Mr. Chris Thibedeau and the Barbados ESW

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CBRA Interview with Mr. Chris Thibedeau, on the Barbados Single Window

Hi Chris, and thanks for agreeing to join CBRA Interview. Can you first tell a bit about yourself, your background, where you work and so forth?

Sure thing.  For those that don’t know me, I’m an ex Customs official and a mediocre hockey player from Canada.  I worked at Canada Customs for about 17 years.  In 2006, I joined a firm called GreenLine Systems as a Vice President and went to work on contract as a resident subject matter expert for US Customs and Border Protection in their Office of Anti-Terrorism. In Canada I was awarded a Government of Canada Technology Award gold medal and the Canadian Public Service Award of Excellence for leading the design and development teams responsible for the TITAN automated risk assessment system.

I am a co-author – along with you, Juha, and other colleagues – of the World Customs Organization’s Customs Risk Management Study, the Inter-American Development Bank’s Knowledge and Capacity Product on Risk Management of Cargo and Passengers, and the WCO’s “Global Container Security and Identification of High Risk Indicators” that served as a core input to the General High Risk Indicator document.

GreenLine was acquired by A-TS in 2013 and then PAE in 2015. Over the last 10 years, I’ve been responsible for leading the development and providing guidance to internal and external clients and stakeholders for solutions that provide a customized risk management solution to support screening and facilitation of cargo, passengers, and conveyances. I also just completed my Master’s degree in International Customs Administration from the Charles Sturt University in Australia.

It’s great to be here Juha and nice to see you again!

Thanks Chris for the comprehensive background notes, and great to see you too again, since quite some while! In 2015, the Barbados Government initiated an Electronic Single Window project sponsored and funded by the InterAmerican Development Bank. Can you provide an overview of this project?

The Barbados Government recently initiated a major project to modernize Barbados with an Electronic Single Window, or, ESW.  Sponsored and funded by the InterAmerican Development Bank, the ESW initiative intends to optimize the management of trade facilitation and border security through the use of new border management technologies to be developed by my firm, A-T Solutions and its partner, a Canadian-based commodity classification specialist, 3CE Technologies. The ESW intends to provide a Single interface for the exchange of trade-related documents between the trading community, customs, and other government agencies with a stake hold in border processing.  The ESW will also provide a public one stop user-friendly repository for comprehensive tariff and regulatory trade information, government advisories, and training materials.

Ultimately, the ESW project intends to reduce business costs involved in the movement of goods for export and import, international trade, particularly to maximize the efficiency of Customs and trading processes and improve integration with related agencies that involve legal and business partners in the trading community.

Our ESW seeks to establish an integrated solution for commercial trade processing that addresses both the needs of the Barbados Customs mandate and those of 30 other government agencies, OGAs.  It is believed that this initiative will expand the number of OGA programs that interact with Customs commercial processing and deliver a more advanced electronic approach to the collection, consolidation and dissemination of commercial trade data for both the trade community and regulating programs.

Which other government agencies, OGAs – next to Customs – will benefit from the ESW?

At this stage we are working directly with 30 OGAs, including, but not limited to, the following ones: Ministry of Agriculture – Animal Health, Food Safety, Plant Health; Barbados Defense Force; Barbados Drug Service; Barbados Licensing Authority; Barbados Investment and Development Corporation; Barbados Police Service; Barbados Port Incorporated; Barbados Postal Service; Barbados Revenue Authority; Department of Commerce And Consumer Affairs; Department of Corporate Affairs and Intellectual Property Office; Ministry of Finance; Data Processing Department; Department of Economic Affairs – Research and Planning Unit; Immigration Department; Ministry of Health; Port Authority; and, Statistical Service.

We ‘ve learned that some OGA mandates add an additional layer of operational complexity for risk based border management methodologies.  In one example, the Ministry of Health in Barbados, MoH, requires a 100% visual or physical inspection for all their regulated commodities. The MoH does not have access to the ASYCUDA – the system developed by the United Nations Conference on Trade and Development, or, UNCTAD, used to record declarations – and therefore the Ministry doesn’t have visibility for what will be arriving until they receive a notification from the consignee or importer, usually done by fax. They also lack access to a historical repository of enforcement data in order to analyze and develop recurring profiles that could be used as a risk management resource. In this sense, the ESW project can help the MoH by giving them access to earlier and updated information of the cargo data when initially reported to begin the decision making process under their protection mandate. interview 07.04.2016

In many cases, our ESW is providing visibility into border processing that the OGAs never had in the past.  The ESW does not intend to replicate information that is already collected by the ASYCUDA. However, ESW can monitor controlled goods that enter and leave the country for permit and control purposes.

The ESW can also give an OGA a regular count of “License, Permit, Certificate, Other document”, LPCOs, by commodity or goods within identified periods of time.  We essentially are providing the core OGA/LPCO management capability where ASYCUDA does not – in other words, we are closing this gap.  However, this is not a knock at ASYCUDA.  ASYCUDA is a great system for declaration processing and accounting, but it was never designed to do all things.  ESW functions are really not part of its true capability.  This project is a great example of how ASYCUDA can work hand in hand with a parallel and complimentary system. Here’s an analogy to consider:  I see ASYCUDA as an iPhone.  We are a vendor building apps for that iPhone where the app adds large value for developing and modernizing nations.  I believe this is a framework for modernization that should be fostered internationally and replicated.  I would like to see UNCTAD agree and endorse this type of approach and methodology.  It’s time for all of us to collaborate and offer larger value.

