be developing a Supply Chain Resiliency certification with a global logistics organization. We’ll be teaching SCRM at Lehigh, Villanova and GCU, Glasgow Caledonia University in New York City. We have several client engagements planned for 2016 and are developing a new and exciting approach to digitally mapping complex supply chains and turning those chains into a First-of-a-Kind global “Heat Map” to accelerate Identification, Assessment, Mitigation and Management of supply chain risks. Our new book, “Supply Chain Risk Management: An Emerging Discipline”, continues to remain in the Top 10% of titles on Amazon. Very exciting!

Thank you for this interview –we at CBRA are looking forward to working with you Greg and other SCRM Consortium members as of January 2016!

More information: