Warehouse keeper - Cross-border Research Association

First results from the WCO Cancun AEO benefit survey

June 8, 2016/0 Comments/in Academic, All transport modes, Analytic, Authorized Economic Operator, Blog, CBRA, Customs, Exporter, Express courier, Freight forwarder, Global, Importer, Known Consignor, Mail operator, Manufacturer, Mutual Recognition Agreement, Other-cluster, Regulated Agent, Risk-cluster, Shipper, Supply chain security, Tax evasion, Trafficking, Transport carrier, Transport security agency, Trusted Trader, Uncategorized, Warehouse keeper, WCO, WCO, WP19 /by Vladlen Tsikolenko

In today’s CBRA Blog we provide a sneak preview of the outcomes of the AEO Benefit survey carried out by CBRA research team at the 3^rd Global WCO AEO Conference, in Cancun, Mexico, 11-13 May 2016.

We keep today’s Blog very simple. First, we would like to introduce a new test-categorization of Customs granted AEO benefits, with the following five groups:

More streamlined / simplified Customs (and related) procedures
Less frequent interventions by the Customs administration
Increased priority over non-AEO companies (“getting to the front of the queue”)
Increased (positive) attention by the Customs administration
Increased number of other privileges granted by the customs administration

And second, we list the AEO benefits from our survey (only question 2 in the survey form, which focuses explicitly on Customs granted benefits to the supply chain companies, and not benefits for Customs themselves, or any kind of “side benefits” for the companies) under each of the five categories. The order of the benefits per category is based on the survey outcomes, i.e. the first bullet point benefit was the most common one in the survey, followed by the second bullet and so forth. Please note that there are no ranking indications between the five groups, neither when it comes to the groups per se, nor to the individual benefits – these will be included in our academic publications, bit later this year…

Group 1. More streamlined / simplified Customs (and related) procedures

Enjoying increased paperless processing of import/export shipments
Enjoying an access to / pre-qualification with various simplified customs procedures
Enjoying having a reduced number of data elements in the (final) declaration
Enjoying having entry/exit summary declarations with reduced data sets
Enjoying easier access to other governmental certification in the supply chain (e.g. in aviation security)

Group 2. Less frequent interventions by the Customs administration

Enjoying minimum number of cargo security inspections
Enjoying the option of audit-based / account-based controls (versus only transaction-based controls)
Enjoying access to self-audit or reduced audit programs

Group 3. Increased priority over non-AEO companies (“getting to the front of the queue”)

Enjoying priority use of non-intrusive inspection techniques when examination is required
Enjoying a priority status in Customs processing during a period of elevated threat conditions
Enjoying priority response to requests for ruling from Customs
Enjoying expedited processes to resolve post-entry or post-clearance inquiries
Enjoying priority treatment of consignments if selected for control
Enjoying preferential treatment at border crossings in post-disaster/post-attack situations
Enjoying a priority status in exporting to affected countries after a security incident

Group 4. Increased (positive) attention by the Customs administration

Privilege to deal with designated Customs contact points / assistance by Customs supply chain security experts
Privilege to receive training provided by Customs experts
Privilege to be notified of the intention to release goods prior to their arrival (“pre-clearance”)
Enjoying special treatment in some non-criminal legal cases
Privilege to exploit “extended Customs office opening hours”, during high peak / congestion times

Group 5. Increased number of other privileges granted by the Customs administration

Enjoying from tax privileges, such as speedier tax refunds and compensation
Enjoying the option to manage clearance formalities, inspections etc. at the business site
Enjoying from financial guarantee waivers, reductions or rebates
Privilege to self-manage the bonded warehouses
Enjoying tangible benefits due to mutual recognition agreements / arrangements (MRAs) with 3rd countries
Privilege to choose the place of controls (if selected for control)
Enjoying reductions on some Customs fees or charges
Privilege to conduct self-assessments when Customs automated systems are not functioning

And that’s about it! Please be reminded again that this CBRA Blog is just a first scratch on the surface to start publishing results from the WCO Cancun 2016 AEO conference… And by the way, we are also working to publish the results from the WCO Madrid 2014 AEO conference, as we have been waiting to publish the full results of the both conferences in a parallel manner / in a same paper. In the meanwhile, please email us any feedback, ideas and/or criticism regarding this Blog!

In Lausanne, 8 June 2016, CBRA Blog Dr. Juha Hintsa

PS. Our earlier Blog with all the WCO Cancun 2016 AEO survey questions can be read at: https://www.cross-border.org/2016/05/08/aeo-benefits-or-no-benefits-thats-the/

PPS. Related literature by the Cross-border Research Association team and key partners:

Most of these papers are available for download at ResearchGate, https://www.researchgate.net/profile/Juha_Hintsa/publications . And all of them can be naturally requested by email ( cbra@cross-border.org )

Hintsa, J., Mohanty, S., Rudzitis, N., Fossen, C. and Heijmann, F. (2014), “The role and value of customs administrations in minimization of socio-economic negative impacts related to illicit import flows in freight logistics systems- three preliminary cases in Europe – FP7-CORE”, Proceedings of the 9th WCO PICARD Conference, September 17-19, 2014, Puebla.

Hintsa, J. (2013), AEO – MRA Study for RTC- Thailand Europe Cooperation TEC-II, PDSC: Implementation of international standards on Supply Chain Security leading to a secure Trade Environment and to increased Trade Facilitation (Activity Code : TRA 4), Final Report, Bangkok.

Urciuoli, L. and Ekwall, D. (2012), “Possible impacts of supply chain security certifications on efficiency – a survey study about the possible impacts of AEO security certifications on supply chain efficiency”, Proceedings of Nofoma Conference, June 6-8, 2012, Naantali.

Hintsa, J., Männistö, T., Hameri, A.P., Thibedeau, C., Sahlstedt, J., Tsikolenko, V., Finger, M. and Granqvist, M. (2011), Customs Risk Management (CRiM): A Survey of 24 WCO Member Administrations, Study for World Customs Organization (WCO), February 28, 2011, Lausanne

Hintsa, J., Hameri, A.P., Männistö, T., Lazarescu, M., Ahokas, J. and Holmström, J. (2010), ”Conceptual model for measuring benefits of security in global supply chains”, Proceedings of the the 3rd International Conference on Transportation and Logistics (T-LOG), September 6-8, 2010, Fukuoka City.

Hintsa, J., Ahokas, J., Männistö, T. and Sahlstedt, J. (2010), “CEN supply chain security (SCS) feasibility study”, CEN/TC 379 Supply Chain Security, Final report, January 15, 2010

Gutiérrez, X., Hintsa, J., Wieser, P. and Hameri, A.P. (2007), “Voluntary supply chain security program impacts: an empirical study with BASC member companies”, World Customs Journal, Vol. 1 No. 2, pp.31-48.

Gutierrez, X. and Hintsa, J. (2006), “Voluntary supply chain security programs: a systematic comparison”, Proceedings of the International Conference on Information Systems, Logistics and Supply Chain (ILS), May 15-17, 2006, Lyon.

AEO benefits, or, no benefits, that’s the?

May 8, 2016/0 Comments/in Academic, All transport modes, Analytic, Authorized Economic Operator, Blog, CBRA, Customs, Exporter, Express courier, Freight forwarder, Global, Importer, ISO28000, Known Consignor, Mail operator, Manufacturer, Mutual Recognition Agreement, Other-cluster, Regulated Agent, Retailer, Risk-cluster, Scientific, Shipper, Supply chain security, TAPA, Tax evasion, Trade facilitation, Trafficking, Transport carrier, Trusted Trader, Warehouse keeper, WCO, WCO, WP19 /by Vladlen Tsikolenko

“To be, or not be – that is the question”, was Prince Hamlet wondering already some 412 years ago. 400 years later, the CBRA research team started to raise the question of “AEO benefits, or no AEO benefits – that is the ?”…

Around year 2004, we first started to study the emerging AEO-types of programs in Europe and globally, working intensively with multinational companies (clothing, cigarettes, machinery etc.), and with multiple governments. Initially, we reviewed any data available from C-TPAT, StairSec, BASC and TAPA programs, and later we concentrated on EU AEO and all other AEO programs across the globe. After 12 years of research our intention is to publish an academic journal paper summarizing all the knowledge from the literature as well as from our own research on AEO benefits for Customs administrations and for supply chain companies – focusing on the tangible, realized benefits, instead of “paper tiger / lip service” types of benefit checklists.

As the last step of data collection, we are now launching the study: “Customs Supply Chain Security Programs (AEO, C-TPAT etc.) – Survey on Supply Chain and Government Benefits – WCO 3rd Global AEO Conference, Cancun, Mexico, 11-13 May 2016 – Research project by CBRA, ZLC, UCR, HEC UNIL and FP7-CORE”. This survey is a direct follow-up with the one CBRA did in the 2^nd Global AEO Conference in Madrid two years ago. Ms. Susana Wong Chan from the University of Costa Rica and Cross-border Research Association is presenting the survey in Cancun next week, and collecting as many replies as possible, in person during the conference (and by email after).

We have three main questions in the Cancun AEO survey, each one with multiple sub-questions (all questions are presented with a five-point Likert scale, plus one option for “cannot say”):

Question for Customs administrations, supply chain companies, and all other experts in cross-border supply chains and Customs supply chain security programs: How often are the supply chain security program certified companies in your country benefiting from the following Customs granted incentives?
Question for Customs administrations only: What are the benefits for the Customs administration in your country arising from the supply chain security program?
Question for supply chain companies only: What are the additional benefits for the supply chain companies in your country, arising from the supply chain security program participations / certifications?

The full list of questions and sub-questions is shared at the end of this blog. In addition, you can download the questionnaire in word-format, in English and in Spanish, at: https://www.cross-border.org/downloads/

Why don’t (near) perfect AEO benefit -papers exist yet in the literature? One would think that the topic attracts lots of academics to carry out such research, and to publish their exciting findings, rather sooner than later… Well, it is quite challenging topic to study: where is the objective, non-biased data located, and how do you get access to it? How to deal with all the politics linked to the topic, as maybe many countries would like to be perceived as “leading edge AEO program holders, with a set of fantastic, innovative benefits delivered to the trade and logistics…”? How to differentiate between all the AEO marketing materials and incentive promises from what is actually implemented on the ground, for the real benefit of supply chain companies; and so forth..? To expand on these thoughts, one could revisit our article on the WCO News No 74 of June 2014. The table on page 45 includes a row on challenges and peculiarities with different categories of possible AEO benefits, sharing following observations and notes:

As some of the Customs granted benefits existed in many countries before the AEO era, companies which have enjoyed “such pre-AEO benefits” may fear a potential reduction in existing trade facilitation measures – instead of the introduction of truly new benefits.
Due to the dynamics in the cross-border flow of goods, outcomes might vary considerably over time – ‘seeing is believing’; in particular, the benefits linked to ‘elevated threat’ and ‘post-incident recovery’, may appear quite theoretical until such situations actually emerge (and the benefits materialize – or, not).
Some could also consider that the AEO system may become a technical trade barrier – the ´become an AEO or die´ scenario.
Some might think that an AEO program deters crime, as criminals would rather choose an easy target (i.e. a non-AEO target), for example in the case of warehouse theft; and, alternatively, other might think that an AEO program attracts criminals, as they know there are likely to be fewer Customs interventions – the smuggling of narcotics, for example.

Dear CBRA Blog reader: although this is very challenging research topic, and one should not dream of reaching “one ultimate truth out there” – we kindly ask that if you are in Cancun 11-13 May for the 3^rd Global AEO Conference, please take 10 minutes to reply the questionnaire..! Next to the good vibrations gained from participation in this highly important study, you will join a lucky drawing of a nice Costa Rican souvenir! In Lausanne, 9 May 2016, Juha Hintsa.

PS. List of benefit survey questions, for the CBRA Blog readers:

Customs Supply Chain Security Programs (AEO, C-TPAT etc.) – Survey on Supply Chain and Government Benefits – WCO 3rd Global AEO Conference, Cancun, Mexico, 11-13 May 2016 – Research project by CBRA, ZLC, UCR, HEC UNIL and FP7-CORE

Question for Customs administrations, supply chain companies, and all other experts in cross-border supply chains and Customs supply chain security programs: How often are the supply chain security program (AEO, C-TPAT etc.) certified companies in your country benefiting from the following Customs granted incentives?

Use the following scale: Very frequently – Frequently – Occasionally – Rarely – Never / Not applicable in our country (or, this is nothing specific for certified companies) – Cannot say

Are companies submitting entry/exit summary declarations with reduced data sets?
Are companies benefiting from reduced number of data elements in their final declaration?
Are companies benefiting from increased paperless processing of import/export shipments?
Are companies offered the option of audit-based / account-based controls (versus only transaction-based controls)?
Are companies having access to / pre-qualification with various simplified customs procedures?
Are companies self-managing their bonded warehouses?
Are companies benefiting from tax privileges, such as speedier tax refunds and compensation?
Are companies benefiting from financial guarantee waivers, reductions or rebates?
Are companies benefiting from reduction of any Customs fees or charges?
Are companies benefiting from access to self-audit or reduced audit programs?
Are companies allowed to conduct self-assessments when Customs automated systems are not functioning?
Are companies benefiting from designated Customs contact points / assistance by Customs supply chain security experts?
Are companies benefiting from training provided by Customs experts?
Are companies enjoying easier access to other governmental certification in the supply chain, e.g. in aviation security?
Are companies benefiting from the option to manage clearance formalities, inspections etc. at the business site?
Are companies benefiting from a minimum number of cargo security inspections?
Are companies being notified of the intention to release goods prior to their arrival? (“pre-clearance”)
Are companies benefiting from “extended Customs office opening hours”, during high peak / congestion times?
Are companies benefiting from choice of place of controls, if selected for control?
Are companies benefiting from priority treatment of consignments if selected for control?
Are companies benefiting from priority use of non-intrusive inspection techniques when examination is required?
Are companies guaranteed a priority Customs processing during a period of elevated threat conditions?
Are companies guaranteed preferential treatment at border crossings in post-disaster/post-attack situations?
Are companies guaranteed a priority in exporting to affected countries after a security incident?
Are companies benefiting from expedited processes to resolve post-entry or post-clearance inquiries?
Are companies benefiting from priority response to requests for ruling from Customs?
Are companies benefiting from privileges in any kind of non-criminal legal cases?
Are companies enjoying tangible benefits due to mutual recognition agreements / arrangements (MRAs) with 3rd countries?

Question for Customs administrations only: What are the benefits for the Customs administration in your country arising from the supply chain security program (AEO, C-TPAT etc.)?

Use the following scale: Strongly Agree – Agree – Neither Agree nor Disagree – Disagree – Strongly Disagree – Cannot say

Better overall allocation of governmental resources
Improved indirect tax revenue collection
Improved prevention of trafficking and illicit trade
Improved detection and/or seizures in trafficking and illicit trade
Improved prosecution to judgements -ratio (= higher percentage of successful prosecutions)
Increased confiscations of criminal assets and/or proceeds of crime
Improved collaboration with supply chain companies
Improved collaboration with other national government agencies
Improved international collaboration with Customs administrations in other countries

Question for supply chain companies only: What are the additional benefits for the supply chain companies in your country, arising from the supply chain security program participations / certifications (AEO, C-TPAT etc.)?

Use the following scale: Strongly Agree – Agree – Neither Agree nor Disagree – Disagree – Strongly Disagree – Cannot say

Improved customer service
Improved customs loyalty
Increased market share/ gaining more new customers
Improved security commitment of employees
Improved company image and credibility
Reduced overall vulnerability of the supply chain
Improved supply chain resiliency
Reduced cargo theft incidents
Reduced tax fraud incidents
Reduced illicit trade / trafficking incidents
Reduced insurance fees
Improved inventory management
Fewer delayed cross-border shipments
Reduced lead time variability in the cross-border supply chain

PPS. Related literature by the Cross-border Research Association team and key partners:

Most of these papers are available for download at ResearchGate, https://www.researchgate.net/profile/Juha_Hintsa/publications . And all of them can be naturally requested by email ( cbra@cross-border.org )

Hintsa, J., Mohanty, S., Rudzitis, N., Fossen, C. and Heijmann, F. (2014), “The role and value of customs administrations in minimization of socio-economic negative impacts related to illicit import flows in freight logistics systems- three preliminary cases in Europe – FP7-CORE”, Proceedings of the 9th WCO PICARD Conference, September 17-19, 2014, Puebla.

Hintsa, J. (2013), AEO – MRA Study for RTC- Thailand Europe Cooperation TEC-II, PDSC: Implementation of international standards on Supply Chain Security leading to a secure Trade Environment and to increased Trade Facilitation (Activity Code : TRA 4), Final Report, Bangkok.

Urciuoli, L. and Ekwall, D. (2012), “Possible impacts of supply chain security certifications on efficiency – a survey study about the possible impacts of AEO security certifications on supply chain efficiency”, Proceedings of Nofoma Conference, June 6-8, 2012, Naantali.

Hintsa, J., Männistö, T., Hameri, A.P., Thibedeau, C., Sahlstedt, J., Tsikolenko, V., Finger, M. and Granqvist, M. (2011), Customs Risk Management (CRiM): A Survey of 24 WCO Member Administrations, Study for World Customs Organization (WCO), February 28, 2011, Lausanne

Hintsa, J., Hameri, A.P., Männistö, T., Lazarescu, M., Ahokas, J. and Holmström, J. (2010), ”Conceptual model for measuring benefits of security in global supply chains”, Proceedings of the the 3rd International Conference on Transportation and Logistics (T-LOG), September 6-8, 2010, Fukuoka City.

Hintsa, J., Ahokas, J., Männistö, T. and Sahlstedt, J. (2010), “CEN supply chain security (SCS) feasibility study”, CEN/TC 379 Supply Chain Security, Final report, January 15, 2010

Three calls for journal and conference papers

April 21, 2016/0 Comments/in Academic, All transport modes, Authorized Economic Operator, Blog, CBRA, Coordinated border management, Customs, Cybersecurity, Environmental agency, Exporter, Express courier, Freight forwarder, Global, Importer, ISO28000, Known Consignor, Mail operator, Manufacturer, Mutual Recognition Agreement, Other-cluster, Phytosanitary agency, Police, Regulated Agent, Retailer, Risk-cluster, Scientific, Shipper, Supply chain security, TAPA, Trade facilitation, Transport carrier, Transport security agency, Trusted Trader, Warehouse keeper, WCO, WCO, WP19 /by Vladlen Tsikolenko

This CBRA Blog advertises three important calls for papers in 2016: Special Issue for Journal of Transportation Security (to be published in 2017); the 11^th WCO Customs-Academia PICARD Conference (Sep.2016); and the 7^th European Intelligence and Security Informatics Conference (Aug.2016).

1. Journal of Transportation Security, Special Issue: Enhancing supply chain security through government-to-government and government-to-business partnerships and collaboration

Journal of Transportation Security (JTRS): The 9/11 terrorist attacks and the subsequent events have compelled stakeholders to understand transport security as more than a single element of the global networks that move people and goods. Once a routine component of modern transportation, security now represents a vital necessity and an urgent national priority. The Journal of Transportation Security probes the relevant aspects of many critical areas of study, including supply chain and logistics; information technology; public policy; international business; political science; engineering; transportation; economics; and counterterrorism, among others. This journal is the first to take a global, apolitical, and in-depth multidisciplinary look at the field. The mission of the journal is to disseminate new research, thought, and analysis for teachers, researchers, policy makers and practitioners around the world who view transportation security as a critical element in the post 9/11 world.

Partnerships and collaboration play a crucial role in the fight against crime in the global supply chains. Investments in traditional security areas such as physical security, personnel security, and IT security no longer suffice. Both government and business actors should extend their security efforts beyond their organizational boundaries, by fostering relationships with each other. Further government-to-government and government-to-business collaboration has a great potential to improve security of the supply chain and regulatory compliance of the trading community, while facilitating trade and logistics for the legitimate, security aware companies. The scope of collaboration covers a broad range of activities, including sharing of information and data; investing in common resource pools and sharing resources; and agreeing on optimum protocols for conducting inspections and audits in the supply chains. Enhancing the information exchange, for example, would help governments and companies to prevent and detect security breaches in supply chains and to recover faster once the breaches happen. In principle, both government and business actors share a common goal of mitigating crime in the global supply chains. Priorities and procedures, however, differ markedly between various business actors (e.g., shippers, carriers, freight forwarders) and government agencies (e.g., customs, police and transport security authorities).

Call for abstracts for the JTRS Special issue is open until 30 September 2016, please visit: www.springer.com …

(CBRA / Dr. Juha Hintsa is the lead guest editor for this special issue; and abstract review panel consists of multiple experts in FP7-CORE project).

2. The 11th Annual WCO Picard Conference – Manila, Philippines – 27-29 September 2016

The World Customs Organization and the Philippine Bureau of Customs are pleased to announce the 11th annual WCO Picard Conference. You are invited to submit your research for presentation at the conference. Papers should focus on Customs or, more globally, the regulation, dynamics, and practices of international trade. Although not required, writers could consider submitting research on the following topics: Digital Customs; security; taxation and other revenue matters; and illicit trade.

Call for papers is open until 15 June 2016, please visit: www.wcoomd.org…

(CBRA / Dr. Juha Hintsa is part of the Scientific Board for the conference; and he also belongs to the PICARD Advisory Group).

3. The 7^th European Intelligence and Security Informatics Conference (EISIC) – Uppsala, Sweden – 17-19 August 2016

Intelligence and Security Informatics (ISI) research is an interdisciplinary field of research that focuses on the development, use, and evaluation of advanced information technologies, including methodologies, models and algorithms, systems, and tools, for local, national and international security related applications. Over the past decade, the ISI research community has matured and delivered an impressive array of research results that are both technically innovative and practically relevant. The 2016 European ISI Conference is the seventh ISI conference to be organized by the European ISI community. The conference was first held in 2008 and has been organized annually since 2011.

Call for papers is open until 18 May 2016, please visit: http://www.eisic.eu/call.aspx

(CBRA / Dr. Toni Männistö delivers a keynote presentation on FP7-CORE, focusing on Supply chain security education and training (CORE WP19.1) ).

FP7-CORE Education – Two new diagrams

March 10, 2016/0 Comments/in All transport modes, Blog, CBRA, Corruption, Counterfeiting, Customs, Customs risks, Cybercrime, Demo-cluster, Document forgery, Dual-use goods, Environmental agency, Environmental crime, Exporter, Express courier, Fraud, Freight forwarder, Global, Hijacking, Human trafficking, Identity theft, Importer, Mail operator, Manufacturer, Money laundry, Other-cluster, Phytosanitary agency, Police, Prohibited goods, Restricted goods, Retailer, Risk management, Risk-cluster, Shipper, Socio-economic impacts, Strategic goods, Supply chain security, Tax evasion, Terrorism/destruction, Theft, Trafficking, Transport carrier, Transport security agency, Violence, Warehouse keeper, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP18, WP19, WP3, WP4, WP9 /by Vladlen Tsikolenko

Today’s CBRA Blog presents two new diagrams which have been recently designed and developed in the context of FP7-CORE Education and training work (Work package 19.1). The information visualized in the diagram is based on CBRA’s supply chain security research work since year 2001, particularly from the past 5-6 years.

Some background information on the first diagram of crime types in global supply chains has been presented before for example in CBRA’s Blog of 13 October 2014 – Crime taxonomies from Athens. In the center of this diagram we list the crime types – including document fraud and cybercrime – which in the supply chain criminal context are performed in order to succeed with the actual economic or ideological crime, e.g. cargo theft or terrorism.

The left area of the circle lists four examples of crime types, which typically are of primary concern for supply chain companies: cargo theft, sabotage, parallel trade and product specification fraud. With such crime types it is commonly up to the companies to prevent, to detect and to react – of course, law enforcement agencies can be called for any time there is reasonable suspicion of such activities (and naturally in certain cases the government agencies may even be the first ones to detect and react, e.g. in case of armed robberies and truck hijackings).

The right area of the circle deals with supply chain incidents where the authorities typically focus on prevention, detection and reaction: fraud in indirect border taxes; trafficking / violations in cross-border restrictions and prohibitions; human trafficking; and exploitation of illicit labor. From supply chain perspective one can characterize them as “a priori non-disruptive illegal activities – only if / after authorities detect the violations, the supply chain is disrupted and the involved supply chain companies can get in trouble”.

Lastly, on the bottom area of the circle, we list four supply chain crime areas where the prevention typically is in strong interest of both supply chain companies and governmental agencies – and, the detection and (instant) reaction varies on case-by-case basis: counterfeiting, sales channel violations, sea piracy and terrorism. Counterfeiting hits revenues on both sides of the equation, and, with many products can also be health damaging or even lethal. Not having proper sales licenses, and/or selling to unauthorized buyers – for example cigarettes and alcohol, dual use and strategic goods etc. – can again harm both the involved companies and the society as a whole. And of course, sea pirates hijacking cargo ships; bombs exploding and bringing planes down; and terrorists attacking critical supply chain infrastructures, all are in the best interest of both companies and government agencies to prevent, to detect, and to react – in the fastest and most effective possible manner.

The second new educational diagram below depicts the negative socio-economic impact areas – six in total – caused by twelve typical smuggling and trafficking activities. The data behind it has been presented before e.g. in CBRA’s Blog of 14 January 2015 – Socio-economic damages. Inside the square we present the six societal impact areas – the larger the area, the more links there are between the trafficking activities and the negative impacts. As an example of a “big area”, seven different types of trafficking typically lead into increasing market place distortions and/or unfair competition. In the other extreme, only trafficking in stolen cultural products leads to losses in cultural heritage.

That’s all for the CBRA Blog today – please let us know if you see this type of visualization as beneficial when teaching and learning about the big picture of supply chain security! Thanks, Juha Hintsa ( email: cbra@cross-border.org )

Supply chain security education materials

February 29, 2016/0 Comments/in All transport modes, Blog, BMT, CBRA, CLECAT, Coordinated border management, Customs, Customs risks, Cybersecurity, Data quality, Data sharing, ESC, EU, FP7, Freight forwarder, Global, INTERPOL, INTERPOL, IRU, Manufacturer, Other-cluster, Police, Resilience, Risk management, Shipper, Single window, Supply chain security, Systems based control, Trade facilitation, Transport carrier, TUD, Warehouse keeper, WCO, WP19 /by Vladlen Tsikolenko

FP7-CORE is the European flagship research and development project in supply chain security and trade facilitation, running from May 2014 to April 2018. In today´s CBRA Blog we focus on education and training material development – Work package 19, Task 19.1 – in the CORE-project.

The CORE Task 19.1 – Education and training materials development – has an impressive set of partners: INTERPOL, World Customs Organization (WCO), European Shippers Council (ESC), European association for forwarding, transport, logistics and customs services (CLECAT), International Road Union (IRU), and Technical University of Delft (TU Delft) as the established big players; ourselves Cross-border Research Association (CBRA) as the Task leader (and an enthusiastic lecturing body in supply chain security and trade facilitation); as well as the BMT Group, as the Work package 19 leader. We first started interaction with the entire Task 19.1 team during summer 2014, when the CORE-project had just been kicked off, and everything was still in it´s infancy.

Today, at the end of February 2016 – near two years into the project – we are about to launch the full scale production of the CORE education and training materials. We vision content to be produced in three parallel categories: CORE Flagship Handbook (CFH); Partner-specific materials; and Other education content. Content which is considered to be near-final can be published on-the-fly for example at CBRA´s web-portal, www.cross-border.org , where a new section is planned for the “CORE Education” (like the “CORE Observatory” which has been live since last autumn). Having just over two years left with the CORE-project, we are right on schedule to start the full production of education and training materials!

CORE Flagship Handbook (CFH) will be the main joint outcome of Task 19.1, thus we welcome INTERPOL, WCO, ESC, CLECAT, IRU, TU Delft and BMT to work closely with us in the production, review and piloting of the Handbook. In our current plans the Flagship Handbook has the following four sections, each section having multiple chapters (typically between two and six chapters per section):

Introduction to CORE innovation agenda; including explaining key CORE themes and concepts; and frameworks and models.
CORE outcomes, findings and results – written primarily in the context of the 16 CORE-Demonstrations.
Interpretation of CORE results per key stakeholder group: customs, police, cargo owners, logistics sector, security sector and academics
Future research and development roadmap – focusing on gaps and shortcomings; critical assessment on what works and what doesn’t by the end of CORE-project.

Partner specific materials typically fall into two sub-categories. First one is generic, introductory materials which would be of relevance to 1-2 stakeholder groups – for example Supply chain management 101 for police officers. Such materials can quite easily be developed within Task 19.1, using CORE supply chains and trade lanes as examples. At the same time, such basic education material would not be of relevance for supply chain companies, thus it should not be published in the CORE Flagship Handbook, CFH. Second sub-category is on detailed technical content, which again would be relevant to 1-2 stakeholder groups. An example could be technical review on risk management tools for the logistics sector.

Other education material may consist of the following content buckets, listed in a rough “simple to more complex” -order: Factsheets; Quizzes; Basic case studies; Comprehensive case studies; Videos and animations; Serious games, and so forth. It is still early days to decide what makes sense to develop – and for what we have adequate resources, skills and budgets. Maybe we will start with some simple factsheets, quizzes and basic case studies – this is still to be discussed among Task 19.1 partners.

Finally, the plans regarding the CORE Education web-portal are still in a preliminary stage. We could have a simple dropdown menu at www.cross-border.org , for example with the following selection options: Introductory materials; Technical sections; and Factsheets & quizzes. In the last category we could share first outcomes of Task 19.1 work. Here, just like in all other aspects of CORE Task 19.1, we welcome ideas and feedback from the Task 19.1 team, and from the whole CORE Consortium – and even beyond, from any interested stakeholders and potential future users of CORE Education materials!

In Lausanne on 29.2.2016 – CBRA Blog by Juha Hintsa

Chemical Security in Istanbul

January 9, 2016/0 Comments/in Academic, All transport modes, Blog, CBP, CBRA, Coordinated border management, Counter-terrorism, Counterfeiting, Customs, Customs risks, Cybersecurity, Dangerous goods, Demo-cluster, Environmental agency, Environmental crime, EU, Exporter, Hijacking, Importer, Manufacturer, Middle-East, Police, Retailer, Risk management, Risk-cluster, Safety, Supply chain, Supply chain security, Terrorism/destruction, Theft, Tracking, Trafficking, Transport carrier, Transport security agency, USA, Warehouse keeper, WCO, WP16, WP19 /by Susan Wilander

I had the most interesting week in Istanbul with the Iraqi government representatives, chemical sector companies and the US State Department Chemical Security Program, CSP.

Security in the chemical supply chain is a major challenge for government agencies and chemical supply chain companies across the globe, including those in the Middle-East and North African (MENA) region. Theft, diversion, trafficking, export violations, counterfeit chemicals, sabotage and terrorism – among other criminal threats – keep the agencies and companies constantly on their toes when considering how to best tackle the vulnerabilities and threats in their respective chemical supply chains.

This was my second time to join as an external expert in a Chemical Security Program (CSP) event in the MENA region. The first time was in Hurghada, Egypt, in March 2015 – thanks again to Professor Andrew Thomas, the Chief Editor of the Journal of Transportation Security, for hooking me up with CRDF Global and the US State Department on this. Now the four day event targeted for the relevant Iraqi government agencies as well as the Iraqi chemical sector companies was held in Istanbul, Turkey, on 14-17 December 2015.

We had a fully packed agenda: Day 1 consisted of several introductory and state-of-play speeches by the workshop facilitators and by Iraqi experts, the latter group sharing key governmental, industry and academic perspectives to the chemical security progress in Iraq. Day 2 started with a case study presentation on “Post-2001 supply chain security developments at Dow Chemicals”, followed by private-public partnership considerations in chemical supply chain security. During the afternoon of day 2, two more presentations were given on potential threats to materials of interest, as well as on site-physical security. Day 3 started with presentations on international transport of dangerous goods and security rules, followed later by presentations on export control and border security issues, as well as risk assessment methodological aspects.

Interactive sessions, group exercises and other discussions were vivid throughout the four days. On day 1, the main interactive session was about government-industry coordination. On day 2, the focus shifted to identifying key players in Iraqi chemical supply chain security, as well as exploring private sector specific chemical security issues. On day 3, a major interactive session took place to recognize existing vulnerabilities and threats in the chemical supply chain, as well as to identify appropriate countermeasures and other possible means of improvement. And finally, on day 4, a draft table of content for a potential “Iraqi chemical supply chain security master plan and implementation roadmap” was produced in a highly interactive manner, followed ultimately by drafting some actual planning content in areas including chemical transport security and raising security awareness.

The actual workshop outcomes and possible follow-up actions will be worked upon later by the organizing team and some key participants. In the meanwhile, I want to express my warmest thanks for this opportunity and great on-site collaboration in Istanbul to: Ms. Shawn Garcia from the U.S. Department of State, Chemical Security Program (DOS/CSP); Ms. Pelin Kavak and Mr. Nidal Abu Sammour from CRDF Global, US / Jordan; and Dr. Caner Zanbak and Mr. Mustafa Bagan from the Turkish Chemical Manufacturers Association (TCMA). Hope to meet you again in 2016 in Iraq, Algeria and possibly other locations in the MENA region!

Cheers, Juha Hintsa

P.S. We also tested two CBRA frameworks / models – CBRA SCS15/16, and CBRA-BAC-Actions and beneficiaries – with the audience during the Istanbul week. Both of them were well perceived, and will be topics for CBRA Blog during the coming couple of months. (SCS = Supply Chain Security, and BAC = Border Agency Cooperation).

PPS. Last but not least I would like to thank Ms. Antonella Di Fazio of Telespazio, Italy, and FP7-project CORE, for excellent inputs on transport of dangerous goods, traceability and monitoring solutions, demonstrators, and practical experiences.

Towards Trusted Trade-lanes (CORE1207)

December 6, 2016/0 Comments/in Academic, All products, All transport modes, Analytic, Authorized Economic Operator, BMT, CBRA, CLECAT, Compliance management, CORE-Observatory, CPT, Customs, Customs risks, Data sharing, DCA, Demo-cluster, ESC, Exporter, Freight forwarder, Global, ILS, Importer, IRU, ISL, Manufacturer, Resilience, Risk management, Scientific, Shipper, Supply chain, Supply chain security, Systems based control, Terrorism/destruction, Theft, Trade facilitation, Transport carrier, Trusted Trader, TUD, Warehouse keeper, WCO, WP1, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP9 /by Vladlen Tsikolenko

Summary: The paper explores the concept of trusted trade-lane. In trusted trade-lanes operators implement an internal control system that makes possible to detect, handle and report dubious events in a way that meet requirements of customs agencies. Writers identify three essential characteristics of trusted trade-lanes: single partners are considered reliable and trustworthy, collaboration is based on long-term partnerships powered by viable business opportunities and managed by a clear decision-making mechanism, and control systems ensures integrity of traded goods and transferred data. In addition, the paper presents three alternative scenarios how the trusted partnerships can be designed in cross-border trade. The paper can be viewed here: https://pure.uvt.nl.

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Full review: The paper present recent developments in designing forms of partnerships that make possible to manage, predict and reconstruct supply chain operations and events. Customs agencies can use the control system to complete law enforcement and administrative tasks in a way they can reduce or even refrain from physical inspections and checks. The trading partners that have adopted the common control system and expanded it to the needs of regulatory bodies form trusted trade-lanes. Writers identify three essential characteristics of a trusted trade-lane. First, all partners operate transparently, reliable and trustworthy in their business relationships. Second, partners are committed in long-term collaboration that gives all partners opportunities to succeed. The government structure has clear decision making mechanisms and selected legal representative. Third, partners must implement and manage a control system that ensures integrity of transported goods and transformed data within the partners and to the authorities.

The writers design three alternatives how partnerships can evolve into trusted trade-lanes. First, a focal company can act as a supply chain orchestrator and provider technical infrastructure for use of trading partners and logistics operators. The focal company lodges customs declarations and risk information to customs administrations on behalf of the trusted trade-lane partners. In the second alternative, a service provider manages a peer-to-peer information platform that supply chain operators use to communicate between each other and with customs agencies. Data on the platform is reused for both commercial and regulatory purposes (piggy packing). Partners can join and leave the platform as they see appropriate. The platform uses open standards and database management systems. Third, a service provider offers additional ‘assurance’ services for legally independent companies of a specific industrial area. The service provider acts as a trusted trader and defines common rules and requirements for the membership.

The paper demonstrates preliminary results in the CORE project. The project partners adapt trusted trade-lane concept in their own concrete business and logistics processes as well as in their information systems. The models and scenarios are further amended and developed during the project.

Reference: Hulstijn, J., Hofman, W., Zomer, G., & Tan, Y-H. (2016). Towards trusted trade-lanes. In H. J. Scholl, O. Glassey, M. Janssen, & E. (Eds.), Proceedings of the 15th IFIP E-Government conference (EGOV 2016): Electronic Government. (pp. 299-311). (Lecture Notes in Computer Science; Vol. 9820). Guimaraes, Portugal: Springer International Publishing.

CORE1207

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Integrating carrier selection with supplier selection decisions to improve supply chain security (CORE1206)

November 25, 2016/0 Comments/in Academic, All products, All transport modes, Analytic, BMT, CBRA, CLECAT, CORE-Observatory, CPT, Demo-cluster, ESC, Freight forwarder, Global, ILS, IRU, ISL, Manufacturer, Risk management, Risk-cluster, Scientific, Shipper, Supply chain, Supply chain security, Terrorism/destruction, Theft, Trade facilitation, Transport carrier, TUD, Warehouse keeper, WP1 /by Vladlen Tsikolenko

Summary: The paper describes a collaborative decision making process that makes possible to select optimal combination of suppliers and carriers that meet both business operational and security requirements. Security information is quantified in order to create a pool of qualified suppliers and logistics providers. Quantification enables to incorporate security with other business criteria such as price, delivery and quality into an optimization model. Logistics and purchasing managers can use the model to analyze the tradeoff between these criteria. The paper can be viewed here: http://onlinelibrary.wiley.com.

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Full review: Different managers typically carry out security assessments and selections for logistics providers and suppliers separately. The study presents a mechanism for quantifying and measuring supply chain security that justifies removing of suppliers and carriers from further consideration if they fail to meet the minimum required security performance. In the next phase security is incorporated into an optimization model that minimize procurement and quality costs caused by late and rejected deliveries. The optimization model allows selecting a combination of suppliers and logistics providers that best suits their individual situation defined by risks and operational requirements. The study demonstrates how the tradeoff between security and cost can be assessed parallel in a way that the process leads to the better solutions than if assessed separately.

The paper presents a dynamic optimization tool that can be considered both revolutionary and easy to implement in practice. There are security-rating systems that set minimum requirements for suppliers and carriers such as TAPA Facility Security and Trucking Requirements that enable to create a pool of qualified service providers for transportation of high-value goods. However, several manufacturing and logistics companies are outside the TAPA system, because the goods produced and transported are not prone to thefts and hold-ups. For them it is a matter of internal management coordination when choosing suppliers and carriers and willingness to carry out necessary steps to minimize the cost of providing a secure supply chain. It is also a strategic decision, if company aims at minimizing internal costs by managing suppliers and carriers by contracts or operation management principles. Several international companies have chosen the first option by selecting one or two main service providers instead of issuing regularly quotations for materials and transportation services. The paper proves it is more a question of company practices to select suppliers and carries than minimizing internal management costs.

The paper brings very interesting viewpoint to the CORE project. The CORE project focus on managing risks and unexpected events through additional sensors and information systems. However, commercialization and selling of the CORE technologies and data management platforms requires understanding procurement processes in private and public organizations. The presented model embeds security into the selection process of suppliers and carriers. It is essential the CORE project can identify decision-making moments that give opportunity to introduce new technologies and practices and improve collaboration in supply chain network. Only collaboration between logistics managers and purchasing managers as well as among buyers, suppliers, and carriers can result in improved supply chain security performance in the whole network.

Reference: Meixell, M. J., & Norbis, M. (2012). Integrating carrier selection with supplier selection decisions to improve supply chain security. International Transactions in Operational Research, 19(5), 711–732.

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Supply chain security culture: measure development and validation, 2009 (CORE1200)

October 26, 2016/0 Comments/in Academic, All transport modes, Analytic, BMT, Capacity building, CBRA, CLECAT, Consulting, CORE-Observatory, CPT, Customs, Dangerous goods, DCA, Demo-cluster, Dual-use goods, Environmental agency, ESC, Exporter, Express courier, Freight forwarder, Global, High-taxed goods, High-value goods, ILS, Importer, INTERPOL, IRU, ISL, Mail operator, Manufacturer, Perishable goods, Phytosanitary agency, Police, Prohibited goods, Resilience, Restricted goods, Retailer, Risk management, Risk-cluster, Scientific, Shipper, Strategic goods, Supply chain, Supply chain security, Terrorism/destruction, Theft, Time-critical goods, Transport carrier, Transport security agency, TUD, Warehouse keeper, WCO, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP18, WP19, WP6 /by Vladlen Tsikolenko

Summary: Supply chain security culture (SCSC) is as an overall organizational philosophy embracing norms and values that keep employees vigilant when performing supply chain security practices. The article presents a scale that makes possible to gauge supply chain security culture and its correlation to organization’s ability to respond to unexpected disruptions. Employees are asked to assess two topics: security strategy of the company and impacts of significant supply chain breech to business operations. According the study improved supply chain security culture makes company more resilient against major disruptions. This research helps executives to justify their expenditures on security efforts. The reviewed document can be purchased here: http://dx.doi.org.

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Full review: Researchers have stressed the importance of having an organizational culture that highlights proactivity and vigilance toward supply chain security breaches. In security-focused supply chain management environment workers are empowered to detected and handle supply chain security threats without seeking formal permission from supervisors and managers. Company security strategy gives specific attention how SCS concepts are embedded into firm processes and procedures. Alignment with organizational culture and business or corporate-level strategies is believed to result in enhanced organizational performance. In addition, organization culture encompasses supply chain continuity management. The paper presents a scale for measuring supply chain security culture defined as the overall organizational philosophy that creates supply chain security as a priority among its employees through embracing and projecting norms and values to support secure activities and to be vigilant with security efforts.

The study makes possible to assess how implemented FP7-CORE security technologies, tools and practices influence on supply chain resilience based on the perception of company managers and employees. The article gives also guidelines how to develop survey forms and protocols in order to assess the influence of implemented security measures on other KPIs such as supply chain visibility and reliability. The survey tools based on perceived operational and organizational changes complete toolbox to measure impacts of introduced security interventions.

Reference: Zachary Williams, Nicole Ponder, Chad W. Autry, “Supply chain security culture: measure development and validation”, The International Journal of Logistics Management, Vol. 20 Iss: 2, pp.243 – 260

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The displacement effect in cargo theft (Ekwall 2009)

June 30, 2016/0 Comments/in Academic, CBRA, CORE-Observatory, EU, High-value goods, IT, Other-cluster, Risk management, Risk-cluster, Road, Satellites, Scientific, Supply chain security, Theft, Tracking, Transport carrier, Warehouse keeper, WP19, WP2, WP3 /by Vladlen Tsikolenko

Summary

Cargo theft has always been a problem for shippers and logistics service providers. Even so, regardless of the persistent efforts to reduce cargo theft, crime continues to strive. This classic supply chain security paper by Daniel Ekwall analyzes and explains why cargo theft continues to occur in the transport network despite all implemented countermeasures. Focusing on Swedish transport and logistics facilities, the Ekwall’s research builds on interviews with six subject matter experts, survey with four terminal operators, and macro-statistics from TAPA (Transported Asset Protection Association). The paper finds some evidence on crime displacement in terms of method (modus operandi): cargo thieves target increasingly cargo in-transit because logistics facilities are nowadays better protected. However, displacement is likely to be partial in contrast to complete displacement. This means that absolute theft risk can be reduced. Download the abstract here: http://www.emeraldinsight.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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Full review

The Ekwall’s research gives an interesting overview on criminological theories underpinning supply chain security research. The theoretical outlook provides the foundation for the CORE work and all CORE work packages can therefore benefit from the analytical discussion and findings of this research paper. The main lesson is that criminals and terrorists are calculating antagonists who adapt their behavior in response to information on risks and rewards of crime opportunities. More specifically, Ekwall argues that professional cargo thieves seem to target increasingly “cargo on wheels” instead of warehoused goods. He explains this shift in the behavior with the fact that, facility security has improved relatively more than in-transit security over the past decade. However, he stresses that it is hard to establish a causal relationship between security interventions and changes in criminal behavior. He holds further that if displacement occurs, it is likely to be partial rather than complete.

Reference

Ekwall, D. (2009b). The displacement effect in cargo theft. International Journal of Physical Distribution & Logistics Management, 39(1), 47-62.