Interesting! What do you consider as the most important lessons learned from the Barbados ESW-case, so far?

Well, there are a few I might highlight that I personally think are important:

First, in principle, information visibility for Customs and OGAs is important in order to efficiently apply risk management techniques, reduce release times, and improve physical inspections. OGAs should have access to the declarations made through ASYCUDA in order to find specific threats and create Risk Assessment modules according to the protection mandate of an institution.

Second, there should be greater coherence between different IT systems. ASYCUDA, the ESW and other IT systems of Barbados should work together without any task redundancy.  This is where the time savings are found associated with the release of goods. I can’t underestimate how important change management and business transformation is on a project of this nature.  I still struggle with this in my own company trying to convince others how important this is.  We’ve made sure to include Change Management and Business Transformation Architects on our delivery team in this instance and it has paid off in dividends.  Our Barbadian clients praise this approach.

Third, I’d certainly recommend that OGAs use a common risk assessment decision support system.  This will guide OGAs through a data exploitation framework using risk-based principles tailored to their mandate and mission.  In Barbados, Customs actually has access to an Automated Risk Management System.  I seriously think they should consider sharing access with the OGAs.  By distributing access to the other OGAs, each agency would have full visibility into all declaration filings, and an ability to scan this information and seek out inspections that could be in violation of their controls or mandate.  If this access can be provided, I see this as the greatest single step forward to having OGAs endorse and adopt risk based decisions at the border.  This would help lead to interoperability with Customs.  Until that happens, we will continue to see conflicting mandates where one agency endorses risk management and the other endorses risk aversion.  That’s a real problem.

And fourth, I’d also recommend that when two or more inspections must be done, the inspections should be executed at the same time and location with both Customs and OGAs present. This will reduce redundancy and unnecessary cost for the trade community.

Thanks Chris for sharing these insights! Any final comment or greetings you would like to send to CBRA Interview readers?

Yes, one important thing to take away.  There have been many time release studies that have taken place over the years in this region and in Barbados.  Current release times sit at approximately eight days for import and export.  Now think about that: eight days to import your goods into the country!  I believe this timeline is unacceptable in any modern nation or a country that seeks to endorse trade facilitation. Our ESW solution will ideally eliminate many of the redundant tasks that exist today and improve on the time release of import and export shipments significantly and extensively.

Here is an example: Today, an importer or their broker has to file an electronic declaration in ASYCUDA.  If the goods are controlled, commonly done for example with meat products, then the importer or the broker has to travel across Bridgetown to the Department of Agriculture and Veterinary Services to apply and pay for a paper permit.  Once approved and obtained, they then have to travel back to Customs, and submit the paper permit along with a paper copy of their declaration as a release package.  Once duties and taxes are paid, the customs officer stamps up the release and re-releases the shipment in ASYCUDA.  A paper delivery authority is provided.  The importer makes arrangements to pull their container or shipment out of the terminal or sufferance warehouse and provides the delivery authority to the terminal operator or warehouse keeper.  Only then can the goods enter the economy.
interview 07.04.2016

If you can appreciate how long that might take – that is currently eight days on average – think about what happens when you have other controlled goods in your shipment, requiring additional visits to OGAS, and possible offload inspections at the port or inland.  It’s no wonder the release time sits at around eight days!  I have a strong belief this is where all the time savings are.  We are automating much of this process in the ESW and will reduce the redundancy of tasks and visits to Customs and OGAs.

The solution to an ESW is in the workflow and approval process.  It’s not about scanning paper permits to attach to a declaration.  The solution is about interoperability.  I’m excited about this.  Just think about reducing a release time from eight days to a number of hours.  That will be quite the story to tell!

Great! Let’s be soon in touch about writing a joint journal paper on this highly topical project. Thanks Chris for the interview, Juha.

We should!  It’s an important topic for the community of WCO and WTO members, donor agencies etc.  Talk soon.

 

Collaborative Border Management in Thailand and Neighbouring Countries: Needs, Challenges and Issues, June 2013 (CORE2014)

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Summary: Thailand is interested in coordinated border management conceptualization and implementation like many other countries. There are, however, some special challenges that Thailand faces when the country tries to strengthen cooperation with its neighbouring countries. The reviewed document is available for download at: Collaborative Border Management in Thailand and Neighboring Countries: Needs, Challenges and Issues.

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Full review: The report proposes a set of recommendations for implementing coordinated border management:

  1. A policy approach is needed, in which control and facilitation are not considered as mutually exclusive. Agencies from Thailand and neighbouring countries should define a common framework for the operations, with the awareness of the importance of costs and time reduction.
  2. There is no key host for negotiations to develop rules and regulations on border crossings with neighbouring countries. The agencies, which should be involved in the decision making and integration process, have not been identified yet. The implementation of CBM needs a clear definition about the role of the agencies involved.
  3. One topic being discussed on the implementation of CBM is the screening of people who cross the border. In this case, it is necessary to define a government policy to enhance the efficiency in border crossing.
  4. Information technology. There is a lack of necessary databases, materials and equipment to improve the efficiency of people screening. Definitely, IT is one of the most important topics to be improved, and it is necessary to define a single system for screening and monitoring border crossings.
  5. The border check points lack standardized systems for managing public utilities and suffer from congestion. There is a clear need for a government policy that would standardize the border activities and improve border infrastructure.

