COSO. Enterprise Risk Management — Integrated Framework – Executive Summary. Committee of Sponsoring Organizations of the Treadway Commission. September 2004. (CORE1106)

Summary: The Committee of Sponsoring Organizations of the Treadway Commission, COSO, defines Enterprise Risk Management, ERM, as a process, effected by an entity’s board of directors, management and other personnel, applied in strategy setting and across the enterprise, designed to identify potential events that may affect the entity, and manage risk to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives. The entity objectives are set forth in following four categories: (i) Strategic – high-level goals, aligned with and supporting its mission; (ii) Operations – effective and efficient use of its resources; (iii) Reporting – reliability of reporting; and (iv) Compliance – compliance with applicable laws and regulations. According to COSO, ERM enables management to effectively deal with uncertainty and associated risk and opportunity, enhancing the capacity to build value. Within the context of FP7-CORE project – and, supply chain security management in general – ERM can be seen as a useful approach particularly when it comes to aligning security risk appetite and strategy; to enhancing security risk response decisions; and to reducing security related operational surprises and losses. Some other ERM aspects such as seizing opportunities (“positive risks”) may not apply in supply chain security management context. One more interesting note, which could also be applied for supply chain security: everyone in an entity has some responsibility for ERM. This executive summary document is available for download at: http://www.coso.org/documents/coso_erm_executivesummary.pdf

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Full review:

Background: The first version of the “Internal Control – Integrated Framework” was issued by the Committee of Sponsoring Organizations of the Treadway Commission, COSO, in early 1990s, to help businesses and other entities assess and enhance their internal control systems. The change of the millennium saw heightened concern and focus on risk management, and it became clear that a need exists for a robust framework to effectively identify, assess, and manage risk. In 2001, COSO initiated a project, and engaged PricewaterhouseCoopers, to develop a framework that would be readily usable by managements to evaluate and improve their organizations’ enterprise risk management.

According to COSO (p.1), Enterprise Risk Management, ERM, encompasses:

  • Aligning risk appetite and strategy – Management considers the entity’s risk appetite in evaluating strategic alternatives, setting related objectives, and developing mechanisms to manage related risks.
  • Enhancing risk response decisions –Enterprise risk management provides the rigor to identify and select among alternative risk responses – risk avoidance, reduction, sharing, and acceptance.
  • Reducing operational surprises and losses – Entities gain enhanced capability to identify potential events and establish responses, reducing surprises and associated costs or losses.
  • Identifying and managing multiple and cross-enterprise risks – Every enterprise faces a myriad of risks affecting different parts of the organization, and enterprise risk management facilitates effective response to the interrelated impacts, and integrated responses to multiple risks.
  • Seizing opportunities – By considering a full range of potential events, management is positioned to identify and proactively realize opportunities.
  • Improving deployment of capital – Obtaining robust risk information allows management to effectively assess overall capital needs and enhance capital allocation.

COSO (pp.3-4) states that ERM consists of eight interrelated components, derived from the way management runs an enterprise and are integrated with the management process:

  • Internal Environment – The internal environment encompasses the tone of an organization, and sets the basis for how risk is viewed and addressed by an entity’s people, including risk management philosophy and risk appetite, integrity and ethical values, and the environment in which they operate.
  • Objective Setting – Objectives must exist before management can identify potential events affecting their achievement. Enterprise risk management ensures that management has in place a process to set objectives and that the chosen objectives support and align with the entity’s mission and are consistent with its risk appetite.
  • Event Identification – Internal and external events affecting achievement of an entity’s objectives must be identified, distinguishing between risks and opportunities. Opportunities are channeled back to management’s strategy or objective-setting processes.
  • Risk Assessment – Risks are analyzed, considering likelihood and impact, as a basis for determining how they should be managed. Risks are assessed on an inherent and a residual basis.
  • Risk Response – Management selects risk responses – avoiding, accepting, reducing, or sharing risk – developing a set of actions to align risks with the entity’s risk tolerances and risk appetite.
  • Control Activities – Policies and procedures are established and implemented to help ensure the risk responses are effectively carried out.
  • Information and Communication – Relevant information is identified, captured, and communicated in a form and timeframe that enable people to carry out their responsibilities. Effective communication also occurs in a broader sense, flowing down, across, and up the entity.
  • Monitoring – The entirety of enterprise risk management is monitored and modifications made as necessary. Monitoring is accomplished through ongoing management activities, separate evaluations, or both.

Lastly, as potential readers / users of this report, COSO suggests following: Board of Directors; Senior Management; Managers and other personnel; Regulators; Professional Organizations; and Educators.

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Supply chain security education materials

Blog-29.02.16FP7-CORE is the European flagship research and development project in supply chain security and trade facilitation, running from May 2014 to April 2018. In today´s CBRA Blog we focus on education and training material development – Work package 19, Task 19.1 – in the CORE-project.

The CORE Task 19.1 – Education and training materials development – has an impressive set of partners: INTERPOL, World Customs Organization (WCO), European Shippers Council (ESC), European association for forwarding, transport, logistics and customs services (CLECAT), International Road Union (IRU), and Technical University of Delft (TU Delft) as the established big players; ourselves Cross-border Research Association (CBRA) as the Task leader (and an enthusiastic lecturing body in supply chain security and trade facilitation); as well as the BMT Group, as the Work package 19 leader. We first started interaction with the entire Task 19.1 team during summer 2014, when the CORE-project had just been kicked off, and everything was still in it´s infancy.

Today, at the end of February 2016 – near two years into the project – we are about to launch the full scale production of the CORE education and training materials. We vision content to be produced in three parallel categories: CORE Flagship Handbook (CFH); Partner-specific materials; and Other education content. Content which is considered to be near-final can be published on-the-fly for example at CBRA´s web-portal, www.cross-border.org , where a new section is planned for the “CORE Education” (like the “CORE Observatory” which has been live since last autumn). Having just over two years left with the CORE-project, we are right on schedule to start the full production of education and training materials!

CORE Flagship Handbook (CFH) will be the main joint outcome of Task 19.1, thus we welcome INTERPOL, WCO, ESC, CLECAT, IRU, TU Delft and BMT to work closely with us in the production, review and piloting of the Handbook. In our current plans the Flagship Handbook has the following four sections, each section having multiple chapters (typically between two and six chapters per section):

  1. Introduction to CORE innovation agenda; including explaining key CORE themes and concepts; and frameworks and models.
  2. CORE outcomes, findings and results – written primarily in the context of the 16 CORE-Demonstrations.
  3. Interpretation of CORE results per key stakeholder group: customs, police, cargo owners, logistics sector, security sector and academics
  4. Future research and development roadmap – focusing on gaps and shortcomings; critical assessment on what works and what doesn’t by the end of CORE-project.

Partner specific materials typically fall into two sub-categories. First one is generic, introductory materials which would be of relevance to 1-2 stakeholder groups – for example Supply chain management 101 for police officers. Such materials can quite easily be developed within Task 19.1, using CORE supply chains and trade lanes as examples. At the same time, such basic education material would not be of relevance for supply chain companies, thus it should not be published in the CORE Flagship Handbook, CFH. Second sub-category is on detailed technical content, which again would be relevant to 1-2 stakeholder groups. An example could be technical review on risk management tools for the logistics sector.

Other education material may consist of the following content buckets, listed in a rough “simple to more complex” -order: Factsheets; Quizzes; Basic case studies; Comprehensive case studies; Videos and animations; Serious games, and so forth. It is still early days to decide what makes sense to develop – and for what we have adequate resources, skills and budgets. Maybe we will start with some simple factsheets, quizzes and basic case studies – this is still to be discussed among Task 19.1 partners.

Finally, the plans regarding the CORE Education web-portal are still in a preliminary stage. We could have a simple dropdown menu at www.cross-border.org , for example with the following selection options: Introductory materials; Technical sections; and Factsheets & quizzes. In the last category we could share first outcomes of Task 19.1 work. Here, just like in all other aspects of CORE Task 19.1, we welcome ideas and feedback from the Task 19.1 team, and from the whole CORE Consortium – and even beyond, from any interested stakeholders and potential future users of CORE Education materials!

In Lausanne on 29.2.2016 – CBRA Blog by Juha Hintsa

SUPPLY CHAIN SECURITY – U.S. Customs and Border Protection Has Enhanced Its Partnership with Import Trade Sectors, but Challenges Remain in Verifying Security Practices, GAO, April 2008 (CORE1011)

Summary: The GAO report discusses the progress the Customs and Border Protection (CPB), a component agency of the US Department of Homeland Security (DHS), has made since 2015 with its flagship business-private supply chain security program Customs-Trade Partnership Against Terrorism (C-TPAT). The report focuses on three main areas of the C-TPAT’s management and governance: (1) awarding benefits for the C-TPAT compliant companies, (2) validating the member companies’ security compliance and (3) addressing CBP’s staffing challenges that the increasing popularity of the C-TPAT program brings. The report recommends CPB to improve its C-TPAT validation processes and instruments and to establish performance criteria for assessing the program’s impact on supply chain security and trade facilitation. The C-TPAT program and this GAO report contain useful information for the CORE’s demonstrations that import goods into the US. Also the CORE’s risk cluster can learn about opportunities and challenges a voluntary, risk-based supply chain security entails. The report is available at http://www.gao.gov/assets/280/274773.pdf.

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Full review: This report contains information that is particularly useful for two CORE demonstrators that cover US imports. The first WP9 demonstration is about shipping automobile parts from the EU to the US via the port of Bremerhaven. In this demo, the General Motors (GM) is the importer. Because GM holds a C-TPAT certificate, most of the information this report offers about the status and challenges of the C-TPAT program must be of interest for the company and for its CORE demonstration. The same applies to the WP14 demonstration “FALACUS” that is about importing ceramic tiles from Italy to the US via the Port of La Spezia. The demonstration has to deal with the C-TPAT program, and therefore the demo partners’ might benefit from studying this GAO report. In addition to the demonstrations, this report might support the work of the CORE’s risk cluster because the document discusses in detail challenges and possibilities of a voluntary, risk-based supply chain security program, which builds on business-government collaboration.

Cross-references:

Supply Chain Security: Examinations of High-Risk Cargo at Foreign Seaports Have Increased, but Improved Data Collection and Performance Measures Are Needed. GAO-08-187. Washington, D.C.: January 25, 2008.

Maritime Security: The SAFE Port Act and Efforts to Secure Our Nation’s Seaports. GAO-08-86T. Washington, D.C.: October 4, 2007.

Maritime Security: Observations on Selected Aspects of the SAFE Port Act. GAO-07-754T. Washington, D.C.: April 26, 2007.

Combating Nuclear Smuggling: Additional Actions Needed to Ensure Adequate Testing of Next Generation Radiation Detection Equipment. GAO-07-1247T. Washington, D.C.: September 18, 2007.

Cargo Container Inspections: Preliminary Observations on the Status of Efforts to Improve the Automated Targeting System. GAO-06-591T. Washington, D.C.: March 30, 2006.

Additional keywords: Border security, customs-trade partnership against terrorism (C-TPAT), supply chain security, counter-terrorism

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SUPPLY CHAIN SECURITY – Examinations of High- Risk Cargo at Foreign Seaports Have Increased, but Improved Data Collection and Performance Measures Are Needed, GAO, January 2008 (CORE1010)

Summary: This report reviews the progress that the US Customs and Border Protection (CBP) has made with the Container Security Initiative (CSI) – a program for screening US-bound high-risk shipping containers in foreign ports with X-ray and radiation detection solutions – since the latest 2005 GAO review. The report discusses how the CBP’s CSI efforts have (1) contributed to the long-term, strategic planning on the US supply chain security, (2) strengthened CSI activities worldwide and (3) established means to evaluate performance of the CSI activities. The report recommends CBP to develop its data collection practices that are related to the CSI team performance and the host government’s inspections of the US-bound containers. This report provides relevant information for CORE demonstrations that deal with US-bound maritime logistics and commerce. Also the risk cluster might benefit from the descriptions of the US risk-based supply chain security scheme – Automated Targeting System (AST), 24-hour rule and the importer security filing 10+2 – that the report elaborates in detail. The report is available at http://www.gao.gov/new.items/d08187.pdf.

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Full review: This GAO report elaborates the status and challenges of the US Container Security Initiative, but it also provides a comprehensive outlook on the US maritime supply chain security. This information is likely to be relevant for the CORE’s demonstrations (WP9 and WP14) that deal with US-bound container traffic. The report is a good reference document for those CORE work packages that seek to describe the state-of-the-art of the global supply chain and that are producing relevant training material on supply chain security. The CORE’s risk and IT clusters benefit from the information the report offers on risk-based security solutions that use advance cargo information to calculate risk scores for US-bound shipments by the aid of automatic risk assessment algorithms.

Cross-references:

  • Preventing Nuclear Smuggling: DOE Has Made Limited Progress in Installing Radiation Detection Equipment at Highest Priority Foreign Seaports. GAO-05-375. Washington, D.C.: March 31, 2005.
  • Homeland Security: Process for Reporting Lessons Learned from Seaport Exercises Needs Further Attention. GAO-05-170. Washington, D.C.: January 14, 2005.
  • Port Security: Better Planning Needed to Develop and Operate Maritime Worker Identification Card Program. GAO-05-106. Washington, D.C.: December 10, 2004.
  • Maritime Security: Substantial Work Remains to Translate New Planning Requirements into Effective Port Security. GAO-04-838. Washington, D.C.: June 30, 2004.
  • Homeland Security: Summary of Challenges Faced in Targeting Oceangoing Cargo Containers for Inspection. GAO-04-557T. Washington, D.C.: March 31, 2004.
  • Container Security: Expansion of Key Customs Programs Will Require Greater Attention to Critical Success Factors. GAO-03-770. Washington, D.C.: July 25, 2003.

Additional keywords: Container Security Initiative (CSI), counter-terrorism, homeland security, maritime supply chain security

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SUPPLY CHAIN SECURITY – CBP Works with International Entities to Promote Global Customs Security Standards and Initiatives, but Challenges Remain, GAO, August 2008 (CORE1009)

Summary: This report discusses how the US Customs and Border Protection (CBP) has (1) contributed to international supply chain security standards and (2) promoted mutual recognition in the customs security area and (3) how the agency expects to implement the 100% scanning requirement of the containerized US-bound maritime cargo. The report provides a detailed outlook on the US customs supply chain security scheme, and it highlights challenges and problems that the US government faces in promoting its supply chain security strategy internationally. The development and the implementation of the World Customs Organization’s (WCO) SAFE Framework of Standards, a suite of best practices on customs security, is a central theme throughout this GAO report. Because of its broad scope, the customs-related supply chain security, this document contains information that is likely to be useful for all CORE work packages, and especially for those that involve customs administrations. The report is available at http://www.gao.gov/assets/280/279730.pdf.

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Full review: This document provides a detailed outlook on customs-centric supply chain security from the US government’s perspective. This unique view on the customs security is going to be useful for the CORE’s early work packages that seek to describe the state-of-the-art of the global supply chain security. The information is also useful for the CORE demonstrations, in which customs administrations are involved. In particular, the demonstrations (WP9 and WP14) that are about US-bound trade and logistics benefit from the detailed description of the customs security initiatives that the US government has introduced since the 9/11 tragedy.

Cross-references:

  • Supply Chain Security: Challenges to Scanning 100 Percent of U.S.-Bound Cargo Containers. GAO-08-533T. Washington, D.C.: June 12, 2008.
  • Supply Chain Security: Examinations of High-Risk Cargo at Foreign Seaports Have Increased, but Improved Data Collection and Performance Measures Are Needed. GAO-08-187. Washington, D.C.: January 25, 2008.
  • Maritime Security: The SAFE Port Act: Status and Implementation One Year Later. GAO-08-126T. Washington, D.C.: October 30, 2007.
  • Maritime Security: One Year Later: A Progress Report on the SAFE Port Act. GAO-08-171T. Washington, D.C.: October 16, 2007.
  • Maritime Security: The SAFE Port Act and Efforts to Secure Our Nation’s Seaports. GAO-08-86T. Washington, D.C.: October 4, 2007.
  • Combating Nuclear Smuggling: Additional Actions Needed to Ensure Adequate Testing of Next Generation Radiation Detection Equipment. GAO-07-1247T. Washington, D.C.: September 18, 2007.
  • Maritime Security: Observations on Selected Aspects of the SAFE Port Act. GAO-07-754T. April 26, 2007.
  • Customs Revenue: Customs and Border Protection Needs to Improve Workforce Planning and Accountability. GAO-07-529. Washington, D.C.: April 12, 2007.
  • Cargo Container Inspections: Preliminary Observations on the Status of Efforts to Improve the Automated Targeting System. GAO-06-591T. Washington, D.C.: March 30, 2006.
  • Combating Nuclear Smuggling: Efforts to Deploy Radiation Detection Equipment in the United States and in Other Countries. GAO-05-840T. Washington, D.C.: June 21, 2005.
  • Container Security: A Flexible Staffing Model and Minimum Equipment Requirements Would Improve Overseas Targeting and Inspection Efforts. GAO-05-557. Washington, D.C.: April 26, 2005.

Additional keywords: Mutual recognition, regulatory harmonization, 100% scanning legislation, SAFE framework of standards, World Customs Organizations, Authorized Economic Operators (AEO) programs, Customs-Trade Partnership against Terrorism

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AVIATION SECURITY – Federal Efforts to Secure U.S.-Bound Air Cargo Are in the Early Stages and Could Be Strengthened, GAO, April 2007 (CORE1008)

Summary: This GAO reports reviews the current state and future challenges of the Transportation Security Administration’s (TSA) and the Customs and Border Protection’s (CBP) efforts for enhanced security of foreign origin US-bound air cargo. The report also discusses how the Department of Homeland Security (DHS) has reached out to the air cargo industry and foreign authorities in order to strengthen the international air cargo security. The GAO report recommends that the DHS would establish a risk-based air cargo security strategy, improve interagency communication nationally, to step up compliance monitoring for the air cargo industry’s stakeholders and to assess the foreign authorities’ intent and capabilities to meet US expectations on the air cargo security that is the foundation for mutual recognition and international harmonization of regulatory frameworks on the air cargo security. This GAO report is going to be useful for the CORE risk and education cluster as well as for all the demonstrations that involve shipping of air cargo by air. The report is available at http://www.gao.gov/assets/600/590789.pdf.

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Full review: This GAO report provides a comprehensive picture of the air cargo security in the US, in a country that is no doubt the leading force in supply chain security in general, and in air cargo security in particular. All CORE work that is related to air transport might benefit from the insights and information this GAO report offers. The DHL demonstration, that involves transport of parts for military aircraft from the US to Spain, is the most obvious work detail in CORE that can directly benefit from this GAO report. In addition, the CORE’s risk cluster can use the description of the US approach to risk-based air cargo security as a starting point when designing the CORE-specific risk-based strategies. Given that the report is very detailed and informative, the CORE’s education cluster can benefit from the report’s analysis and learn from its conclusions.

Cross-references:

  • GAO, Aviation Security: Federal Coordination for Responding to In-flight Security Threats Has Matured, but Procedures Can Be Strengthened, (Washington, D.C.: July 31, 2007).
  • GAO, Aviation Security: Transportation Security Administration May Face Resource and other Challenges in Developing a System to Screen All Cargo Transported on Passenger Aircraft
  • GAO, Aviation Security: Federal Efforts to Secure U.S.-Bound Air Cargo Are in the Early Stages and Could Be Strengthened, GAO-07-660 (Washington, D.C.: April 2007).
  • GAO, Aviation Security: Progress Made in Systematic Planning to Guide Key Investment Decisions, but More Work Remains, GAO-07-448T (Washington, D.C.: February 13, 2007).

Additional keywords: Air cargo security, mutual recognition, regulatory harmonization, screening, advance cargo information, and counterterrorism

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Border Agency Cooperation, Part 3 of 3

The last blog in our three-part series on Border Agency Cooperation introduces a conceptual framework capturing the essential dimensions of Border Agency Coordination: three levels of collaboration, four areas of integration and four objects for sharing. We hope that the framework helps the customs and other border agency communities to see all levels of Border Agency Cooperation (BAC) so that they can move from isolated coexistence towards more active cooperation at the borders. Higher levels of cooperation are likely to translate into higher levels of trade facilitation, control over cross-border cargo flows and resource efficiency, simultaneously. Compared with the previous BAC Blog Part 2, this BAC Blog Part 3 intends to present a comprehensive framework surrounding BAC ambitions, plans, implementations and monitoring activities – while the previous BAC Bloc 2 focused purely on a set of 15 key BAC actions, grouped according to the main beneficiary groups. This final BAC Blog has been written by Dr. Toni Männistö of CBRA.

Let’s start by first presenting the BAC diagram: Conceptual framework on Border Agency Cooperation (source: Männistö, T., and Hintsa J., 2015; inspired by Polner, 2011 and by Institute of Policy Studies, 2008)

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Levels of cooperation

Intra-agency cooperation is about aligning goals and work within one organization, either horizontally between departments or vertically between headquarters and local branches, in particular border-crossing offices / stations. Ways to foster horizontal intra-agency cooperation include development of intranet networks, cross-training, inter-departmental rotation of staff, and establishment of joint task forces that tackle multifaceted challenges like transnational terrorism. Ideally, the vertical cooperation would be bi-directional: headquarters would define priorities and objectives and then communicate them to local branches. The branches would, reciprocally, send back status reports and suggest improvements to the general policies. Solving intra-agency cooperation lays a basis for broader cooperation: it’s hard for any organization to cooperate efficiently with external stakeholders if it struggles with internal problems. The logical first step in coordinated border management is therefore breaking departmental silos and building a culture of cooperation within boundaries of one organization.

Inter-agency cooperation, at the operational level, concerns relationships among a broad range of border agencies that play a role in controlling cross-border trade and travel. In many countries, primary agencies present at the borders include customs, border guards, immigration authorities and transport security agencies. However, also police organizations, health authorities, and phytosanitary and veterinary controllers, among others, take part in border management. According to a recent study, typical areas of customs- border guard inter-agency cooperation can include strategic planning, communication and information exchange, coordination of workflow of border crossing points, risk analysis, criminal investigations, joint operations, control outside border control points, mobile units, contingency/emergency, infrastructure and equipment sharing, and training and human resource management (CSD, 2011). Governmental inter-agency cooperation occurs between border control agencies and ministries and policy making bodies that are responsible for oversight and financing of border management activities.

International cooperation may take place locally at both sides of a border. One Stop Border Posts, OSBPs – border crossings managed jointly by two neighboring countries – are prime examples of such cooperation. One Stop Border Posts can involve various forms of collaboration: harmonization of documentation, shared maintenance of the infrastructure, joint or mutually recognized controls, exchange of data and information and common investments in infrastructure and so forth. Operational arrangements between the Norwegian, Finnish and Swedish customs illustrate advanced international cross-border cooperation that save time and money of border control authorities and trading companies. The cooperation builds on division of labor, where the national border authorities of each country are allowed to provide services and exercise legal powers of their home country and neighboring countries. For instance, when goods are exported from Norway, all paperwork related to both exports and imports may be attended by either Swedish, Finnish or Norwegian customs office (Norwegian Customs, 2011). At the political level, this requires international cooperation between authorities and policy makers in two or more countries. Operational cooperation (e.g., mutual recognition of controls or regional Single Window), often bringing tangible trade facilitation benefits, usually follows from political, supranational decisions (e.g., the WCO’s Revised Kyoto Convention and SAFE Framework of Standards).

Areas of integration

Technical integration often entails improving connectivity and interoperability of information and communication technology systems within and across organizations. Single Window solutions are typical outcomes of technical cooperation as they enable automatic exchange of electronic trade information among border control agencies. The UN Centre for Trade Facilitation and Electronic Business, UN/CEFACT, is an important international organization helping to build connectivity across countries and between business and governmental stakeholders. UN/CEFACT, for instance, develops and maintains globally recognized standards for EDI messages.

Operational integration is largely about coordination of inspection and auditing activities among border control agencies. Benefits of synchronized activities are evident: organizing necessary controls at one place and at the same time reduces delays and administrative burden that trading companies and travelers face at borders. A simple and powerful example of operational integration is coordination of opening hours and days of customs offices at the both sides of a border. Operational integration also covers provision of mutual administrative assistance, joint criminal investigations and prosecution, and sharing of customs intelligence and other information.

Legislative integration seeks to remove legal barriers and ambiguities that prevent border control agencies from exchanging information, sharing responsibilities or otherwise deepening their cooperation. Essentially, most forms of Border Agency Coordination require some degree of legislative harmonization and political commitment. For example, Article 8 of the WTO/TFA to the WTO Members requires that national authorities and agencies responsible for border controls and dealing with the importation, exportation and transit of goods must cooperate with one another and coordinate their activities in order to facilitate trade.

Institutional integration is about restructuring roles and responsibilities of border controls agencies. An example of a major restructuring is the annexing of US border control agencies – including the US Customs and Border Protection, Transportation Security Administration and Coast Guard – into the Department of Homeland Security, DHS, a body that took over the key governmental functions involved in the US non-military counter-terrorism efforts in the aftermaths of the September 11th, 2001, terrorist attacks.

Objects of sharing

Sharing of information – data, knowledge and intelligence – reduce duplicate work (e.g., sharing of audit findings), enable operational coordination (e.g., synchronized border controls) and facilitate development of common agenda for future border agency coordination. At the global level, the WCO’s Customs Enforcement Network CEN is an example of a trusted communication system for exchanging information and intelligence, especially seizure records, between customs officials worldwide. Another WCO initiative, the Globally Networked Customs, analyzes potential to further “rationalize, harmonize and standardize the secure and efficient exchange of information between WCO Members” (WCO 2015).

Resource sharing involves multi-agency joint investments in equipment, facilities, IT systems, databases, expertise and other common resources. The joint investment activities are likely to result in higher resource utilization and bulk purchasing discounts. For example, national and regional Single Window solutions are often outcomes of joint development and investment activities of various government agencies.

Sharing of work is mostly about rationalization of overlapping border control activities, controls and formalities. If two border control agencies, for instance, agree to recognize each other’s controls, there is no need to control the same goods more than once. Combining forces to investigate and prosecute crime also often help border control agencies to use their limited resources more efficiently.