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Supply chain security orientation: conceptual development and a proposed framework (Autry and Bobbit 2008)

June 30, 2016/0 Comments/in Academic, All transport modes, All-clusters, CBRA, CORE-Observatory, Demo-cluster, Freight forwarder, Global, Manufacturer, Retailer, Risk management, Scientific, Shipper, Supply chain security, Terrorism/destruction, Theft, Transport carrier, USA, Warehouse keeper, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP19, WP9 /by Vladlen Tsikolenko

Summary

Even though supply chain security has become an increasingly important managerial domain, there is little understanding about what security aware firms are, what enables and drives security awareness, and what are the outcomes of supply chain security (SCS) orientation. Autry and Bobbit (2008) set out conceptualize, validate and operationalize the construct of SCS orientation. Based on 31 interviews with US-based managers, they conclude that SCS orientation comprises four general categories of security solutions: security preparation and planning, security-related partnerships, organizational adaptation and security-dedicated communications and technology. The authors write that these security solutions “could result in supply chain risk management-related efficiencies, such as decreased lead times to customers, greater product reliability, waste reduction, and increased delivery reliability, due to the lessened need for operations workers to perform security-related tasks such as redundant container checking, securing shipments, or other similar tasks.” The abstract is available at: http://www.emeraldinsight.com.

Review by Toni Männistö (CBRA) based on his doctoral thesis.

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Full review

The CORE demonstrators could a learn lesson from the research paper of Autry and Bobbit (2008) that organizational commitment to security plays a critical role in the fight against supply chain crime. Ideas and findings of the research paper also contribute to the development of the CORE educational and training material (WP19). The article shows that top management support, employee security attitudes, employee integrity/loyalty are key internal factors that strengthen the SCS orientation. External contributing factors include political political/legal factors/support, partner cooperation, and partner support. Strong SCS orientation is expected to translate into higher business performance, customer satisfaction and supply chain chain continuity.

Reference

Autry, C.W. & Bobbitt, L.M., 2008. Supply chain security orientation: conceptual development and a proposed framework. The International Journal of Logistics Management, 19(1), pp.42–64.

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CASSANDRA compendium. Private sector perspectives on risk management (Ch. 5) and crime prevention and security management in supply chains (Ch. 6)

June 8, 2016/0 Comments/in All transport modes, Authorized Economic Operator, CBRA, CORE-Observatory, Corruption, Counter-terrorism, Counterfeiting, Customs, Customs risks, Cybercrime, Deliverable, Document forgery, Environmental crime, Exporter, FP7, Fraud, Freight forwarder, Global, Hijacking, Human trafficking, Identity theft, Importer, Manufacturer, Money laundry, Other-cluster, Police, Retailer, Risk management, Risk-cluster, Shipper, Supply chain security, Tax evasion, Terrorism/destruction, Theft, Trade facilitation, Trafficking, Transport carrier, Transport security agency, Trusted Trader, Violence, Warehouse keeper, WP18, WP19, WP2, WP3, WP4 /by Vladlen Tsikolenko

Summary: Chapters 5 & 6 of the CASSANDRA compendium provide a general overview on supply chain security risk management from the private sector perspective. Explaining the essentials of supply chain risk management, Chapter 5 introduces commonly used risk management models and tools (e.g., risk matrices and risk registers), discusses various classifications of supply chain risks, and elaborates current trends of risks and risk management in the supply chain context. Chapter 6 focuses on specific challenges of supply chain security risks – the risks that arise from intentional, man-made criminal activities such as terrorism, theft, trafficking, and sabotage. The chapter explains a few early classifications of supply chain security risks (e.g., motive-based typology and taxonomies based on private sector perspectives). Following the classifications of security risks, the chapter puts forth a few models for managing security risks in the supply chain context (e.g., the 8-layer model for supply chain security management). The chapter concludes with a detailed case study on security management of an international security company and a comparison of supply chain security management and the total quality management (TQM) management philosophy. The CASSANDRA compendium is available for download: www.cassandra-project.eu. Review by Toni Männistö (CBRA)

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Full review: Previous observatory entries have already shown the relevance of the CASSANDRA compendium to the community of supply chain management professionals. The compendium’s chapters 5 & 6 give a brief summary of risk management and security risk management in the context of international supply chains. The contents of the chapters are relevant and useful for people involved in FP7 CORE project, especially for those involved in work packages 3 (Multi-method Threat and Vulnerability Analysis Suite) and 4 (SC Situational Awareness Tools & Maps).

Chapter 5 elaborates a set of common supply chain risk management tools. The model of Waters (2007) summarises rather obvious three steps of the risk management process: identifying risks, analysing risks and responding to risks. The model proposes, for example, that managers can identify supply chain risks through analysis of past events, collection of opinions, and through operational analysis. The model also calls for managerial attention to prerequisites of successful risk management – mutual trust, cooperation and information exchange among relevant stakeholders involved in supply chain management – and highlights importance of continuous monitoring and controlling the risk management process. The chapter concludes with the four classic approaches to risk management: risk avoidance, risk reduction, risk transfer (e.g., insurance and contractual agreements), and acceptance. The classifications of supply chain risks include typologies focusing on risk sources (natural hazards operational failure and terrorism), risk consequences (e.g., risk to operations, risk to reputation and risk to profits), and objects of vulnerability (e.g., information, materials, personnel and financial flows).

The chapter on crime prevention and security management (Ch. 6) in supply chains provides a concise summary on supply chain security management from the private sector perspective. The chapter starts by describing some early classifications of supply chain security risks. A motive-based taxonomy classifies such risks into the three categories: economic crime (profit as motive), other crime types (ideological, emotional and other reasons as motive) and facilitating crime that covers activities that do not bring direct crime benefits but help committing other rewarding crime crimes later on. (e.g., document fraud, bribery and use of intimidation). The chapter’s next section elaborates ways to mitigate security risks in the global supply chains, highlighting the key ideas of the so-called 8-layer model for supply chain security management (the model incorporates multiple aspects of risk assessment, hands-on design and planning, implementation of a variety of technologies, procedures, and incentives as well as preparation for dealing with the consequences of supply chain crime). The chapter provides also a case study with an international tobacco company that runs high security risk supply chain operations. The section also contrasts, rather interestingly, principles of security management against the fundaments of the total quality management (TQM) management philosophy. The chapter continues with a brief review of regulations (e.g., EU customs security and aviation security regulations) and standards on supply chain security management (World Customs Organization’s SAFE framework of standards, and industry standards of the Transported Asset Protection Association).

Reference

Hintsa, J. and Uronen, K. (Eds.) (2012), “Common assessment and analysis of risk in global supply chains “, Compendium of FP7-project CASSANDRA, Chapters 5 & 6

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C-TPAT Program Benefits Reference Guide, 2014 (CORE1032)

March 6, 2016/0 Comments/in Air, Airport, All transport modes, All-clusters, C-TPAT, CBP, CBRA, Contraband, CORE-Observatory, Counter-terrorism, Demo-cluster, Exporter, Express courier, Freight forwarder, Government, Guidebook, Importer, Inland waterway, IT-cluster, Mail operator, Manufacturer, Maritime, Multi-modal, Other-cluster, Rail, Retailer, Risk-cluster, Road, Sea port, Shipper, Supply chain security, Trafficking, Transport carrier, Trusted Trader, USA, Warehouse keeper, WP1, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP18, WP19, WP2, WP20, WP21, WP22, WP3, WP4, WP5, WP6, WP7, WP8, WP9 /by Vladlen Tsikolenko

Summary: This guidebook outlines the key elements and benefits of the Customs-Trade Partnership Against Terrorism (C-TPAT) program that is designed to secure global supply chains and to improve United States border security. Document is available at: https://www.cbp.gov/sites/default/files/documents/C-TPAT%20Program%20Benefits%20Guide.pdf (link tested on 3 March 2016)

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Full review: C-TPAT partners receive a wide range of benefits listed below:

C-TPAT Partners are examined at a considerably lower rate than non-C-TPAT Partners.
C-TPAT certified/validated highway carrier Partners are granted expedited border crossing privileges. C-TPAT Partners at many Canada/Mexico land border ports of entry have access to Free and Secure Trade (FAST) Lanes.
Some categories of C-TPAT importer Partners are exempt from stratified exams.
C-TPAT shipments subject to examination are moved ahead of any non-C-TPAT shipments, to the extent possible.
In the event of a significant disruption/delay in cargo processing operations, actions are taken to maintain communication and coordination with C-TPAT Partners for business resumption.
C-TPAT Partners’ trade compliance issues are given priority over those issues related to non-C-TPAT Partners.
Each C-TPAT Partner is assigned a Supply Chain Security Specialist (SCSS) who coordinates between the C-TPAT Partner and the US Customs and Border Protection agency (CBP). The Specialist also assists the Partner with supply chain security issues.
Partners have access to the C-TPAT’s automated Portal system, to communicate with CBP and exchange program related information in a secure manner.
C-TPAT Partners are eligible to attend C-TPAT events like the annual Conference and other training seminars organized by the program.
C-TPAT importer Partners are eligible to participate in the Importer Self-Assessment (ISA) Program.
The Penalty Mitigation benefit is granted to sea carriers for late submission of data required under the Importer Security Filing requirements.
C-TPAT members are eligible to participate in other U.S. Government pilot programs, such as the Food and Drug Administration’s Secure Supply Chain program.

In addition, some benefits are associated with Mutual Recognition Arrangements (MRAs) when two customs authorities formally acknowledge the security requirements or standards of one program, as being equivalent to the other program. Some of the resulting benefits to the trade community are illustrated below:

C-TPAT importer Partners that also conduct export operations and Partners of the foreign Customs Administration programs (manufacturers and exporters of record) are granted a reduction in their overall cargo risk score, implying fewer examinations at export and import ports.
A C-TPAT validation for an overseas partner is not required if an MRA is in place because CBP recognizes the status of the Partner in the foreign partnership program.
Companies covered by MRAs need only to comply with a common set of security requirements, avoiding the hassle of following multiple sets of requirements from one partnership program to another.
MRAs lead to more transparency in international commerce. Mutual exchange of information between these partners facilitates trade across Mutual Recognition Partner nations.