CORE2014

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Transit electronic platform in Central America, December 2010 (CORE2013a and 2013b)

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Summary: The Inter-American Development Bank (IDB) reports that more than 95% of commercial goods in the Mesoamerican region are transported overland using the Pacific Corridor. This traffic represents approximately 6 billion USD worth of goods on a highway which runs from Puebla, Mexico to Panama and crosses six national borders. The problem with the Pacific Corridor is with unreliable, inefficient and substandard infrastructure. In 2008, to upgrade the inadequate infrastructure, the IDB launched a ambitious project called International Goods in Transit. According to the report, the results of the project were outstanding: average time to cross a border was reduced from 62 minutes to eight. The project also succeeded to reduce the number of documents that traders needed to submit to border control agencies.  The two reviewed files are available for download at: Interoperability at the Border: Coordinated Border Management Best Practices & Case Studies and Automating the Control of Goods in International Transit: Implementing the TIM in Central America.

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Full review: The solution, that the International Goods in Transit project produced, is basically an electronic system for managing and controlling the movement of goods in transit. The system builds on three main pillars that unlock better services at border crossing:

  1. Process reengineering: the system harmonizes multiple paper-based declarations into an electronic document. This digital file stores all data that customs, migration, and phytosanitary agencies need.
  2. Information technology: the project created a new intranet system that features state- of-the-art risk analysis and cargo control systems.
  3. Cooperation: the project promoted cooperation within the country and between the different agencies operating at border crossings in the Mesoamerican Region.

Important lessons learned from the project include the following:

  • Political support for harmonizing regulations and processes is critical. Real and full commitment from the highest authorities in every participating country contributes to a cooperative environment based on mutual trust. In the case of this project, the IDB supported the decision of governments to include the project as one of the priorities highlighted in the Joint Declaration of Chiefs of State at the Presidential Summit of Tuxtla in 2008. The choice of the project coordinator is also critical for the success of the project. The coordinator must have good relationships with top government officials and have the support of the participating countries, and naturally of the IDB.
  • The project involved large number of stakeholders that have their unique characteristics and interests and operate within their legal remits. The IDB project was designed in a way that changes in national laws and regulations were not necessary.
  • All relevant agencies should participate in the coordination and harmonization process.
  • Information technology should be flexible and open to modifications.

CORE2013a

CORE2013b

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Cooperation experiences of the Canada Border Services Agency, July 2012 (CORE2011)

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Summary: The Canada Border Services Agency (CBSA) has a dual mandate (1) to facilitate cross-border movements of cargo and people and (2) to protect security and safety of the Canadian people. The agency seeks to provide integrated border services, by closely cooperating with other Canadian border control agencies as well as with foreign customs administrations. The reviewed document is available for download here: Customs Cooperation Case Study for Canada.

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Full review: Forms of cooperation depend on needs of the partner agencies, but the cooperation typically includes:

  1. Participation in and cooperation with international organizations: CBSA participates and cooperates in various committees and working groups, especially as part of the WCO, WTO and Asia-Pacific Economic Cooperation.
  1. Technical Assistance and Capacity Building (TACB): The CBSA is an active contributor to least-developed countries and global capacity building such as the Columbus Programme from the WCO. CBSA´s TACB focuses on two areas: (i) senior decision makers seeking to modernize their border administration and (ii) technical level design for operational and field personnel.
  1. CBSA Liaison Officers: Canada has over 60 liaison officers in more than 40 countries around the world, who are in charge of cooperation-related tasks including training transport personnel and combating fraud.
  1. CBSA Science and Engineering Directorate (Lab): Multilaterally, the Lab helps to disseminate information and intelligence on new trends in critical areas including narcotics. Bilaterally, CBSA Lab expertise and best practices have contributed to contraband detection, while supporting multiple countries in exploiting new instruments and technologies.
  1. Customs Cooperation with the United States: After the September 11, 2001 event, Canada and US increased security and compliance measures that obviously slowed down cross-border trade and travel. To reduce such negative impacts, both countries signed the Smart Border Declaration in 2001, and engaged in the Security and Prosperity Partnership in 2005. The CBSA and the US Customs and Border Protection (CBP) developed the Framework for Co-operative Border Management, that aimed to enhance facilitation while maintaining security, and managing risk by dealing with threats as close to the point of origin as possible. Other US-Canadian cooperation forms have been developed with the objective of expanding and enhancing the benefits of trusted trader and traveller programs; coordinating investments in infrastructure and technology; simplifying business reporting requirements; enhancing screening of cargo and travellers at the perimeter to improve facilitation within the both countries; improving information sharing between both governments; and eliminating double inspections for air cargo and passenger baggage.

CORE2011

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SIECA delegation visiting Europe in June 2015

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I had a great pleasure to be the lead host for a 12 person SIECA delegation visit to Europe in June 2015. We spent two days in the Netherlands, one day in Belgium and two days in Switzerland in an action-packed tour, visiting several border areas, governmental offices and beyond.