Sharing of responsibilities is about coordinating and streamlining administrative and control tasks among border control agencies. Norway, again, sets a good example of sharing the responsibilities. The Norwegian customs represents all other border control agencies – except the veterinary office – at the frontier. Customs officers are responsible for routine border formalities, and they summon representatives of other border control agencies as and when the officers need assistance. Internationally, the Norwegian customs cooperates closely with Swedish and Finnish border control authorities at the Northern Scandinavian border posts. Bilateral agreements between its neighbors allow Norwegian customs officers authority to perform most customs checks and formalities for and on behalf of their Swedish and Finnish colleagues. The coordination decreases border-crossing times and lowers administrative costs for trading companies and the border control agencies in the three countries.

This concludes now our three-part series on Border Agency Cooperation. In Part 1, we shared an illustrative worst case example on how complex, slow and expensive a cross-border supply chain execution comes when no cooperation takes place between relevant government agencies, neither nationally nor internationally. In Part 2, we presented a conceptual BAC model with 15 key actions to improve the degree of cooperation in a given country or region – for the direct benefit of supply chain companies, or government agencies, or both. And in this Part 3, we finally presented our comprehensive BAC framework, which hopefully helps government policy makers and border agencies to design, implement and monitor their future BAC programs and initiatives in an effective and transparent manner. Toni Männistö and Juha Hintsa.

Bibliography:

Center for the Study of Democracy (CSD), 2011. “Better Management of EU Borders through Cooperation”, Study to Identify Best Practices on the Cooperation Between Border Guards and Customs Administrations Working at the External Borders of the EU.

Institute of Policy Studies 2008, Better connected services for Kiwis: a discussion document for managers and front-line staff on better joining up the horizontal and vertical, Institute of Policy Studies, Wellington, NZ.

Männistö, T., and Hintsa J., “Theory of Border Agency Cooperation”, CBRA working paper 2015, Lausanne, Switzerland.

Norwegian Customs, 2011. Case Study on Border Agency Cooperation Submitted by Norway for the November Symposium.

Polner, M. (2011). Coordinated border management: from theory to practice. World Customs Journal, 5(2), 49-61.

United Nations Conference on Trade and Development (UNCTAD), 2011 Border Agency Coordination”, UNCTAD Trust Fund for Trade Facilitation Negotiations Technical Note No. 14.

MARITIME SECURITY – DHS Could Benefit from Tracking Progress in Implementing the Small Vessel Security Strategy, GAO, October 2013 (CORE1016)

Summary: This GAO report reviews current activities the Department of Homeland Security, its component agencies and its stakeholders are doing to protect the US-centric seaborne trade and logistics from threats arising from small vessels. The report argues that the small vessels pose two “great threats” to the US maritime system: (1) explosive-laden small vessels can be used to ram into maritime structures or (2) the small vessels can be used as vehicles for transporting tools, weapons and tools for terrorism into the US. The GAO report highlights that DHS has its Small Vessel Security Strategy (SVSS), but the organization is not monitoring the progress its component agencies are doing in meeting its objectives. This report focuses mainly on security initiatives that affect navigation of small vessels at the US territorial waters and ports and operations of the US coastal guards and customs. Although US-based maritime logistics operations benefit from the increased security the small vessel security initiatives likely bring, they can continue their business as usual. Therefore, the CORE’s early work packages can use this report’s information to define the context of the global supply chain security, the CORE demonstrations do not need much attention to the small vessel security initiatives or this GAO report. The report is available at: http://gao.gov/assets/660/658703.pdf

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Full review: This report provides interesting background information about the US government’s efforts to secure their domestic maritime logistics and transportation from the threat of small vessels that navigate largely anonymously and unregulated. The document might be useful for the CORE early work packages that describe the context of the global supply chain security. It is however unlikely that the demonstrators would need to pay much attention to the US small vessel security initiatives because the legal requirements of the initiatives do not affect the operations of large commercial vessels, which carry most of the world’s seaborne cargo. Of course the small vessel security initiatives also affect the way the component agencies of DHS operate, but because CORE does not involve these agencies directly, in CORE, there is no need to put much effort on understanding technicalities of the small vessel security initiatives. Finally, the CORE’s clusters on education and training as well as risk management might anyhow consider the information of this GAO report relevant.

Cross-references:

  • Critical Infrastructure Protection: An Implementation Strategy Could Advance DHS’s Coordination of Resilience Efforts across Ports and Other Infrastructure. GAO-13-11. Washington, D.C.: October 25, 2012.
  • Supply Chain Security: CBP Needs to Conduct Regular Assessments of Its Cargo Targeting System. GAO-13-9. Washington, D.C.: October 25, 2012.
  • Maritime Security: Progress Made but Further Actions Needed to Secure the Maritime Energy Supply. GAO-11-883T. Washington, D.C.: August 24, 2011.
  • Supply Chain Security: Feasibility and Cost-Benefit Analysis Would Assist DHS and Congress in Assessing and Implementing the Requirement to Scan 100 Percent of U.S.-Bound Containers. GAO-10-12. Washington, D.C.: October 30, 2009.