CORE1032

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C-TPAT Best Practices Catalog Addendum, 2009 (CORE1031)

March 6, 2016/0 Comments/in Air, Airport, All transport modes, All-clusters, C-TPAT, CBP, CBRA, Contraband, CORE-Observatory, Counter-terrorism, Demo-cluster, Exporter, Express courier, Freight forwarder, Government, Guidebook, Importer, Inland waterway, IT-cluster, Mail operator, Manufacturer, Maritime, Multi-modal, Other-cluster, Rail, Retailer, Risk-cluster, Road, Sea port, Shipper, Supply chain security, Trafficking, Transport carrier, Trusted Trader, USA, Warehouse keeper, WP1, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP18, WP19, WP2, WP20, WP21, WP22, WP3, WP4, WP5, WP6, WP7, WP8, WP9 /by Vladlen Tsikolenko

Summary: This addendum document lists cargo security best practices with focus on prevention of weapons of mass effect, terrorists, and/or contraband from infiltrating into the international supply chain. Each best practice is linked to a specific business entity, such as a Manufacturing Company, a Highway Carrier, an Importer or a Foreign Consolidator but these may apply to other business types as well. The document is available at: https://www.cbp.gov/sites/default/files/documents/ctpat_bpa_2009_0.pdf (link tested on 3 March 2016)

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Full review: The best practices are outlined as follows:

Risk assessment: Programs are in place to enable the identification of the most vulnerable supply chain areas, to grade suppliers supply chain security criteria. Specific processes have been developed to manage the supplier’s products, software and services and internal monitoring systems to enhance the safety and security procedures.

Business partner requirements: Several security measures have been taken by entities. These include conducting supply chain security audits to ensure compliance of non-C-TPAT business partners; carrying out security audits of a foreign manufacturer; making security self-assessments, conducting onsite inspections to ensure freight security; shipping cargo only through accredited ports and steamship lines; monitoring compliance of manufacturing facilities; screening procurements to identify ineligible status of suppliers, and performing audits of business partners.

Conveyance/Container/Trailer Security: Examples of such security practices are: integrating special security features in the GPS (global positioning system); using laser beams to protect trailers; using colour codes for matching consignments; installing infrared sensors in docks to prevent unauthorized access; using special codes to identify correct shipments; documenting all seal changes for shipments in transit; ensuring delivery by authorized Company drivers; sealing containers; operating through C-TPAT carriers; using only “seaworthy” containers; installing in-transit temperature data sensors to ensure product quality; enclosing container storage area; conducting non-intrusive inspection prior to loading a vessel; establishing specific inspection points; using multiple security devices on each container; using automated container yards; instructing foreign suppliers to provide inspection checklists; using dock locking arms for container storage; installing motion sensors in a trailer; operating through contracted highway carriers and security services; documenting a seal destruction policy, and so forth.

Physical Access Controls: Some practices by Importers include establishing multiple security stations within the building; using metal detectors for employees; installing an electronic swipe card/ lock box systems for access control for sensitive documents; conducting electronic scanning of visitors’ drivers licenses; utilizing a third-party software system to manage key inventory; and providing panic buttons for company employees.

Physical Security: Several innovative solutions have been designed to ensure physical security, such as electronically closing gates and activating tire puncturing devices to prevent vehicle exits; using an electronic security information reporting system, installing invisible electronic fences; installing laser sensors; setting up optical light beams to detect intruders; fitting double locks on doors; Installing infrared sensors on fences; using body alarm functions for emergencies; appointing patrolling guards, using multiple glass meeting rooms; using multiple interior infrared security alarm beams to detect unauthorized access; and installing security guard view towers.

Personnel Security: An Importer requires business partners to provide a monthly master list of employees and immediately notify when their employees are hired or terminated, in order to ensure that only authorized business partner’s employees enter the manufacturing facilities.

Security Training/Threat Awareness/Outreach: Business entities have invested in a wide range of training programs. One such initiative is the four-tier C-TPAT training targeted for management and supervisors, shipping and receiving personnel, internal personnel dealing with contractors and hourly staff. Other businesses use different approaches, like establishing an online training portal;; offering general security training and of site-specific training for security guards; issuing security advisories; making regular security awareness assessments; establishing a situation matrix chart to address possible incidents; establishing a direct communication channel between the president of the company and employees; putting in place a toll free hotline for company personnel; conducting security drills and exercises; establishing a web-based security awareness training; documenting security incidents in a central database; and establishing a global communication system to contact all employees and contractors remotely.

Procedural Security: Instances of this type of security measures include a bio-thermal intrusion alarm system; a global SAP network to generate all written orders for import and export; automatic screening procedures of purchase orders for restricted parties; lock boxes for sensitive documentation; an automated loading module called the Automatic Truck Loading System (ATLS); a container seal number as the shipment tracking (invoice/bill of lading) number, and so forth.

Information Technology (IT) Security: Such security practices include a biometric fingerprint door lock; a remote data backup center; a retina scanning system for access to the computer system; requiring supervisory approval to copy data; use of electronic password protected purchase orders; establishing a daily “e-test” for employees to access computers, and so forth.

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CEN Supply Chain Security — Good Practice Guide for Small and Medium Sized Operators, 2012 (CORE1030)

March 5, 2016/0 Comments/in Air, Airport, All transport modes, All-clusters, Authorized Economic Operator, CBRA, CORE-Observatory, Corruption, Counterfeiting, Cybercrime, Demo-cluster, DG MOVE, DG TAXUD, Document forgery, EC, Environmental crime, EU, Exporter, Express courier, Fraud, Freight forwarder, Hijacking, Human trafficking, Identity theft, Importer, Inland waterway, ISO28000, IT-cluster, Known Consignor, Mail operator, Manufacturer, Maritime, Money laundry, Multi-modal, Other-cluster, Rail, Regulated Agent, Retailer, Risk-cluster, Road, Sea port, Shipper, Standard, Standardization, Supply chain security, TAPA, Tax evasion, Terrorism/destruction, Theft, Trafficking, Transport carrier, Violence, Warehouse keeper, WP1, WP10, WP11, WP12, WP13, WP14, WP15, WP16, WP17, WP18, WP19, WP2, WP20, WP21, WP22, WP3, WP4, WP5, WP6, WP7, WP8, WP9 /by Vladlen Tsikolenko

Summary: This is a guidance document for small and medium sized enterprises, SMEs. on how to apply a supply chain security approach to their operations in order to mitigate the risk of criminal activities. It gives an overview of the main crime types occurring in the supply chain along with some countermeasures, as well as the supply chain security initiatives, and the compliance requirements thereof. The document is available for purchase e.g. at: http://shop.bsigroup.com/ProductDetail/?pid=000000000030258778 (link tested on 3 March 2016)

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Full review: The recommended supply chain strategy rests on a six-step approach. The first step is to define a context for the supply chain, crime prevention and security management activities taking into consideration the security sensitiveness, the geography and transport modes, and the main stakeholders involved in the supply chain operation. The second step is to make a threat and vulnerability analysis with regard to terrorist and other criminal threats in the supply chain. The main criteria included are the gaps existing in enhanced security, the high-risk crime types, and the potential consequences of crime occurrences. The third step covers the regulatory framework, the major aspects being the regulations and programs required for successful business operations, expectations of customers and suppliers, requirements laid down by insurance providers, and relevant government authorities. The fourth step refers to an overall security plan, taking into account the physical security, data security, human resources security (including selection, training, and exit procedures), business partner security (including selection, and auditing), and process control and monitoring of deviations. The fifth step involves implementing into practice concrete security measures, investment in technologies, procurement of services, in-house solutions and so forth. The final step is to monitor and measure the security performance and take appropriate corrective actions.

Five supply chain crime types have been elucidated in this guide. These include: Property theft (cargo theft, intellectual property breaches); targeted damage (terrorism, sabotage); cross-border duty and tax fraud; illegitimate transporting, exporting and/or importing (smuggling of prohibited and restricted goods, people smuggling); and crime facilitation (document forgery, bogus companies, cybercrime). For each crime type, the main focus should be on the issue (main features and typical sectors/products involved), scope of the problem and actions to mitigate risks.

This guidebook has chosen eight security initiatives for illustration purposes. It explains the context of each initiative, whom it is meant for, and some basic requirements and the implications. These are as follows:

Import Control System (ICS) in the EU (a systems tool meant for the lodging and processing of Entry Summary Declarations, and for the exchange of messages across national customs agencies, economic operators and the European Commission).
Export Control System (ECS) in the EU (introduces EU procedures to computerize and control indirect exports and to implement the EU safety and security regulations);
Maritime Security Legislation, International Ship and Port Facility Security (ISPS) Code in the EU (International regulations to ensure the security of maritime transportation are being issued by the International Maritime Organization, IMO, in the International Ship and Port Facility Security Code);
Aviation Security Legislation, Air Cargo Supply Chains in the EU (three categories of aviation security legislation exist in the EU- Framework regulation, supplementing regulations, and implementing regulations-all targeted towards civil aviation security).
European Union Authorized Economic Operator, EU AEO (operators involved in international trade of goods certified as complying with WCO or equivalent supply chain security standards);
Regulated agent, Known consignor and Account consignor in the EU (Specific “trusted trader” status existing in the European air cargo supply chains);
ISO 28000 Series of Standards on Supply Chain Security Management Systems (address potential security issues at all stages of the supply process, e.g. terrorism, fraud and piracy);
Transported Asset Protection Association (TAPA) in Europe (fighting cargo crime using real-time intelligence and the latest preventative measures).