The idea to organize a one-week customs and international trade visit tour to Europe first came when Mr. Roman Stoll from the Federal Customs Administration of Switzerland and I paid a four-day visit at the SIECA Secretariat in Guatemala City in March 2015. There we had several meetings and discussions on World Trade Organization´s Trade Facilitation Agreement, WTO TFA, implementation plans with the SIECA management – Ms. Carmen Gisela Vergara Mas and Mr. Javier Gutierrez; with Customs management and experts from all the six SIECA member countries; and with representatives of the Intra-American Development Bank. Some weeks after the Guatemala-visit, SIECA and IDB confirmed the willingness to come over to Europe, to learn about good practices in international trade, supply chain and border management in the Netherlands, Belgium and Switzerland. And after couple of hundreds of emails and phone calls – myself acting as the focal point in arranging the visit – we were ready to welcome the SIECA Delegation to Europe between Monday 1 June and Friday 5 June, 2015.

blog 22.03.20161Monday-Tuesday we had a full agenda in the Netherlands. Monday started by presentations on Dutch Customs in general, and Schiphol Customs in specific, focusing on risk management, coordinated border management, and the SmartGate solutions at the Schiphol Airport. This was followed by a roundtable discussion with representatives from the Dutch Ministries of Foreign Affairs and Economic Affairs, as well as with an expert from the air cargo industry. During Monday the SIECA delegation gained firsthand knowledge for example on One-Stop Shop (OSS) implementation steps in the Netherlands: Step 1. Information exchange; 2. Joint inspections; 3. Training specialists; 4. Joint risk analysis by both inspections and selection by Customs; and Step 5. One inspection inspects for the other. The program on Tuesday consisted of a tour in Port of Rotterdam, at the APM 2 Container terminal; as well as a visit to the Central command post of nuclear detection and an X-ray container scanner. In between we had a typical “Dutch sandwich” lunch, kindly offered by the hosts. The delegation enjoyed seeing the ultimate high level of automation at the new container terminal, as well as visiting a pragmatic “one stop inspection room”, where multiple border agencies work together inspecting containers flagged for manual inspections.

Wednesday was spent in Brussels, Belgium. In the morning, the trade representatives of the SIECA Delegation went to the European Commission, DG TRADE, for EU-SIECA related discussions. In the afternoon, most of the delegation visited the World Customs Organization, where the meeting started with discussions with the WCO Secretary General Dr. Kunio Mikuriya and the WCO Deputy Secretary General Mr. Sergio Mujica. This was followed by a presentation on WTO Trade Facilitation Agreement and the linked WCO Instruments, by Ms. Heike Barczyk, the Deputy Director of Compliance and Facilitation Directorate at the WCO. Lastly, we had a brief presentation and roundtable discussions on the European Flagship Supply Chain Security Research, Development and Demonstrations project called FP7-CORE. This discussion was joined by Mr. Nik Delmeire, the Secretary General of the European Shippers Council; Ms. Nicolette van der Jagt, the Secretary General of CLECAT, the European association for forwarding, transport, logistics and customs services; and myself, Dr. Juha Hintsa, Founder of the Cross-border Research Association. After the meeting at WCO, it was time to fly from Brussels to Basel, Switzerland.

blog 22.03.20162Thursday-Friday we had a packed program in Switzerland. Despite some “navigation challenges” with our three-car convoy, we arrived on time from Basel to Bern at the Directorate General of the Federal Customs Administration. We heard several interesting presentations focusing on performance mandate, tasks and strategy of Swiss Customs; on international affairs section and it’s relevant international cooperation program; on shifts from traditional revenue collection to environmental and incentive taxes; and on strategy and challenges regarding future customs clearance systems and platforms – all this by three top experts from Swiss Customs. I presented the outcomes of Swiss Customs and Cross-border Research Association -visit to SIECA in March 2015, suggesting some specific areas and priorities for future co-operation activities. Next, the Delegation visited the Federal Department of Foreign Affairs, where the discussions focused on Swiss foreign policy in Central America and bilateral cooperation Switzerland – Central America; as well as on political and economic regional integration in Central America. After a quick photo session on the Bundeshaus terrace facing over River Aare, our journey continued towards the Swiss Customs facilities at the Zurich Airport. Again, there were some “logistics challenges” on the way to Zurich, when one of our three cars suddenly lost all engine coolant – fortunately a gas station was close by, and a road service company (car + mechanic) happened to be there. At the Zurich Airport, the SIECA Delegation learned a lot of details about Swiss Customs operations with air cargo and passenger flows. And as the last agenda item, we met a cute black Labrador retriever, who together with his trainer showed how effortlessly he finds illicit goods hidden in air cargo boxes and pallets…