CORE1016

Additional keywords: Maritime security, small vessel security, terrorism, smuggling

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TRANSPORTATION SECURITY – Action Needed to Strengthen TSA’s Security Threat Assessment Process, GAO, 2013 (CORE1015)

Summary: The GAO report is about measuring the performance of the Adjudication Centre that is a department within the Transportation Security Administration (TSA) responsible for administering background checks for people who need access to secure facilities unescorted. The centre issues the access credentials based on a through vetting of the applicant’s criminal history, immigration status, and connections to terrorist groups, among other checks. The report argues that the Adjunction Centre could improve the efficiency of the background checks – the individual security threat assessment – by improving its performance measurement system through better data and indicators. Although this GAO report focuses on a rather narrow topic, management of the background checking process, the report’s insights could benefit the CORE’s risk management cluster and those demonstrations that deal with access control matters. The report is available at: http://gao.gov/assets/660/656051.pdf

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Full review: This GAO document is closely related to the work the CORE’s risk cluster. The report describes problems the TSA’s Adjudication Centre faces when it manages the background checking process of the US-based transportation worker identification credentials (TWIC), hazardous materials endorsements (HME) and Aviation Worker (AV) authorization programs. Moreover, since access control is a central security solution in nearly all CORE demonstrators, the demonstrations might benefit from tips and guidance this report offers. At the final stages of the project, this GAO report might prove a useful document when the project consortium produces training materials on how to manage access control systems and how to administer background checks.

Cross-references:

  • Port Risk Management: Additional Federal Guidance Would Aid Ports in Disaster Planning and Recovery. GAO-07-412. Washington, D.C.: March 28, 2007.
  • Critical Infrastructure Protection: An Implementation Strategy Could Advance DHS’s Coordination of Resilience Efforts across Ports and Other Infrastructure. GAO-13-11. Washington, D.C.: October 25, 2012.

CORE1015

Additional keywords: Terrorism, background checks

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SUPPLY CHAIN SECURITY – CBP Needs to Conduct Regular Assessments of Its Cargo Targeting System, GAO, October 2012 (CORE1014)

Summary: The US maritime security strategy uses advance cargo information to assess risk levels of US-bound maritime shipping containers. This GAO report reviews how the Automated Targeting System, a web-based computer program that calculates risk scores for the containers, support the US Customs and Border Protection’s (CBP) targeting efforts. The report argues that CBP could improve its targeting program by establishing sound procedures and criteria for assessing the performance of the targeting activity. This GAO report contains information about the US risk-based shipment targeting solution that benefit the CORE’s risk and IT clusters. The US-related demonstrations may also find the report’s information useful. The report is available at: http://gao.gov/assets/650/649695.pdf

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Full review: The risk targeting systems are part of governments’ supply chain security programs worldwide. The GAO reports gives unparalleled, detailed information about the principles that the US authorities follow to collect and analyse data about cargo movements that allow them to calculate risk scores for US-bound maritime shipping containers. The CORE’s risk cluster should pay attention to this information and learn how risk-based screening and examination of maritime shipping containers has been organized in the US, in the leading country of supply chain security. The report reveals useful information about IT infrastructure that support the risk targeting system, therefore providing a sound reference material for the CORE’s IT cluster. Project partners engaged in the CORE’s demonstrations – logistics operators, authorities and technology providers – benefit from the report’s description of the US automated targeting system (ATS) that play an important security role in the US-bound maritime trade and logistics.

Cross-references:

  • Supply Chain Security: Container Security Programs Have Matured, but Uncertainty Persists over the Future of 100 Percent Scanning. GAO-12-422T. Washington, D.C.: February 7, 2012.
  • Supply Chain Security: Feasibility and Cost-Benefit Analysis Would Assist DHS and Congress in Assessing and Implementing the Requirement to Scan 100 Percent of U.S.-Bound Containers. GAO-10-12. Washington, D.C.: October 30, 2009.
  • Supply Chain Security: CBP Has Made Progress in Assisting the Trade Industry in Implementing the New Importer Security Filing Requirements, but Some Challenges Remain. GAO-10-841. Washington, D.C.: September 10, 2010.

CORE1014

Additional keywords: Terrorism, automated targeting system (ATS), 24-hour rule, the importer security filing and additional carrier requirements (10 + 2 rule)

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