CORE1030

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SUPPLY CHAIN SECURITY – U.S. Customs and Border Protection Has Enhanced Its Partnership with Import Trade Sectors, but Challenges Remain in Verifying Security Practices, GAO, April 2008 (CORE1011)

February 23, 2016/0 Comments/in All transport modes, Analytic, CBRA, CORE-Observatory, Counter-terrorism, Customs, Customs risks, Demo-cluster, Exporter, Express courier, Freight forwarder, GAO, Government, Importer, Manufacturer, Other-cluster, Retailer, Risk management, Risk-cluster, Shipper, Supply chain security, Tax evasion, Terrorism/destruction, Trade facilitation, Trafficking, Transport carrier, Trusted Trader, USA, Warehouse keeper, WP17, WP2, WP22, WP3, WP7 /by Vladlen Tsikolenko

Summary: The GAO report discusses the progress the Customs and Border Protection (CPB), a component agency of the US Department of Homeland Security (DHS), has made since 2015 with its flagship business-private supply chain security program Customs-Trade Partnership Against Terrorism (C-TPAT). The report focuses on three main areas of the C-TPAT’s management and governance: (1) awarding benefits for the C-TPAT compliant companies, (2) validating the member companies’ security compliance and (3) addressing CBP’s staffing challenges that the increasing popularity of the C-TPAT program brings. The report recommends CPB to improve its C-TPAT validation processes and instruments and to establish performance criteria for assessing the program’s impact on supply chain security and trade facilitation. The C-TPAT program and this GAO report contain useful information for the CORE’s demonstrations that import goods into the US. Also the CORE’s risk cluster can learn about opportunities and challenges a voluntary, risk-based supply chain security entails. The report is available at http://www.gao.gov/assets/280/274773.pdf.

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Full review: This report contains information that is particularly useful for two CORE demonstrators that cover US imports. The first WP9 demonstration is about shipping automobile parts from the EU to the US via the port of Bremerhaven. In this demo, the General Motors (GM) is the importer. Because GM holds a C-TPAT certificate, most of the information this report offers about the status and challenges of the C-TPAT program must be of interest for the company and for its CORE demonstration. The same applies to the WP14 demonstration “FALACUS” that is about importing ceramic tiles from Italy to the US via the Port of La Spezia. The demonstration has to deal with the C-TPAT program, and therefore the demo partners’ might benefit from studying this GAO report. In addition to the demonstrations, this report might support the work of the CORE’s risk cluster because the document discusses in detail challenges and possibilities of a voluntary, risk-based supply chain security program, which builds on business-government collaboration.

Cross-references:

Supply Chain Security: Examinations of High-Risk Cargo at Foreign Seaports Have Increased, but Improved Data Collection and Performance Measures Are Needed. GAO-08-187. Washington, D.C.: January 25, 2008.

Maritime Security: The SAFE Port Act and Efforts to Secure Our Nation’s Seaports. GAO-08-86T. Washington, D.C.: October 4, 2007.

Maritime Security: Observations on Selected Aspects of the SAFE Port Act. GAO-07-754T. Washington, D.C.: April 26, 2007.

Combating Nuclear Smuggling: Additional Actions Needed to Ensure Adequate Testing of Next Generation Radiation Detection Equipment. GAO-07-1247T. Washington, D.C.: September 18, 2007.

Cargo Container Inspections: Preliminary Observations on the Status of Efforts to Improve the Automated Targeting System. GAO-06-591T. Washington, D.C.: March 30, 2006.

Additional keywords: Border security, customs-trade partnership against terrorism (C-TPAT), supply chain security, counter-terrorism

CORE1011

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Interview with Mr. Thorsten Neumann on TAPA EMEA

June 21, 2016/0 Comments/in All transport modes, CBRA, Exporter, Freight forwarder, Global, High-value goods, Importer, Interviews, Manufacturer, Retailer, Risk management, Risk-cluster, Shipper, Supply chain security, TAPA, Theft, Transport carrier, Warehouse keeper, WP3, WP4, WP5 /by Vladlen Tsikolenko

21.6.2016: Today’s CBRA Interview is with Mr. Thorsten Neumann, from TAPA EMEA and Microsoft.

Hey Thorsten, can you first tell a bit about yourself and what you do?

Hey Juha, thanks for the opportunity to give an interview for the CBRA. First of all, my name is Thorsten Neumann, and I’m the chair of the Transport Assets Protection Association TAPA Europe, Middle East and Africa. I’m leading the board of directors in EMEA and I am the representative in the TAPA Worldwide Council. Furthermore, I’m the director for channel security management at Microsoft within the ANTIPIRACY services department, and I’m leading all our risk management-related Original Equipment Manufacturer (OEM) and Volume Licensing (VL) efforts inside our company. I’m in charge of business resilience, as well.

Can you tell more on TAPA EMEA: What are your main activities in the field of supply chain security?

Since TAPA was founded in 1997 in the US by four major global manufacturing companies, the organization has transformed into a completely new business model. And what we mainly do is, that we connect the dots within the end-to-end supply chain security world. In TAPA EMEA, we have people who are experts in various technologies, industries and countries. If you take a look what we’ve achieved in the last ten to twenty years, you can see that our security certification model has been very successful. It is today one of the most important pillars within the TAPA organization globally. The certification program covers mainly the Freight Security Requirements (FSR) and the Truck Security Requirements (TSR). We are now also working on new Parking Security Requirements (PSR). We also offer a lot of other services and systems, like the Incident Information Service (IIS) that provide tremendous benefits to our members. TAPA is involved in regulatory affairs, as well: we are interacting with the European Commission, the United Nations, the World Customs Organization and other great institutions – they all see us as the leading industry association fighting cargo theft in the global supply chain.

How would you describe both the benefits and challenges of conducting industry-academia research in the field of supply chain security?

Considering the ongoing TAPA-CBRA work, I think increased transparency and the opportunity to identify and fix the weakest security links in the supply chain are the main benefits. I do strongly believe in proactive partnerships with research experts who are capable of identifying and analysing return on investment linked to the great work we are doing as an association. I trust on CBRA’s professional skills and their outstanding network. I’m convinced that, with inputs from TAPA members, CBRA will build the most robust model possible for estimating the total cost of cargo theft. From the study point of view, I’m looking forward to work with you guys.

Can you elaborate a bit on the “Total Cost of Cargo Theft” study background and the expected outcomes of it?

In the first kick-off phase, we try to estimate the total cost of cargo theft in all three TAPA regions – EMEA, Americas and APAC. This study gives us a unique, global overview on the total cost of cargo theft and estimates on various cost components that account for the total cost. I’m proud to work together with CBRA, the Borås University in Sweden and Texas A&M in the US. The plan is also to engage the Singapore Institute for Materials Management (SIMM) in the study.

The background and motive of this study is the following: we are operating in a very competitive business environment, and therefore security managers need to justify and explain budget that they spend on cargo security. With this study, we could underline how dramatic impact cargo theft has not only on company profits but also on the entire economy of a country. If you take a look on what is happening right now for example in Germany, Italy, Netherlands, France, but also in South Africa, Brazil, Malaysia and so forth, you realize the seriousness of modern cargo crime. The study would give us the analytical background and results we need to sell what we do also to the government, to our own companies, to the CEO, CFO, but also of course the WCO, as one of the driving factors of fight against criminals within the supply chain.

Thanks a lot for this interview, Thorsten! By the way, HEC University of Lausanne Executive MBA students learn every spring about the latest & greatest in supply chain security management, including from “TAPA activists” like our buddy Gilad…. Maybe next year you could also join as a guest lecturer at the UNIL eMBA class?

I would be really happy and proud to be a guest lecturer at your university. This fits quite nicely my current activities as I’m already running lectures at the University in Bremen. Count me in and see you in the class room next year. Thanks!

Posts

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Chemical Security in Istanbul

CORE-Observatory

Integrating carrier selection with supplier selection decisions to improve supply chain security (CORE1206)

Supply chain security culture: measure development and validation, 2009 (CORE1200)

The displacement effect in cargo theft (Ekwall 2009)

Supply chain security orientation: conceptual development and a proposed framework (Autry and Bobbit 2008)

CASSANDRA compendium. Private sector perspectives on risk management (Ch. 5) and crime prevention and security management in supply chains (Ch. 6)

SUPPLY CHAIN SECURITY – U.S. Customs and Border Protection Has Enhanced Its Partnership with Import Trade Sectors, but Challenges Remain in Verifying Security Practices, GAO, April 2008 (CORE1011)

Interviews

Interview with Mr. Thorsten Neumann on TAPA EMEA

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