On Friday morning – last day of the journey – we had again an early wake-up call at our hotel in Basel. We were warmly welcomed by Swiss Customs Officers at the Basel/Weil- Motorway border-crossing point – the highest volume customs clearance point in Switzerland. First the hosts explained about facts and figures on Basel/Weil, topped with interesting information on customs risk management processes and IT-systems. Now we all know that on average 3500 trucks cross the Basel/Weil border per day, and that around 600 million CHF is collected annually as indirect taxes at that border crossing point. After that we took a rooftop view over the border area premises, discussing further Import/Export/Transit -procedures, as well as visited the Swiss Transito-Cabins / Checkpoints. From the motorway we drove to the Swiss Customs House at the Basel Port, visiting the famous tri-border-point between Switzerland, Germany and France. There the Delegation learned about the barge traffic on River Rhine – the same river we saw three days earlier at Port of Rotterdam. From the Basel Port, we drove again to Bern, this time to visit the State Secretariat for Economic Affairs, SECO. Lively discussions took place on the SECO rooftop meeting room on topics including EFTA – Central American FTA, as well as Bilateral Economic Relations Switzerland – Central America. And after lunch kindly offered by SECO, we headed towards Geneva for the final meeting of the week: World Economic Forum, WEF, where we all arrived just in time to learn about the organization and the key activities of WEF, including: the work of the WEF in Latin America, with updates from the Latin American Summit; and, the work of the WEF on trade and investment policy and implementation, including Policy Directions, Enabling Trade Index, Enabling Trade implementations. The United Nations Economic Commission for Europe, UNECE, was kind enough to explain about latest developments and trends in single window projects and implementations. And lastly, I shared briefly select work on trade facilitation and supply chain security research and education materials by the Cross-border Research Association and HEC University of Lausanne.  I highlighted the important developments taking place within the FP7-CORE project – referring naturally to our meeting two days earlier at the World Customs Organization.

This concludes the brief summary of the SIECA week in Europe, and now I would like to thank all the SIECA Delegation members for coming over and spending the five days with us, here on the old continent:

  • Costa Rica: Mr. Jhon Fonseca, Vice Minister Foreign Trade; and Mr. Luis Fernando Vasquez Castillo, Costa Rica Customs.
  • El Salvador: Mrs. Luz Estrella Rodriguez, Vice Minister Foreign Trade
  • Guatemala: María Luisa Flores Villagran, Vice Minister Foreign Trade; and Mrs. Maria Elisa Chang, Guatemala Customs.
  • Honduras: Jeronima Urbina, Director of Economic Integration
  • Nicaragua: Eddy Aldolfo Artola Garciá, Director Risk Management of Nicaragua Customs.
  • Panama: Melitón Arrocha. Minister Foreign Trade; Mrs. Diana Salazar, Vice Minister Foreign Trade; and Mr. José Gómez Núnez DG of Panama Customs.
  • SIECA Secretariat: Carmen Gisela Vergara Mas, Secretary General
  • Intra-American Development Bank: Mr. Jaime Granados

And last but not least, warmest thanks to all the local hosts: Dutch Customs Administration; Dutch Ministry of Foreign Affairs; Dutch Ministry of Economic Affairs; European Commission DG TRADE; World Customs Organization; Federal Customs Administration of Switzerland; Federal Department of Foreign Affairs of Switzerland; State Secretariat for Economic Affairs of Switzerland; and World Economic Forum.

CBRA Blog by Juha Hintsa

blog 22.03.20163PS. If your country / region would be interested on a similar European field visit, please contact us – we could organize the practical details for the next delegation, possibly every 1-2 years (of course the actual hosts need to agree to the visit in the first place, that goes without saying…). And one final note: next time a bus and a professional driver need to be rented, please!

 

Revisiting the Yemen bomb plot of 2010

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blog_070316This CBRA blog revisits the Yemen bomb plot from 2010, the most decisive turning point in modern air cargo security. More than five years after the events, this blog discusses the plot’s implications to the contemporary air cargo security and outlines CBRA’s recommendations for future security work. Parts of this blog text have already been published in the doctoral thesis of CBRA researcher Toni Männistö.

Two explosive devices aboard passenger planes: The series of events, that we call the Yemen bomb plot, took place on 29 October in 2010. On that day, al-Qaeda terrorists almost destroyed two passenger airplanes with a pair of express courier parcels, each enclosing plastic explosives hidden inside a printer toner cartridge. The explosive parcels where sent to Chicago from the capital of Yemen, Sana’a, via two different express courier operators.

Both parcel bombs were eventually intercepted and defused, without fatalities or injuries. But before the interception, the bombs had already travelled onboard multiple air freighters and passenger planes. Many people flew that day with a fully functional explosive device under their seat! Though the parcels were addressed to Chicago, officials think that terrorists wanted to detonate the bombs mid-air, just before landing using cell phone timer alarms.

A Lockerbie-style mayhem was slightly avoided, largely thanks to a timely piece of intelligence. The bomb plot started to uncover when a suspected double agent tipped Saudi-Arabian intelligence that al-Qaeda terrorists had shipped two parcel bombs from Yemen to the US via the express courier service. The Saudi intelligence forwarded the tracking numbers of the suspected explosive devices to their US and German colleagues and told them to look for printer toner cartridges.

The first parcel was intercepted in Dubai, and the second one at the East Midlands airport, nearly 200 km to the northwest from London. In the UK, a bomb squad did not first recognize anything suspicious when they screened the suspected parcel. “It looked like a printer cartridge – there were no wires or anything,” one of CBRA’s contacts at World Customs Organization (WCO) recounts. “But of course, what the cartridge did contain was explosive that current technologies couldn’t detect.” Later laboratory tests revealed that each parcel contained 300 to 400 grams of PETN, military grade plastic explosive, wirings, and a detonator hidden inside a printer’s toner cartridge. The bombs were so meticulously concealed that they had not only passed the standard air cargo and safety screening but also the special screening of the bomb squad.

Aftermaths: The Yemen incident was rude reminder of the vulnerability of the air cargo logistics to terrorism. Sure, the day was saved by old-school, field intelligence work and prompt government response. But before interception, the first parcel travelled aboard three different flights: Sana’a – Dubai, Dubai – Cologne, and Cologne – East Midlands Airport. The second explosive parcel flew first from Sana’a to Doha and then to Dubai where it was intercepted.

In the immediate aftermaths of the events, aviation security authorities in the US and many European countries stopped accepting freight shipments from Yemen. Germany also cancelled all passenger flights from Yemen for more than two weeks. “As often happens in these situations,” the WCO’s air cargo specialist remarks, “the first reaction was stopping anything coming from this part of the world – any plane for any reason.” The new security rules changed the air cargo operations virtually overnight, seriously disrupting the air cargo and mail service. Delays were widespread and lengthy, but the worst aspect of the disruption was that no one knew when the new apparently transient security regime was to be revoked.

Eventually, once the precautionary stoppage was ended, new unprecedentedly stringent security requirements entered into force, disrupting the air cargo and mail service further. The US Transportation Security Administration, TSA, introduced the most stringent rules: any mail originating or transiting through Somalia or Yemen was banned, as well as printers or printer toner cartridges from high-risk locations. Moreover, parcels originating from any business partners had to be screened up to high-risk screening standards, piece by piece, if such shipment did not accompany a tendering statement, a document assuring that cargo comes from a known and trusted shipper. The new regime disrupted seriously international air cargo logistics, causing air cargo shippers worldwide to accumulate huge backlogs of US-bound shipments. Annoyed and surprised about the turn of events, the air cargo industry reacted to the US rules with a barrage of criticism, calling the measures superfluous and impractical. Over the following weeks, the reactive security rules were gradually relaxed to enable clearing of the backlog of US-bound air cargo.

In the long term, the Yemen events put air cargo security into a spotlight, securing political commitment and spurring further reforms for years to come. The International Civil Aviation Organization, ICAO, for example, included advanced security, concepts such as the “secure supply chain” principle, the concept of high-risk cargo and mail, and the consignment security declaration, CSD, into the new edition of the Annex 17 of the Chicago Convention. Also the European Union expanded the EU air cargo regime to cover airlines operating into the EU aviation security area – EU-28 plus Switzerland, Norway and Iceland – from third country airports. The amendment also specified criteria for identifying and screening high-risk cargo and mail, known as HRCM.

CBRA considerations for future air cargo security: The modern air cargo security has taken major leaps since the Yemen incident, but the work towards higher air cargo security still continues. The CBRA research team considers that, like in any other area of supply chains, it is crucial both to facilitate cross-border logistics and to ensure adequate security. This classic dilemma of striking the balance between trade facilitation and supply chain security is not easy to solve, but we believe that there are some promising ways to promote logistics-friendly air cargo security.

Governments should normally consult the air cargo industry before introducing new security rules. New security rules should avoid reducing speed, on-time reliability, or cost-efficiency of the air cargo service. There are often ways to integrate new security requirements seamlessly into the sequence of day-to-day logistics activities, but this requires close government-business coordination.

One promising way forward is to improve capabilities of pre-loading risk assessment, so that the riskiest air cargo shipments can be identified early on and subjected to a more stringent screening. Many projects on this matter are under way, most notably the Air Cargo Advance Screening (ACAS) in the US and Pre-loading Consignment Information for Secure Entry
 (PRECISE) in the European Union. The CBRA team applauds these efforts of advancing risk assessment and reminds of the importance of proactive updating of risk-scoring algorithms.

EU’s decision of forcing flights from third countries into EU to comply with EU’s air cargo security regime makes also good sense. It is reasonable to secure air cargo up to an adequate standard sooner rather than later, preferably before the first flight. More global capacity building – especially training and funds for modern screening equipment – are needed in developing countries. Also, auditing activities in third countries would benefit from further resources.

Harmonization and mutual recognition is another key theme for years to come. In the EU, civil aviation and customs authorities might find some synergies if they harmonized their respective Known Consignor (KC) and Authorized Economic Operator (AEO) programs. Air cargo companies would also benefit if types and performance requirements of screening methods would be uniform across the members of the European Union.

Bibliography:

BBC, Q&A: Air freight bomb plot, 2 November 2010

European Commission, Regulation 173/2012, amending 185/2010

International Civil Aviation Organization, Chicago convention, Annex 17, 9th edition

Koolloos M.F.J., Männistö T., van der Jagt O.C., Jezierska M.M., Hintsa J., Kähäri P. and Tsikolenko V. (2015), Security Screening for the Air Express Cargo Industry, Final Report, Brussels, Belgium.

Männistö, T., 2015. Mitigating Crime and Security Risks in the International Logistics Network: the Case of Swiss Post. Doctoral thesis, École Polytechnique Fédérale de Lausanne (EPFL).

CBRA Blog by Dr. Toni Männistö

Supply chain security education materials

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Blog-29.02.16FP7-CORE is the European flagship research and development project in supply chain security and trade facilitation, running from May 2014 to April 2018. In today´s CBRA Blog we focus on education and training material development – Work package 19, Task 19.1 – in the CORE-project.

The CORE Task 19.1 – Education and training materials development – has an impressive set of partners: INTERPOL, World Customs Organization (WCO), European Shippers Council (ESC), European association for forwarding, transport, logistics and customs services (CLECAT), International Road Union (IRU), and Technical University of Delft (TU Delft) as the established big players; ourselves Cross-border Research Association (CBRA) as the Task leader (and an enthusiastic lecturing body in supply chain security and trade facilitation); as well as the BMT Group, as the Work package 19 leader. We first started interaction with the entire Task 19.1 team during summer 2014, when the CORE-project had just been kicked off, and everything was still in it´s infancy.

Today, at the end of February 2016 – near two years into the project – we are about to launch the full scale production of the CORE education and training materials. We vision content to be produced in three parallel categories: CORE Flagship Handbook (CFH); Partner-specific materials; and Other education content. Content which is considered to be near-final can be published on-the-fly for example at CBRA´s web-portal, www.cross-border.org , where a new section is planned for the “CORE Education” (like the “CORE Observatory” which has been live since last autumn). Having just over two years left with the CORE-project, we are right on schedule to start the full production of education and training materials!

CORE Flagship Handbook (CFH) will be the main joint outcome of Task 19.1, thus we welcome INTERPOL, WCO, ESC, CLECAT, IRU, TU Delft and BMT to work closely with us in the production, review and piloting of the Handbook. In our current plans the Flagship Handbook has the following four sections, each section having multiple chapters (typically between two and six chapters per section):

  1. Introduction to CORE innovation agenda; including explaining key CORE themes and concepts; and frameworks and models.
  2. CORE outcomes, findings and results – written primarily in the context of the 16 CORE-Demonstrations.
  3. Interpretation of CORE results per key stakeholder group: customs, police, cargo owners, logistics sector, security sector and academics
  4. Future research and development roadmap – focusing on gaps and shortcomings; critical assessment on what works and what doesn’t by the end of CORE-project.

Partner specific materials typically fall into two sub-categories. First one is generic, introductory materials which would be of relevance to 1-2 stakeholder groups – for example Supply chain management 101 for police officers. Such materials can quite easily be developed within Task 19.1, using CORE supply chains and trade lanes as examples. At the same time, such basic education material would not be of relevance for supply chain companies, thus it should not be published in the CORE Flagship Handbook, CFH. Second sub-category is on detailed technical content, which again would be relevant to 1-2 stakeholder groups. An example could be technical review on risk management tools for the logistics sector.

Other education material may consist of the following content buckets, listed in a rough “simple to more complex” -order: Factsheets; Quizzes; Basic case studies; Comprehensive case studies; Videos and animations; Serious games, and so forth. It is still early days to decide what makes sense to develop – and for what we have adequate resources, skills and budgets. Maybe we will start with some simple factsheets, quizzes and basic case studies – this is still to be discussed among Task 19.1 partners.

Finally, the plans regarding the CORE Education web-portal are still in a preliminary stage. We could have a simple dropdown menu at www.cross-border.org , for example with the following selection options: Introductory materials; Technical sections; and Factsheets & quizzes. In the last category we could share first outcomes of Task 19.1 work. Here, just like in all other aspects of CORE Task 19.1, we welcome ideas and feedback from the Task 19.1 team, and from the whole CORE Consortium – and even beyond, from any interested stakeholders and potential future users of CORE Education materials!

In Lausanne on 29.2.2016 – CBRA Blog by Juha Hintsa

TRANSPORTATION SECURITY – Action Needed to Strengthen TSA’s Security Threat Assessment Process, GAO, 2013 (CORE1015)

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Summary: The GAO report is about measuring the performance of the Adjudication Centre that is a department within the Transportation Security Administration (TSA) responsible for administering background checks for people who need access to secure facilities unescorted. The centre issues the access credentials based on a through vetting of the applicant’s criminal history, immigration status, and connections to terrorist groups, among other checks. The report argues that the Adjunction Centre could improve the efficiency of the background checks – the individual security threat assessment – by improving its performance measurement system through better data and indicators. Although this GAO report focuses on a rather narrow topic, management of the background checking process, the report’s insights could benefit the CORE’s risk management cluster and those demonstrations that deal with access control matters. The report is available at: http://gao.gov/assets/660/656051.pdf

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Full review: This GAO document is closely related to the work the CORE’s risk cluster. The report describes problems the TSA’s Adjudication Centre faces when it manages the background checking process of the US-based transportation worker identification credentials (TWIC), hazardous materials endorsements (HME) and Aviation Worker (AV) authorization programs. Moreover, since access control is a central security solution in nearly all CORE demonstrators, the demonstrations might benefit from tips and guidance this report offers. At the final stages of the project, this GAO report might prove a useful document when the project consortium produces training materials on how to manage access control systems and how to administer background checks.

Cross-references:

  • Port Risk Management: Additional Federal Guidance Would Aid Ports in Disaster Planning and Recovery. GAO-07-412. Washington, D.C.: March 28, 2007.
  • Critical Infrastructure Protection: An Implementation Strategy Could Advance DHS’s Coordination of Resilience Efforts across Ports and Other Infrastructure. GAO-13-11. Washington, D.C.: October 25, 2012.

CORE1015

Additional keywords: Terrorism, background checks

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SUPPLY CHAIN SECURITY – CBP Needs to Conduct Regular Assessments of Its Cargo Targeting System, GAO, October 2012 (CORE1014)

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Summary: The US maritime security strategy uses advance cargo information to assess risk levels of US-bound maritime shipping containers. This GAO report reviews how the Automated Targeting System, a web-based computer program that calculates risk scores for the containers, support the US Customs and Border Protection’s (CBP) targeting efforts. The report argues that CBP could improve its targeting program by establishing sound procedures and criteria for assessing the performance of the targeting activity. This GAO report contains information about the US risk-based shipment targeting solution that benefit the CORE’s risk and IT clusters. The US-related demonstrations may also find the report’s information useful. The report is available at: http://gao.gov/assets/650/649695.pdf

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Full review: The risk targeting systems are part of governments’ supply chain security programs worldwide. The GAO reports gives unparalleled, detailed information about the principles that the US authorities follow to collect and analyse data about cargo movements that allow them to calculate risk scores for US-bound maritime shipping containers. The CORE’s risk cluster should pay attention to this information and learn how risk-based screening and examination of maritime shipping containers has been organized in the US, in the leading country of supply chain security. The report reveals useful information about IT infrastructure that support the risk targeting system, therefore providing a sound reference material for the CORE’s IT cluster. Project partners engaged in the CORE’s demonstrations – logistics operators, authorities and technology providers – benefit from the report’s description of the US automated targeting system (ATS) that play an important security role in the US-bound maritime trade and logistics.

Cross-references:

  • Supply Chain Security: Container Security Programs Have Matured, but Uncertainty Persists over the Future of 100 Percent Scanning. GAO-12-422T. Washington, D.C.: February 7, 2012.
  • Supply Chain Security: Feasibility and Cost-Benefit Analysis Would Assist DHS and Congress in Assessing and Implementing the Requirement to Scan 100 Percent of U.S.-Bound Containers. GAO-10-12. Washington, D.C.: October 30, 2009.
  • Supply Chain Security: CBP Has Made Progress in Assisting the Trade Industry in Implementing the New Importer Security Filing Requirements, but Some Challenges Remain. GAO-10-841. Washington, D.C.: September 10, 2010.

CORE1014

Additional keywords: Terrorism, automated targeting system (ATS), 24-hour rule, the importer security filing and additional carrier requirements (10 + 2 rule)

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IT-enabled Resilient, Seamless and Secure Global Supply Chains: Introduction, Overview and Research Topics, Lecture Notes in Computer Science, by Klievink, B., Zomer, G., 2015 (CORE2003)

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Summary: How does IT innovation contribute towards development of secure, resilient and integrated international supply chains? This is the question that Bram and Zomer seek to address by examining research agendas of a set of past and present European supply chain projects. In their research paper, these authors identify three main areas of innovation – technology, supply chain risk concepts and collaboration and supervision concepts – that lead the way towards higher uptake of new IT technologies and services in the global supply chains. The authors argue that developers of modern IT-enabled supply chains should pay more regard on non-technical challenges that often hinder adoption of modern IT solutions. The study also introduces and discusses five research papers that will be presented at the fourth Workshop on IT-enabled Resilient, Seamless and Secure Global Supply Chains, WITNESS 2015. The full paper will be available in public domain by fall 2016.

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Full review: The paper provides a comprehensive outlook on innovation agendas that present EU 7th framework supply chain projects follow. The study summarises CORE’s innovation goals and clarifies definitions and purposes of CORE key concepts such as the system-based supervision, supply chain resiliency and advanced data capture and sharing mechanisms. Therefore, the paper strengthens the conceptual basis of the CORE’s IT and risk management clusters. The CORE demonstrations will benefit from the paper indirectly if the IT and risk clusters refine the paper’s ideas and findings into applicable concepts that could be implemented in the demonstrations. The paper highlights three main areas of innovation that will likely improve security, resiliency and efficiency of the global supply in the future:

Technological innovation – The technological innovation focuses largely on IT-enabled capture and sharing of data among operators who are involved in end-to-end supply chains. Timely sharing of relevant and quality data is believed to support secure and efficient supply chain management because such data helps supply chain actors to detect faster logistics contingencies and disruptions and react to them. The higher data availability also supports use of modern sensor, track & trace and cargo screening technologies. For example, better information about cargo flows allow customs administrations to focus their screening activities on high-risk cargo.

Risk concepts – The data availability leads to higher visibility over the supply chain and empowers supply chain actors to regain control over cargo. The increased control helps the supply chain actors to detect faster to operational contingencies and disruptions.

Collaboration and supervision models – Risk-based approach to customs inspections is a departure from the 100% screening philosophy, under which every single shipment faces inspection. The modern risk-based approach disrupts less cross-border trade and commerce than the 100% screening because customs (and other border control agencies) select only a percentage of shipments, those that represent the highest risk, to inspection. Another new concept is system-based supervision, an approach that seeks to assess traders’ internal controls of customs compliance rather than conducting transaction-driven

Reference: Klievink, B., Zomer, G., 2015. IT-enabled Resilient, Seamless and Secure Global Supply Chains: Introduction, Overview and Research Topics, Lecture Notes in Computer Science (pp. 443-453)

CORE2003

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